JourneyTeam
121 S Election Rd #300,
Draper, 84020, UT,
United States
Draper, 84020, UT,
United States
1 801-565-9199
Professional Services
JourneyTeam Technographics
JourneyTeam Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by JourneyTeam and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 190 JourneyTeam employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
JourneyTeam has purchased the following applications: Tidio Live Chat for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2015, Wix.com for Web Content Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems JourneyTeam is running and its propensity to invest more and deepen its relationship with Tidio , Microsoft , Wix.com or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing JourneyTeam revenues, which have grown to $22.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for JourneyTeam intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
JourneyTeam Tech Stack and Enterprise Applications
JourneyTeam AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tidio | Legacy | Tidio Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, JourneyTeam deployed Tidio Live Chat on its website. The implementation embeds the Tidio Live Chat widget into customer facing pages to provide Chatbots and Conversational AI capabilities for visitor engagement and lead capture. Configuration focused on chatbot workflows for common inquiry triage, proactive chat triggers, form based lead capture, and clear operator handoff rules for human agents. The deployment was scoped to website interactions supporting sales and customer support functions.
Operationally the Tidio Live Chat instance was provisioned as a cloud hosted chat service tied to the website front end, with agent access configured for support and sales teams. Governance emphasized chat workflow versioning, routing rules for escalation to human agents, and administrative controls within the vendor console to manage bots and canned responses. This implementation positions JourneyTeam to use Tidio Live Chat as a primary web conversational layer within the Chatbots and Conversational AI category.
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JourneyTeam Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, JourneyTeam implemented Microsoft 365 to provide Collaboration across the organization. JourneyTeam references Microsoft 365 on its website as the company Collaboration platform, indicating a cloud-hosted Microsoft 365 deployment as the primary productivity and collaboration layer for staff.
Microsoft 365 was configured to deliver standard collaboration modules including Exchange Online for email and calendaring, SharePoint Online for content management and intranet capabilities, OneDrive for Business for file synchronization and sharing, Microsoft Teams for chat and meetings, and Office desktop and web applications for document authoring. The deployment emphasis is on centralized document management, real-time co-authoring, cloud email and calendaring, and team communication to support professional services delivery and internal knowledge workflows.
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JourneyTeam Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Wix.com | Legacy | Wix.com | Web Content Management | Content Management | n/a | 2021 | 2021 |
In 2021 JourneyTeam implemented Wix.com as its Web Content Management solution to power the company public website. The deployment uses Wix.com SaaS site management capabilities to centralize content authoring and publishing for the firm digital presence.
Configuration emphasized standard Web Content Management capabilities, including template driven page composition, rich media and text editing, responsive design, SEO metadata controls, and publishing workflows. JourneyTeam uses the Wix.com content editor and publishing controls to manage marketing pages, service descriptions, thought leadership, and client facing resources.
Operational ownership sits with marketing and digital channels, with content governance and approval workflows established to enforce brand consistency and update cadence across the site. The implementation scope is limited to the corporate website, aligning Wix.com Web Content Management with JourneyTeam marketing and client engagement functions.
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Web Content Management | Content Management |
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2020 | 2020 |
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JourneyTeam CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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JourneyTeam IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at JourneyTeam
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by JourneyTeam Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from JourneyTeam IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the JourneyTeam digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD JourneyTeam Technographics
JourneyTeam is a Professional Services organization based in United States,
with around 190 employees and annual revenues of $22.0 million.
JourneyTeam operates a diverse technology stack with applications such as
Tidio Live Chat, Microsoft 365 and Wix.com,
covering areas like Chatbots and Conversational AI, Collaboration and Web Content Management.
JourneyTeam has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Tidio, Microsoft and Wix.com.
JourneyTeam recently adopted applications including
Lumen Cloud (ex CenturyLink) in 2023, Lumen CDN in 2023 and Wix.com in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of JourneyTeam’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates JourneyTeam’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete JourneyTeam technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.