JJ Food Service
7 Solar Way,
Enfield, EN3 7XY,
United Kingdom
Enfield, EN3 7XY,
United Kingdom
44 19 9270-1701
Distribution
JJ Food Service Technographics
JJ Food Service Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by JJ Food Service and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 800 JJ Food Service employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that JJ Food Service has purchased the following applications: SoftCo ExpressAP for AP Automation in 2018, Reward Gateway Employee Reward and Recognition for Employee Recognition and Rewards Management in 2018, Microsoft Azure Machine Learning for ML and Data Science Platforms in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems JJ Food Service is running and its propensity to invest more and deepen its relationship with SoftCo , Microsoft , Edenred or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing JJ Food Service revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for JJ Food Service intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
JJ Food Service Tech Stack and Enterprise Applications
JJ Food Service ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SoftCo | Legacy | SoftCo ExpressAP | AP Automation | ERP | n/a | 2018 | 2018 |
In 2018, JJ Food Service implemented SoftCo ExpressAP for AP Automation to address a high-volume, multi-location accounts payable workload. The distributor was processing 90,000 supplier invoices annually across 11 locations, and the deployment focused on automating invoice capture, approval routing, matching, and exception handling to remove manual routing bottlenecks and increase process visibility.
The implementation leveraged core SoftCo Accounts Payable Automation capabilities, including automated document capture, three way matching between invoice, purchase order, and goods receipt note, electronic routing for invoice approval and signatures, and dedicated workflows for queried or rejected invoices. Configuration emphasized straight-through processing where possible, with automated auto-matching rules and exception workflows for manual review.
Operationally the solution was integrated with the company Microsoft Dynamics AX ERP so that matched invoices post directly to the general ledger and payment engine. The rollout covered central AP operations and remote approvers across all 11 locations, shifting department responsibilities for coding, matching, and approval into system-enforced workflows and reducing ad hoc email and paper routing across procurement, receiving, and accounts payable functions.
Governance and control were formalized through electronic approval chains, exception escalation paths, and query management workflows. As a result of the SoftCo ExpressAP deployment JJ Food Service auto-matches 80 percent of invoices and posts them straight to Dynamics AX without manual intervention, only exception invoices require resolution, vendor payment times have accelerated, and the AP team gained greater control and visibility over invoices at every stage of the process.
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ERP Financial | ERP |
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2018 | 2018 |
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JJ Food Service HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Edenred | Legacy | Reward Gateway Employee Reward and Recognition | Employee Recognition and Rewards Management | HCM | n/a | 2018 | 2018 |
In 2018 JJ Food Service deployed Reward Gateway Employee Reward and Recognition on its employee portal at https://jjfamily.rewardgateway.co.uk. The deployment established Reward Gateway Employee Reward and Recognition as JJ Food Service's Employee Recognition and Rewards Management platform, providing a web hosted access point for the company’s approximately 800 employees in the United Kingdom.
The implementation focused on operationalizing recognition workflows and reward delivery, leveraging the application to enable social recognition feeds, points based rewards, a central reward catalogue, and administrative dashboards for program management. Configuration and governance centered on HR and internal communications owning program administration and user access, with authentication and portal embedding used to surface Reward Gateway Employee Reward and Recognition within the corporate website and create a single employee touchpoint for recognition and rewards.
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JJ Food Service AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Machine Learning | ML and Data Science Platforms | AI Development | n/a | 2015 | 2016 |
In 2015 JJ Food Service implemented Microsoft Azure Machine Learning to introduce predictive ordering and recommendation capabilities into its commerce and order management workflows. Microsoft Azure Machine Learning was deployed as the core ML platform within a solution classified as ML and Data Science Platforms, enabling model development and operational scoring for customer-facing ordering experiences.
The implementation focused on building a predictive shopping cart and recommendation model that anticipates items customers will order, with model development and experiment tracking conducted in Microsoft Azure Machine Learning and production scoring exposed to ordering channels. Standard ML and Data Science Platforms capabilities were used, including model training pipelines, packaging of models for deployment, and a scoring endpoint to populate carts during checkout and order entry.
Integration architecture connected Microsoft Azure Machine Learning outputs with Microsoft Dynamics AX to surface predicted items inside online checkout and during phone orders, ensuring the recommendation data fed directly into order management and customer service processes. The rollout addressed both online and call center channels in the United Kingdom, aligning predictive outputs with existing Dynamics AX product and pricing records to maintain order accuracy.
Operational governance centered on embedding models into transaction workflows and establishing procedures for model refresh and monitoring to keep recommendations aligned with catalog changes and ordering behavior. As a result customers receive shopping carts that already list what they are going to order every time they place orders online or by phone, reflecting the combined use of Microsoft Azure Machine Learning and Microsoft Dynamics AX in JJ Food Service business functions such as e-commerce and customer service.
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JJ Food Service AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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JJ Food Service Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2015 | 2015 |
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Survey and Questionnaire | Collaboration |
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2019 | 2019 |
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JJ Food Service PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2017 | 2017 |
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JJ Food Service IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Cloud Storage | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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JJ Food Service CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at JJ Food Service
| First Name | Last Name | Title | Function | Department | Phone | |
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COO | CXO | Finance | |
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CEO | CXO | Finance | |
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Director Cloud Architecture/CIO | Director | IT | |
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Financial Controller | Director | Finance | |
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Finance Manager | Manager | Finance | |
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Apps Being Evaluated by JJ Food Service Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from JJ Food Service IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the JJ Food Service digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD JJ Food Service Technographics
JJ Food Service is a Distribution organization based in United Kingdom,
with around 800 employees and annual revenues of $200.0 million.
JJ Food Service operates a diverse technology stack with applications such as
SoftCo ExpressAP, Reward Gateway Employee Reward and Recognition and Microsoft Azure Machine Learning,
covering areas like AP Automation, Employee Recognition and Rewards Management and ML and Data Science Platforms.
JJ Food Service has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SoftCo, Edenred and Microsoft.
JJ Food Service recently adopted applications including
Zoho SalesIQ in 2021, Microsoft Azure Cloud Services in 2020 and Microsoft Azure Blob Storage in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of JJ Food Service’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates JJ Food Service’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete JJ Food Service technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.