AI Buyer Insights:

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Joieful Tech Stack and Enterprise Applications

ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Mercury Legacy Mercury Payment Processing ERP Financial Management Good Work Marketing And De 2014 2014
In 2014, Joieful implemented Mercury as its Payment Processing solution. Good Work Marketing built a kiosk and concierge platform and integrated Mercury Payment Systems to enable end-to-end hardware encrypted card payments at customer-facing kiosks. The deployment used in-kiosk card swiping with hardware encryption and a direct processor integration activated at launch in October 2014. Mercury Payment Systems provided the payment capture and authorization layer, supporting PCI compliant card acceptance workflows for both bookings and in-venue sales. Operational coverage focused on payments for the retail tourism context in New Orleans, United States, with the integration embedding payment capture into the kiosk and concierge application stack. Functional capabilities implemented included point-of-sale card acceptance, transaction authorization, and secure hardware encryption at the terminal. Good Work Marketing served as the implementation partner responsible for platform build and payment integration, and the rollout emphasized PCI compliance and hardware encryption as governance controls. The Mercury integration enabled PCI compliant in-kiosk swiping and direct processor integration at launch, delivering secure card acceptance for bookings and on-site sales.
Payment Processing ERP Financial Management 2023 2023
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Entrata Legacy Entrata Property Management Real Estate Property Management ERP Services and Operations n/a 2024 2024
Reservation and Booking Management ERP Services and Operations 2024 2024
Reservation and Booking Management ERP Services and Operations 2024 2024
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LiveChat, Inc. Legacy LiveChat Chatbots and Conversational AI AI-Powered Application n/a 2016 2016
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2015 2015
Collaboration Collaboration 2023 2023
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce Fraud Protection eCommerce 2023 2023
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Call Tracking and Recording CRM 2020 2020
Customer Experience CRM 2017 2017
Marketing Automation CRM 2014 2014
Marketing Automation CRM 2015 2015
Marketing Automation CRM 2007 2007
Marketing Automation CRM 2014 2014
Tag Management CRM 2018 2018
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2023 2023
Transactional Email PaaS 2023 2023
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2014 2014
Application Hosting and Computing Services IaaS 2014 2014
Application Hosting and Computing Services IaaS 2015 2015
Application Hosting and Computing Services IaaS 2019 2019
Cloud Storage IaaS 2017 2017
Content Delivery Network IaaS 2015 2015
Content Delivery Network IaaS 2019 2019
Content Delivery Network IaaS 2014 2014
Domain Name System (DNS) IaaS 2014 2014
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Security (AppSec) CyberSecurity 2023 2023
Identity and Access Management (IAM) CyberSecurity 2024 2024
Secure Sockets Layer (SSL) CyberSecurity 2015 2015
Secure Sockets Layer (SSL) CyberSecurity 2019 2019

IT Decision Makers and Key Stakeholders at Joieful

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Joieful Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Joieful IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Joieful digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Joieful Technographics
Joieful is a Leisure and Hospitality organization based in United States, with around 25 employees and annual revenues of $3.0 million.
Joieful operates a diverse technology stack with applications such as Mercury, Entrata Property Management and LiveChat, covering areas like Payment Processing, Real Estate Property Management and Chatbots and Conversational AI.
Joieful has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Mercury, Entrata and LiveChat, Inc..
Joieful recently adopted applications including Entrata Property Management in 2024, Ventrata in 2024 and TripAdvisor Bokun in 2024, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Joieful’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Joieful’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Joieful technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.