Englewood, 80112, CO,
United States
Jeppesen Sanderson Technographics
Jeppesen Sanderson Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Jeppesen Sanderson and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3200 Jeppesen Sanderson employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Jeppesen Sanderson has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2013, Oracle PeopleSoft HCM for Core HR in 2015, LlamaIndex for AI Frameworks and Libraries in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Jeppesen Sanderson is running and its propensity to invest more and deepen its relationship with Oracle , Workday , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Jeppesen Sanderson revenues, which have grown to $810.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Jeppesen Sanderson intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Jeppesen Sanderson Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP Financial Management | n/a | 2013 | 2018 |
In 2013, Jeppesen Sanderson implemented Oracle E-Business Suite as its ERP Financial application to centralize finance, pricing, order and subscription workflows. The deployment emphasized Oracle R12 application modules, including Trading Community Architecture, Order Management, Subscription Maintenance, Pricing, Install Base, and Configurator Developer, positioning Oracle E-Business Suite as the transactional backbone for finance and product operations.
Application support and data integration responsibilities were organized around Informatica and Oracle Tier 1 support, maintaining connections and mappings between data sources, scheduling data replication tasks, and monitoring IP ranges of cloud based data sources for firewall rules. Support teams served as the operational interface between business units, ITS, Finance, Distribution, and Product Management to report on and troubleshoot issues with Oracle R12 applications.
Analytics and reporting capabilities were delivered through Tibco Spotfire and a centralized data warehouse, with teams building views, creating Oracle PL SQL ad hoc queries, and performing analyses in Excel, R, and Spotfire. Responsibilities included installing, maintaining, and upgrading the visual analytics tool, building and maintaining data source connections, and maintaining Active Directory user lists to control analytic access.
Business analysis and governance activities supported product launches and system enhancements through requirements gathering, Change Control Board reviews, system and user acceptance testing coordination, train the trainer sessions, and cross region coordination with Eastern Hemisphere colleagues. Master data management work established customer information policies and standards across CLM, CRM, and ERP systems, while pricing administration maintained price lists, price breaks, discount and surcharge modifiers, and coordinated annual price processes with Product Management, Client Management, and Finance.
Technical writing and compliance documentation were incorporated into operational governance, producing enterprise level procedures for DFARS and NIST 800 171 compliance and department level procedures for ISO 9001, alongside maintenance of a team intranet site. The implementation positioned Oracle E-Business Suite as the core ERP Financial system interfacing with integration tooling, analytics, master data management, and cross functional governance processes.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle PeopleSoft HCM | Core HR | HCM | n/a | 2015 | 2018 |
In 2015 Jeppesen Sanderson implemented Oracle PeopleSoft HCM as its Core HR system. The deployment emphasized PeopleSoft security architecture and access governance, with implementation work supporting a King County PeopleSoft HCM rollout and concentrating on HR access controls and user profile management.
The implementation delivered a complex security model where no standard security role set existed for job codes and job roles, requiring granular configuration of Page, Query and User Profile permissions. Teams used Application Designer to map table and field usage and wrote moderate SQL queries to analyze data needed to maintain and update security permissions, while producing Functional Specifications and testing artifacts for customized processes delivered within Oracle PeopleSoft HCM.
Operational validation included regression testing during Software and Tools upgrade releases and image update releases, and the project converted a paper-based security access request into an online PeopleSoft Security Access Request with workflow approval processes. That online workflow was developed with full specification, and the conversion reached Pilot Testing Phase before broader rollout.
Governance and process work focused on formalizing access request controls and documentation, including a complex specification document, Test Plan and User Guide to support administrators and approvers. Jeppesen Sanderson Oracle PeopleSoft HCM Core HR implementation therefore centralized security configuration, formalized testing and documentation, and introduced online workflow-based access governance for HR and security functions.
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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Talent Sourcing, Talent Management | HCM |
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2013 | 2018 |
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Time and Attendance | HCM |
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2012 | 2012 |
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Workforce Management | HCM |
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2012 | 2012 |
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AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LlamaIndex | Legacy | LlamaIndex | AI Frameworks and Libraries | AI Development | n/a | 2024 | 2025 |
In 2024, Jeppesen Sanderson deployed LlamaIndex as part of an engineering and R and D initiative to build a Unified Chatbot Framework using AI Frameworks and Libraries. The implementation used LlamaIndex event driven workflows to standardize agent development across internal teams in the United States, creating a common framework for agent lifecycle, testing, and productionization.
The Unified Chatbot Framework consolidated reusable agent templates, runtime orchestration patterns, and developer tooling to reduce per agent engineering effort. LlamaIndex served as the core application platform, enabling standardized agent scaffolding, prompt management, and workflow automation that supported rapid instantiation of new agents.
Operational scope covered engineering and R and D teams and onboarded approximately 10 to 11 production products into the framework, aligning multiple product teams to a single agent development approach. There are no named third party integrations documented in the provided context, the focus remained on internal product onboarding and framework standardization.
Governance centered on framework ownership, developer onboarding, and configuration standards to ensure consistent agent behavior and maintainability across teams. The rollout emphasized reusability of components and a common set of development guidelines to reduce variance in agent implementations.
Outcomes reported include approximately 87 percent development time savings per agent, with effort reduced from approximately 512 to 64 hours per agent, and a projection of large annual engineering hours saved as more products were onboarded. Jeppesen Sanderson s deployment of LlamaIndex demonstrates a measurable shift in how AI Frameworks and Libraries are used to centralize and accelerate conversational agent engineering.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Shipping Management | eCommerce |
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2014 | 2014 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Data Management Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Tag Management | CRM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Cloud Storage | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Jeppesen Sanderson
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Apps Being Evaluated by Jeppesen Sanderson Executives
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