Charlotte, 28217, NC,
United States
JL Smith and Co. Inc. Technographics
JL Smith and Co. Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by JL Smith and Co. Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 JL Smith and Co. Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that JL Smith and Co. Inc. has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2009, Microsoft 365 for Collaboration in 2016, WooCommerce for eCommerce in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems JL Smith and Co. Inc. is running and its propensity to invest more and deepen its relationship with Oracle , Visa , PayPal or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing JL Smith and Co. Inc. revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for JL Smith and Co. Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
JL Smith and Co. Inc. Tech Stack and Enterprise Applications
JL Smith and Co. Inc. ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2009 | 2009 |
In 2009, JL Smith and Co. Inc. implemented Oracle NetSuite ERP as its ERP Financial system to centralize accounting and billing functions. The deployment targeted the communications company’s finance organization and small business operational finance workflows.
Oracle NetSuite ERP was configured to support core financial modules typical for an ERP Financial deployment, including general ledger, accounts payable, accounts receivable, billing, cash management, fixed assets, and financial reporting. Configuration emphasis for a 50 employee firm likely focused on a streamlined chart of accounts, period close automation, and role based access controls aligned with a single legal entity US operation. The cloud native architecture of Oracle NetSuite ERP provided SaaS delivery and centralized ledger processing for the organization.
Operational scope centered on finance and accounting teams, with transactional workflows connecting billing, cash receipts, and month end close processes. Governance arrangements emphasized centralized financial controls and role based user provisioning to simplify reconciliations and support audit trails. Integration details were not documented in the source, so downstream system connections are not specified.
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2021 | 2021 |
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JL Smith and Co. Inc. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, JL Smith and Co. Inc. deployed Microsoft 365 for Collaboration across its 50-employee Communications firm. The company uses Microsoft 365 on their website and relies on the platform as the primary Collaboration solution to support email, real-time messaging, document collaboration, and desktop productivity for internal teams.
Microsoft 365 was provisioned as a cloud tenant with standard Collaboration modules including Exchange Online for mail, SharePoint Online for team sites and intranet content, OneDrive for individual file storage, Microsoft Teams for synchronous communication, and Office desktop and web applications for content creation. Configuration signals are consistent with a small enterprise tenant model, including user account provisioning, role based access to SharePoint team sites, and OneDrive-based file sharing workflows.
Operational coverage spans core business functions in communications and corporate operations, with the Microsoft 365 tenant administered centrally to enforce account and content governance. Microsoft 365 functionality is surfaced on JL Smith and Co. Inc.s public website to extend select collaboration and content access to external visitors, and governance focuses on tenant administration, user lifecycle management, and standard cloud security controls appropriate for a 50-person organization.
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JL Smith and Co. Inc. eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WooCommerce | eCommerce | eCommerce | n/a | 2021 | 2021 |
In 2021, JL Smith and Co. Inc. implemented WooCommerce on its public website https://www.jlsmithco.com/, establishing an eCommerce storefront running on Automattic technology. The WooCommerce deployment functions as the primary online order capture and product catalog interface for the communications company.
The implementation configures core eCommerce capabilities typical of the category, including product catalog and SKU management, shopping cart and checkout workflows, order management and basic inventory controls, and administrative management via the site content management interface. Operational ownership is concentrated within small-business ecommerce and marketing functions, with site administrators managing catalog updates and order processing through the WordPress admin console and customer service teams handling fulfillment workflows. No external system integrations or implementation partners are specified in the available data.
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JL Smith and Co. Inc. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2021 | 2021 |
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JL Smith and Co. Inc. ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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JL Smith and Co. Inc. PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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JL Smith and Co. Inc. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at JL Smith and Co. Inc.
Apps Being Evaluated by JL Smith and Co. Inc. Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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