Preston Brook, WA7 3GH,
United Kingdom
Johnson Service Group Technographics
Johnson Service Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Johnson Service Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5072 Johnson Service Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Johnson Service Group has purchased the following applications: Microsoft Dynamics GP for ERP Financial in 2019, CareerBuilder Jobs.net ATS for Applicant Tracking System in 2013, Oracle Netsuite OpenAir for Professional Services Automation in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Johnson Service Group is running and its propensity to invest more and deepen its relationship with Microsoft , CareerBuilder , Bullhorn or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Johnson Service Group revenues, which have grown to $590.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Johnson Service Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Johnson Service Group Tech Stack and Enterprise Applications
Johnson Service Group ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Sage Pro ERP | Microsoft Dynamics GP | ERP Financial | ERP | n/a | 2019 | 2020 |
In 2019, Johnson Service Group implemented Microsoft Dynamics GP as its ERP Financial platform. The deployment centralized billing and accounts receivable workflows to support corporate finance and 30 branch offices, aligning invoicing processes that handle more than 3,000 employee time entries per week.
The Microsoft Dynamics GP implementation emphasized configuration of billing and invoicing modules, accounts receivable posting, and contract billing controls, and included mapping for payroll change processing to maintain payroll-driven invoice accuracy. Contract profile fields were formalized to align with existing CRM records, reflecting earlier work on contract profile tabs in Bullhorn CRM.
The project involved conversion from Sage Pro ERP and Cloud to Microsoft Dynamics GP, with the Billing Operations Department leading testing and data reconciliation activities. Operational coverage included corporate finance, billing operations, and 30 branch offices, and workflows were instrumented to resolve billing and collections issues in coordination with branch leadership.
Governance changes included new contract procedures rolled out across 30 branch offices and centralized billing controls managed by the Billing Operations team who reviewed time entries and prepared weekly invoicing. Explicit outcomes recorded in stakeholder notes include reduced corporate receivables balances through improved procedures, and continued operational ownership for invoice accuracy and collections.
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Johnson Service Group HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CareerBuilder | Legacy | CareerBuilder Jobs.net ATS | Applicant Tracking System | HCM | n/a | 2013 | 2013 |
In 2013 Johnson Service Group implemented CareerBuilder Jobs.net ATS on its public careers portal, embedding CareerBuilder Jobs.net ATS on the corporate hiring site at https://jsginc.jobs.net/. The deployment functions as an Applicant Tracking System to capture external applications and manage candidate records for recruiting and talent acquisition.
The CareerBuilder Jobs.net ATS centralizes job posting and requisition handling, applicant capture and resume parsing, configurable hiring workflows and candidate tracking, and role-based hiring manager review workflows. Operational scope covers Johnson Service Group recruiting and HR teams in the United Kingdom and external applicant traffic through the careers site. Governance emphasized standardized application intake and workflow orchestration within the ATS, and configuration focused on branded career site integration and consistent recruiting process controls.
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Applicant Tracking System, Candidate Relationship Management | HCM |
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2018 | 2018 |
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Core HR | HCM |
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2019 | 2020 |
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Payroll | HCM |
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2019 | 2020 |
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Johnson Service Group ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Netsuite OpenAir | Professional Services Automation | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015, Johnson Service Group deployed Oracle Netsuite OpenAir as its Professional Services Automation solution. The implementation used Oracle Netsuite OpenAir in a cloud-hosted, multi-tenant SaaS architecture to centralize project financials, resource planning, and time capture across its professional services and delivery teams, aligning system ownership with finance and delivery functions.
Implemented modules included project management, resource management and scheduling, time and expense capture, billing and invoicing, and project accounting, reflecting core Professional Services Automation functional workflows. Configuration emphasized role-based access controls, project templating, utilization tracking, and automated charge capture and approval workflows to tighten governance and standardize project lifecycle processes, while relying on Oracle Netsuite OpenAir native extensibility and API capabilities to enable future integration and reporting extensions.
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Johnson Service Group Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2019 | 2019 |
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Johnson Service Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Johnson Service Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Backup as a Service (BaaS) | IaaS |
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2021 | 2021 |
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Johnson Service Group CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Johnson Service Group
Apps Being Evaluated by Johnson Service Group Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||