West Middlesex, 16159, PA,
United States
Jones Performance Technographics
Jones Performance Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Jones Performance and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Jones Performance employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Jones Performance has purchased the following applications: Tidio Live Chat for Chatbots and Conversational AI in 2020, WooCommerce for eCommerce in 2018, Intuit Mailchimp for Marketing Automation in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Jones Performance is running and its propensity to invest more and deepen its relationship with Tidio , Automattic , Freightview or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Jones Performance revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Jones Performance intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Jones Performance Tech Stack and Enterprise Applications
Jones Performance AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tidio | Legacy | Tidio Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Jones Performance implemented Tidio Live Chat. Tidio Live Chat, a Chatbots and Conversational AI application, is embedded on the company's public website to provide customer engagement, live inquiry handling, and lead capture for its manufacturing business.
The implementation leverages core conversational modules common to the Chatbots and Conversational AI category, including live chat sessions, automated chatbot response flows, and offline message capture, all managed through the Tidio dashboard. Configuration emphasizes visitor identification, canned responses, and chat routing to internal staff to support sales inquiries and customer service workflows.
Deployment architecture is an embedded web widget provisioned from Tidio's cloud service, requiring client-side script inclusion on Jones Performance's site, which is appropriate for the company size of roughly 50 employees. Operational coverage is focused on the company public web channels in the United States and is maintained by internal teams responsible for customer-facing communications.
Governance centers on chat transcript review, inbound chat assignment, and escalation into email or phone channels, aligning the Tidio Live Chat deployment with existing sales and service workflows. This narrative documents the application, category, deployment pattern, and operational scope without asserting quantified outcomes.
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Jones Performance eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WooCommerce | eCommerce | eCommerce | n/a | 2018 | 2018 |
In 2018 Jones Performance implemented WooCommerce for eCommerce on its public website. The deployment established WooCommerce as the primary online sales layer for the manufacturing company, connecting product detail pages to customer checkout flows and serving as the front end for online order intake.
The WooCommerce implementation centers on product catalog management, shopping cart and checkout workflows, order management, tax and shipping configuration, and payment gateway setup, integrated into the site via the WordPress administration interface. Operational scope focuses on customer-facing sales and order processing for Jones Performance, with site administration and catalog updates managed by internal marketing and operations staff at the 50 person company. The implementation reflects standard eCommerce governance patterns, with plugin management, theme controls, and administrative workflows used to maintain product data, pricing, and order fulfillment processes.
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Shipping Management | eCommerce |
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2014 | 2014 |
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Jones Performance CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Mailchimp | Marketing Automation | CRM | n/a | 2018 | 2018 |
In 2018, Jones Performance implemented Intuit Mailchimp for Marketing Automation to centralize email marketing and website audience capture for its marketing and customer communications functions. The deployment uses cloud hosted Intuit Mailchimp integrated directly with the company website, enabling on-site signup forms and web tracking that populate Mailchimp audiences and subscription lists.
Functional capabilities implemented include email campaign creation, audience list management, basic automation workflows and embedded signup forms consistent with Marketing Automation use cases. Configuration and operational ownership are concentrated within the marketing function at this United States based manufacturing firm, with a small team model for administrative access and campaign execution, and integrations limited to the website embed and native Intuit Mailchimp audience and delivery features.
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Jones Performance IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Jones Performance CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Web Gateways (SWG) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Jones Performance
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Apps Being Evaluated by Jones Performance Executives
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