AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Johnson Service Group Tech Stack and Enterprise Applications

Johnson Service Group ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Sage Pro ERP Microsoft Dynamics GP ERP Financial ERP n/a 2019 2020
In 2019, Johnson Service Group implemented Microsoft Dynamics GP as its ERP Financial platform. The deployment centralized billing and accounts receivable workflows to support corporate finance and 30 branch offices, aligning invoicing processes that handle more than 3,000 employee time entries per week. The Microsoft Dynamics GP implementation emphasized configuration of billing and invoicing modules, accounts receivable posting, and contract billing controls, and included mapping for payroll change processing to maintain payroll-driven invoice accuracy. Contract profile fields were formalized to align with existing CRM records, reflecting earlier work on contract profile tabs in Bullhorn CRM. The project involved conversion from Sage Pro ERP and Cloud to Microsoft Dynamics GP, with the Billing Operations Department leading testing and data reconciliation activities. Operational coverage included corporate finance, billing operations, and 30 branch offices, and workflows were instrumented to resolve billing and collections issues in coordination with branch leadership. Governance changes included new contract procedures rolled out across 30 branch offices and centralized billing controls managed by the Billing Operations team who reviewed time entries and prepared weekly invoicing. Explicit outcomes recorded in stakeholder notes include reduced corporate receivables balances through improved procedures, and continued operational ownership for invoice accuracy and collections.
Johnson Service Group HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CareerBuilder Legacy CareerBuilder Jobs.net ATS Applicant Tracking System HCM n/a 2013 2013
In 2013 Johnson Service Group implemented CareerBuilder Jobs.net ATS on its public careers portal, embedding CareerBuilder Jobs.net ATS on the corporate hiring site at https://jsginc.jobs.net/. The deployment functions as an Applicant Tracking System to capture external applications and manage candidate records for recruiting and talent acquisition. The CareerBuilder Jobs.net ATS centralizes job posting and requisition handling, applicant capture and resume parsing, configurable hiring workflows and candidate tracking, and role-based hiring manager review workflows. Operational scope covers Johnson Service Group recruiting and HR teams in the United Kingdom and external applicant traffic through the careers site. Governance emphasized standardized application intake and workflow orchestration within the ATS, and configuration focused on branded career site integration and consistent recruiting process controls.
Applicant Tracking System, Candidate Relationship Management HCM 2018 2018
Core HR HCM 2019 2020
Payroll HCM 2019 2020
Johnson Service Group ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle Netsuite OpenAir Professional Services Automation ERP Services and Operations n/a 2015 2015
In 2015, Johnson Service Group deployed Oracle Netsuite OpenAir as its Professional Services Automation solution. The implementation used Oracle Netsuite OpenAir in a cloud-hosted, multi-tenant SaaS architecture to centralize project financials, resource planning, and time capture across its professional services and delivery teams, aligning system ownership with finance and delivery functions. Implemented modules included project management, resource management and scheduling, time and expense capture, billing and invoicing, and project accounting, reflecting core Professional Services Automation functional workflows. Configuration emphasized role-based access controls, project templating, utilization tracking, and automated charge capture and approval workflows to tighten governance and standardize project lifecycle processes, while relying on Oracle Netsuite OpenAir native extensibility and API capabilities to enable future integration and reporting extensions.
Johnson Service Group Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Audio Video and Web Conferencing Collaboration 2019 2019
Johnson Service Group CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Marketing Analytics CRM 2021 2021
Marketing Automation CRM 2016 2016
Marketing Automation CRM 2021 2021
Johnson Service Group IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2017 2017
Application Hosting and Computing Services IaaS 2014 2014
Backup as a Service (BaaS) IaaS 2021 2021
Johnson Service Group CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2019 2019

IT Decision Makers and Key Stakeholders at Johnson Service Group

First Name Last Name Title Function Department Email Phone
Senior Vice President & Chief Financial Officer CXO Finance
Vice President of Sales VP Sales
Senior Vice President & General Manager VP Operations
CFO CXO Finance
Group IT Director Director IT
Group IT Relationship Director Director IT
Group Financial Controller Director Finance

Apps Being Evaluated by Johnson Service Group Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Johnson Service Group IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Johnson Service Group digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Johnson Service Group Technographics
Johnson Service Group is a Professional Services organization based in United Kingdom, with around 5072 employees and annual revenues of $590.0 million.
Johnson Service Group operates a diverse technology stack with applications such as Microsoft Dynamics GP, CareerBuilder Jobs.net ATS and Oracle Netsuite OpenAir, covering areas like ERP Financial, Applicant Tracking System and Professional Services Automation.
Johnson Service Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, CareerBuilder and Oracle.
Johnson Service Group recently adopted applications including ZoomInfo Chorus in 2021, Intuit Mailchimp in 2021 and Druva Data Resiliency Cloud in 2021, highlighting its ongoing modernization strategy.
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Our research team continuously updates Johnson Service Group’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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