Singapore, 68898,
Singapore
Jollibee Singapore Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Jollibee Singapore and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 600 Jollibee Singapore employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Jollibee Singapore has purchased the following applications: PayPal Braintree for Payment Processing in 2024, Info-Tech ATS for Applicant Tracking System in 2020, LimeTray CRM for Marketing Automation in 2025 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Jollibee Singapore is running and its propensity to invest more and deepen its relationship with PayPal , Visa , Info-Tech Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Jollibee Singapore revenues, which have grown to $25.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Jollibee Singapore intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PayPal | Legacy | PayPal Braintree | Payment Processing | ERP Financial Management | n/a | 2024 | 2024 |
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Payment Processing | ERP Financial Management |
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2024 | 2024 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Info-Tech Systems | Legacy | Info-Tech ATS | Applicant Tracking System | HCM | n/a | 2020 | 2020 |
In 2020, Jollibee Singapore implemented Info-Tech ATS as part of a cloud HRMS deployment with Info-Tech Systems to provide Applicant Tracking System capabilities for recruitment alongside core HR operations. The cloud deployment targeted multi-outlet operations in Singapore and aimed to streamline HR administration across outlets. The implementation included attendance, payroll, leave, and claims modules provisioned through Info-Tech Systems, and the presence of Info-Tech ATS in the vendor product lineup indicates ATS usage embedded into recruitment workflows. Within recruitment the Info-Tech ATS Applicant Tracking System is positioned to support candidate tracking, requisition management, and interview coordination consistent with standard Applicant Tracking System workflows. Configuration emphasized centralizing employee records and aligning time and payroll feeds with onboarding checkpoints to reduce manual handoffs. Integrations focused on HR operational continuity, linking attendance and payroll with leave and claims processing to reduce reconciliation across outlets. Operational coverage comprised HR administration, payroll processing, time and attendance management, and recruitment for Jollibee Singapore locations. Deployment architecture was cloud native, enabling centralized configuration and role based access for HR staff. Info-Tech Systems led the rollout and local governance centered on process standardization for time capture, payroll validation, and recruitment handoffs between hiring managers and HR. The stated objective was to streamline HR administration across multi-outlet operations, with Info-Tech ATS Applicant Tracking System serving as the recruitment node within the vendor's HRMS suite.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LimeTray | Legacy | LimeTray CRM | Marketing Automation | CRM | n/a | 2025 | 2025 |
In 2025, Jollibee Singapore implemented LimeTray CRM as its Marketing Automation platform, deploying the LimeTray CRM solution on the company website to capture guest interactions. Jollibee Singapore LimeTray CRM Marketing Automation supports marketing and customer engagement business functions across its Singapore operations.
The implementation focused on core CRM contact profiles and segmentation, with configuration of campaign orchestration and automated messaging workflows aligned to customer lifecycle stages. LimeTray CRM was configured to support email and SMS campaign automation, audience segmentation, and event driven orchestration typical of Marketing Automation applications.
Operational integration centers on the website, where customer capture and preference signals are collected into LimeTray CRM for unified profile management. The deployment covers marketing and guest experience teams at Jollibee Singapore, enabling centralized customer data used by digital marketing and on-site operations for targeted outreach.
Governance and rollout emphasized centralized data stewardship and consent management, with phased enablement of campaign workflows and profile segmentation to marketing operators. Training and process updates were instituted for marketing staff to manage campaign orchestration and segmentation rules within LimeTray CRM.
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Tag Management | CRM |
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2024 | 2024 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2024 | 2024 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2024 | 2024 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2025 | 2025 |
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Domain Name System (DNS) | IaaS |
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2025 | 2025 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2024 | 2024 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2025 | 2025 |
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