St Helier, JE1 1DG,
Jersey
Jersey Water Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Jersey Water and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 95 Jersey Water employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Jersey Water has purchased the following applications: KnowBe4 HRM+ for Learning and Development in 2020, Workplace by Facebook for Collaboration in 2018, Document Genetics for Document Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Jersey Water is running and its propensity to invest more and deepen its relationship with KnowBe4 , Facebook , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Jersey Water revenues, which have grown to $22.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Jersey Water intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| KnowBe4 | Legacy | KnowBe4 HRM+ | Learning and Development | HCM | n/a | 2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Workplace by Facebook | Collaboration | Collaboration | n/a | 2018 | 2018 |
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Collaboration | Collaboration |
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2019 | 2019 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Document Genetics | Legacy | Document Genetics | Document Management | Content Management | Document Genetics | 2019 | 2019 |
In 2019, Jersey Water implemented Document Genetics Formate eVo to take control of the design and delivery for quarterly customer bills. The deployment used Document Genetics in the Document Management category to replace pre printed stationery with plain paper and digital email fulfilment for customer billing.
Configuration emphasized document composition and output management, with inferred module usage consistent with document composition, template design, conditional content rendering, and channel specific output formatting. Automation of batch composition and routing to print and email channels supported recurring quarterly billing runs, while template libraries and composition rules were centralized to increase billing flexibility.
Operational scope focused on billing and customer communications at Jersey Water, with document production orchestrated for quarterly invoices and related correspondence. Source notes did not specify named system integrations, so the implementation narrative does not claim specific ERP or customer care connections, instead consolidating invoice generation, plain paper print output, and email fulfillment into a single Document Management workflow.
Document Genetics supplied the Formate eVo solution and acted as the implementation partner for the rollout. The change transferred control of bill design and delivery to Jersey Water billing operations, increased billing flexibility, and reduced print and postage costs.
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Web Content Management | Content Management |
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2014 | 2014 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Tag Management | CRM |
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2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Domain Name System (DNS) | IaaS |
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2018 | 2018 |
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Domain Name System (DNS) | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Security (AppSec) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2025 | 2025 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2013 | 2013 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2015 | 2015 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2021 | 2021 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2021 | 2021 |
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