AI Buyer Insights:

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Jeppesen Sanderson Tech Stack and Enterprise Applications

ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle E-Business Suite ERP Financial ERP Financial Management n/a 2013 2018
In 2013, Jeppesen Sanderson implemented Oracle E-Business Suite as its ERP Financial application to centralize finance, pricing, order and subscription workflows. The deployment emphasized Oracle R12 application modules, including Trading Community Architecture, Order Management, Subscription Maintenance, Pricing, Install Base, and Configurator Developer, positioning Oracle E-Business Suite as the transactional backbone for finance and product operations. Application support and data integration responsibilities were organized around Informatica and Oracle Tier 1 support, maintaining connections and mappings between data sources, scheduling data replication tasks, and monitoring IP ranges of cloud based data sources for firewall rules. Support teams served as the operational interface between business units, ITS, Finance, Distribution, and Product Management to report on and troubleshoot issues with Oracle R12 applications. Analytics and reporting capabilities were delivered through Tibco Spotfire and a centralized data warehouse, with teams building views, creating Oracle PL SQL ad hoc queries, and performing analyses in Excel, R, and Spotfire. Responsibilities included installing, maintaining, and upgrading the visual analytics tool, building and maintaining data source connections, and maintaining Active Directory user lists to control analytic access. Business analysis and governance activities supported product launches and system enhancements through requirements gathering, Change Control Board reviews, system and user acceptance testing coordination, train the trainer sessions, and cross region coordination with Eastern Hemisphere colleagues. Master data management work established customer information policies and standards across CLM, CRM, and ERP systems, while pricing administration maintained price lists, price breaks, discount and surcharge modifiers, and coordinated annual price processes with Product Management, Client Management, and Finance. Technical writing and compliance documentation were incorporated into operational governance, producing enterprise level procedures for DFARS and NIST 800 171 compliance and department level procedures for ISO 9001, alongside maintenance of a team intranet site. The implementation positioned Oracle E-Business Suite as the core ERP Financial system interfacing with integration tooling, analytics, master data management, and cross functional governance processes.
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle PeopleSoft HCM Core HR HCM n/a 2015 2018
In 2015 Jeppesen Sanderson implemented Oracle PeopleSoft HCM as its Core HR system. The deployment emphasized PeopleSoft security architecture and access governance, with implementation work supporting a King County PeopleSoft HCM rollout and concentrating on HR access controls and user profile management. The implementation delivered a complex security model where no standard security role set existed for job codes and job roles, requiring granular configuration of Page, Query and User Profile permissions. Teams used Application Designer to map table and field usage and wrote moderate SQL queries to analyze data needed to maintain and update security permissions, while producing Functional Specifications and testing artifacts for customized processes delivered within Oracle PeopleSoft HCM. Operational validation included regression testing during Software and Tools upgrade releases and image update releases, and the project converted a paper-based security access request into an online PeopleSoft Security Access Request with workflow approval processes. That online workflow was developed with full specification, and the conversion reached Pilot Testing Phase before broader rollout. Governance and process work focused on formalizing access request controls and documentation, including a complex specification document, Test Plan and User Guide to support administrators and approvers. Jeppesen Sanderson Oracle PeopleSoft HCM Core HR implementation therefore centralized security configuration, formalized testing and documentation, and introduced online workflow-based access governance for HR and security functions.
Recruiting, Applicant Tracking System HCM 2020 2020
Talent Sourcing, Talent Management HCM 2013 2018
Time and Attendance HCM 2012 2012
Workforce Management HCM 2012 2012
AI Development
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LlamaIndex Legacy LlamaIndex AI Frameworks and Libraries AI Development n/a 2024 2025
In 2024, Jeppesen Sanderson deployed LlamaIndex as part of an engineering and R and D initiative to build a Unified Chatbot Framework using AI Frameworks and Libraries. The implementation used LlamaIndex event driven workflows to standardize agent development across internal teams in the United States, creating a common framework for agent lifecycle, testing, and productionization. The Unified Chatbot Framework consolidated reusable agent templates, runtime orchestration patterns, and developer tooling to reduce per agent engineering effort. LlamaIndex served as the core application platform, enabling standardized agent scaffolding, prompt management, and workflow automation that supported rapid instantiation of new agents. Operational scope covered engineering and R and D teams and onboarded approximately 10 to 11 production products into the framework, aligning multiple product teams to a single agent development approach. There are no named third party integrations documented in the provided context, the focus remained on internal product onboarding and framework standardization. Governance centered on framework ownership, developer onboarding, and configuration standards to ensure consistent agent behavior and maintainability across teams. The rollout emphasized reusability of components and a common set of development guidelines to reduce variance in agent implementations. Outcomes reported include approximately 87 percent development time savings per agent, with effort reduced from approximately 512 to 64 hours per agent, and a projection of large annual engineering hours saved as more products were onboarded. Jeppesen Sanderson s deployment of LlamaIndex demonstrates a measurable shift in how AI Frameworks and Libraries are used to centralize and accelerate conversational agent engineering.
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Chatbots and Conversational AI AI-Powered Application 2021 2021
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Shipping Management eCommerce 2014 2014
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Data Management Platform CRM 2020 2020
Marketing Analytics CRM 2019 2019
Tag Management CRM 2020 2020
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2019 2019
Cloud Storage IaaS 2019 2019
Content Delivery Network IaaS 2018 2018
Content Delivery Network IaaS 2019 2019
Content Delivery Network IaaS 2020 2020

IT Decision Makers and Key Stakeholders at Jeppesen Sanderson

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Jeppesen Sanderson Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Jeppesen Sanderson IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Jeppesen Sanderson digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Jeppesen Sanderson Technographics
Jeppesen Sanderson is a Professional Services organization based in United States, with around 3200 employees and annual revenues of $810.0 million.
Jeppesen Sanderson operates a diverse technology stack with applications such as Oracle E-Business Suite, Oracle PeopleSoft HCM and LlamaIndex, covering areas like ERP Financial, Core HR and AI Frameworks and Libraries.
Jeppesen Sanderson has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle and LlamaIndex.
Jeppesen Sanderson recently adopted applications including LlamaIndex in 2024, Velaro Live Chat in 2021 and Workday Recruiting in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Jeppesen Sanderson’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Jeppesen Sanderson’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Jeppesen Sanderson technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.