Rockville, 20850, MD,
United States
Jewish Social Service Agency Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Jewish Social Service Agency and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Jewish Social Service Agency employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Jewish Social Service Agency has purchased the following applications: Sage Intacct for ERP Financial in 2022, Netsmart Telehealth for Audio Video and Web Conferencing in 2020, Blackbaud Luminate Online for Donor and Fundraising Management in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Jewish Social Service Agency is running and its propensity to invest more and deepen its relationship with Sage , Netsmart Technologies , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Jewish Social Service Agency revenues, which have grown to $33.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Jewish Social Service Agency intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Intacct | ERP Financial | ERP Financial Management | n/a | 2022 | 2023 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Netsmart Technologies | Legacy | Netsmart Telehealth | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020 Jewish Social Service Agency implemented Netsmart Telehealth, an Audio Video and Web Conferencing application, integrated with its CareRecord to continue delivering therapy and clinical services across Maryland, Northern Virginia and Washington, D.C. The deployment was positioned to embed remote care into the agency’s clinical workflows and to maintain continuity of behavioral health services across the three-region footprint.
The Netsmart Telehealth implementation was configured to support secure audio and video sessions, appointment scheduling, and session documentation as part of an integrated clinical workflow. Netsmart Telehealth was provisioned to surface telehealth encounters alongside charting and care plans in CareRecord, enabling clinicians to initiate virtual sessions from the patient record and to record session notes within the same clinical charting environment.
Operational coverage focused on therapy and clinical teams across Maryland, Northern Virginia and Washington, D.C., with the solution used by clinicians for intake, appointment management and ongoing treatment sessions. Governance emphasized workflow standardization around telehealth appointment intake, consent capture and documentation procedures, aligning virtual delivery with existing clinical protocols and charting practice.
Since the 2020 deployment the agency reported a 31% increase in therapy sessions and a drop in cancellations from 21% to 12%, with Telehealth used as an integrated clinical workflow tool. These results reflect Netsmart Telehealth operating as a core clinical modality within Jewish Social Service Agency’s behavioral health service delivery.
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Collaboration | Collaboration |
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2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Blackbaud | Legacy | Blackbaud Luminate Online | Donor and Fundraising Management | CRM | n/a | 2016 | 2016 |
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Donor and Fundraising Management | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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