Rockville, 20850, MD,
United States
Jewish Social Service Agency Technographics
Jewish Social Service Agency Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Jewish Social Service Agency and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Jewish Social Service Agency employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Jewish Social Service Agency has purchased the following applications: Sage Intacct for ERP Financial in 2022, Netsmart Telehealth for Audio Video and Web Conferencing in 2020, Blackbaud Luminate Online for Donor and Fundraising Management in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Jewish Social Service Agency is running and its propensity to invest more and deepen its relationship with Sage , Netsmart Technologies , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Jewish Social Service Agency revenues, which have grown to $33.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Jewish Social Service Agency intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Jewish Social Service Agency Tech Stack and Enterprise Applications
Jewish Social Service Agency ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Intacct | ERP Financial | ERP | n/a | 2022 | 2023 |
In 2022, Jewish Social Service Agency implemented Sage Intacct as its ERP Financial application to consolidate grant and contract accounting across the agency. The deployment centered on using Sage Intacct to support post-award grant administration and general accounting workflows managed by the Grants Finance Manager reporting to the Controller.
The Sage Intacct configuration emphasized grant and project accounting capabilities, including budget setup and modifications, monthly and quarterly invoicing, revenue calculation and recognition, accounts receivable reconciliation, and general ledger reporting and profit and loss statements for assigned program areas. Workflows were implemented for tracking revenue and expenses by grant or contract, ensuring billable costs are coded and billed accurately, and supporting grant closeout reporting and SEFA preparation for audits.
Operational coverage included agency-wide tracking of all grants and contracts across departments, month-end close participation, timesheet review as part of cost allocation controls, and maintenance of organized supporting documentation for funder site visits and Single Audit support. The Grants Finance Manager role was explicitly mapped to system responsibilities, including preparing internal and external grant budgets, monitoring actual-to-budget variances with program directors, processing grant invoices, collections follow-up, and preparing reconciliations and audit deliverables.
Governance and workflow changes reinforced internal controls for grant accounting, regular meetings between finance and program managers for spending analysis, and documented procedures for billing, revenue recognition, and closeout within Sage Intacct. The implementation positioned Sage Intacct as the central ERP Financial system for grant financial administration, GL reporting, and post-award compliance activities.
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Jewish Social Service Agency Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Netsmart Technologies | Legacy | Netsmart Telehealth | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020 Jewish Social Service Agency implemented Netsmart Telehealth, an Audio Video and Web Conferencing application, integrated with its CareRecord to continue delivering therapy and clinical services across Maryland, Northern Virginia and Washington, D.C. The deployment was positioned to embed remote care into the agency’s clinical workflows and to maintain continuity of behavioral health services across the three-region footprint.
The Netsmart Telehealth implementation was configured to support secure audio and video sessions, appointment scheduling, and session documentation as part of an integrated clinical workflow. Netsmart Telehealth was provisioned to surface telehealth encounters alongside charting and care plans in CareRecord, enabling clinicians to initiate virtual sessions from the patient record and to record session notes within the same clinical charting environment.
Operational coverage focused on therapy and clinical teams across Maryland, Northern Virginia and Washington, D.C., with the solution used by clinicians for intake, appointment management and ongoing treatment sessions. Governance emphasized workflow standardization around telehealth appointment intake, consent capture and documentation procedures, aligning virtual delivery with existing clinical protocols and charting practice.
Since the 2020 deployment the agency reported a 31% increase in therapy sessions and a drop in cancellations from 21% to 12%, with Telehealth used as an integrated clinical workflow tool. These results reflect Netsmart Telehealth operating as a core clinical modality within Jewish Social Service Agency’s behavioral health service delivery.
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Collaboration | Collaboration |
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2018 | 2018 |
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Jewish Social Service Agency CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Blackbaud | Legacy | Blackbaud Luminate Online | Donor and Fundraising Management | CRM | n/a | 2016 | 2016 |
In 2016, Jewish Social Service Agency deployed Blackbaud Luminate Online as its Donor and Fundraising Management solution. The deployment is focused on public facing fundraising and uses Blackbaud Luminate Online on the JSSA website to host donation pages, event registration forms, and campaign landing pages, with embedded form capture for online constituencies.
Functional modules and workflows implemented in Blackbaud Luminate Online include online giving forms, recurring gift setup, constituent record synchronization, segmented email fundraising workflows, and campaign page management. Integrations are centered on the website content management surface and payment processing channels, with data flows feeding the organization’s development and communications teams for fundraising operations, and governance set up for centralized donor data stewardship, role based access controls, and staged rollout of forms and campaigns on the public site.
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Donor and Fundraising Management | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Jewish Social Service Agency IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Jewish Social Service Agency
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Jewish Social Service Agency Executives
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