Jesuit Social Services
326 Church Street PO Box 271, Richmond,
Melbourne, 3121, VIC,
Australia
Melbourne, 3121, VIC,
Australia
61 3 9421-7600
Non Profit
Jesuit Social Services Technographics
Jesuit Social Services Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Jesuit Social Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 381 Jesuit Social Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Jesuit Social Services has purchased the following applications: Microsoft Dynamics AX for ERP Financial in 2020, ELMO Retain for Employee Experience in 2017, Olark Live Chat for Chatbots and Conversational AI in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Jesuit Social Services is running and its propensity to invest more and deepen its relationship with Microsoft , National Australia Bank , ELMO Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Jesuit Social Services revenues, which have grown to $40.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Jesuit Social Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Jesuit Social Services Tech Stack and Enterprise Applications
Jesuit Social Services ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics AX | ERP Financial | ERP | n/a | 2020 | 2020 |
In 2020, Jesuit Social Services implemented Microsoft Dynamics AX to support its ERP Financial operations. The deployment was scoped to support the Business Support function which is responsible for financial administration, human resources and operations, with primary operational coverage at the Central Office in Richmond and finance staff supporting the wider organisation of 381 employees in Australia.
Microsoft Dynamics AX was configured to address core ERP Financial workflows common to nonprofit finance teams, including accounts payable processing with weekly EFT payment runs and creditor account maintenance, accounts receivable ledger management with invoicing and debtor query handling, bank reconciliation routines and general ledger control. The implementation also supported administration of the organisation's Flexi Purchase process and included configuration of role based workflows and payment batching to align with weekly financial cycles.
Operational integrations emphasized interoperability with Microsoft productivity tools, notably Excel for spreadsheet reconciliation and reporting, and with internal procurement and payment processes used by the Finance Officer and accounts team. The system was provisioned to support the Accounts Payable and Accounts Receivable functions across Business Support, providing backup and cross coverage for finance staff and standardising transaction flows for invoicing, collections and weekly bank reconciliation tasks.
Governance and rollout included role based access control and segregation of duties aligned to financial administration responsibilities, with access provisioning coordinated alongside the organisation's existing induction, screening and background check practices. Ongoing role related training and onboarding were incorporated into the program to embed Microsoft Dynamics AX into day to day finance operations and to support Finance Officers in executing weekly reconciliations, EFT runs and creditor management.
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ERP Financial | ERP |
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2020 | 2020 |
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Expense Management | ERP |
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2020 | 2020 |
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Jesuit Social Services HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ELMO Software | Legacy | ELMO Retain | Employee Experience | HCM | n/a | 2017 | 2018 |
In 2017, Jesuit Social Services implemented ELMO Retain as part of an Employee Experience initiative. The deployment emphasized ELMO Recruitment and ELMO Performance Management modules, with ELMO engaged as the service provider to deliver software and implementation support.
Configuration and functional work focused on recruitment workflows and performance review processes typical of the Employee Experience category. Implementation followed a structured project schedule set by ELMO, including phone hook-ups every second day to review progress against milestones, while the internal team used ELMO Academy for initial familiarization and relied on phone support for ad hoc functional questions.
Operational scope concentrated on HR and talent acquisition functions, aligning job posting readiness for the organisation's website with scheduled performance management cycles. Governance was enforced through milestone-driven checkpoints and a disciplined project cadence, which produced readiness a week ahead of the planned go-live for a new round of jobs.
Jesuit Social Services reported that ELMO’s project management approach was flexible and collaborative, with the vendor exploring solutions for requested functionality rather than issuing flat refusals, and that this support model eased adoption of ELMO Retain. The engagement placed ELMO Retain squarely within Jesuit Social Services Employee Experience tooling to support recruitment and performance management workflows.
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Learning and Development | HCM |
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2022 | 2022 |
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Learning and Development | HCM |
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2022 | 2022 |
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Onboarding | HCM |
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2020 | 2020 |
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Onboarding | HCM |
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2020 | 2020 |
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Performance and Goal Management | HCM |
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2020 | 2020 |
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Performance and Goal Management | HCM |
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2020 | 2020 |
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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Jesuit Social Services AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Olark | Legacy | Olark Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2024 | 2024 |
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Jesuit Social Services Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2018 | 2018 |
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Jesuit Social Services CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2020 | 2020 |
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Customer Analytics | CRM |
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2024 | 2024 |
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Marketing Analytics | CRM |
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2024 | 2024 |
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Marketing Analytics | CRM |
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2024 | 2024 |
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Marketing Analytics | CRM |
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2024 | 2024 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2024 | 2024 |
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Marketing Automation | CRM |
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2024 | 2024 |
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Tag Management | CRM |
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2016 | 2016 |
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Jesuit Social Services PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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Jesuit Social Services IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Jesuit Social Services CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2024 | 2024 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at Jesuit Social Services
| First Name | Last Name | Title | Function | Department | Phone | |
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ICT Manager | Manager | Finance | |
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Finance Officer | Manager | Finance | |
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Finance Officer | Manager | Finance | |
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Management Accountant | Manager | Finance | |
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Senior Human Resources Coordinator | Manager | HR | |
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Human Resources Manager | Manager | HR | |
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Management Accountant | Manager | Finance | |
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Executive Director, Education Training & Employment | Director | Finance | |
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Executive Director People and Culture | Director | HR | |
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Apps Being Evaluated by Jesuit Social Services Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Jesuit Social Services IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Jesuit Social Services digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Jesuit Social Services Technographics
Jesuit Social Services is a Non Profit organization based in Australia,
with around 381 employees and annual revenues of $40.0 million.
Jesuit Social Services operates a diverse technology stack with applications such as
Microsoft Dynamics AX, ELMO Retain and Olark Live Chat,
covering areas like ERP Financial, Employee Experience and Chatbots and Conversational AI.
Jesuit Social Services has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, ELMO Software and Olark.
Jesuit Social Services recently adopted applications including
Olark Live Chat in 2024, Acoustic Analytics (formerly IBM Tealeaf) in 2024 and Webtrends Analytics in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Jesuit Social Services’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Jesuit Social Services’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Jesuit Social Services technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.