Ephrata, 17522, PA,
United States
Joy Windsor-Mount Mutual Insurance Co Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Joy Windsor-Mount Mutual Insurance Co and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 23 Joy Windsor-Mount Mutual Insurance Co employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Joy Windsor-Mount Mutual Insurance Co has purchased the following applications: ECCA Mutual Expert for Insurance Policy Administration in 2019, Microsoft 365 for Collaboration in 2020, Wix.com for Web Content Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Joy Windsor-Mount Mutual Insurance Co is running and its propensity to invest more and deepen its relationship with ECCA , Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Joy Windsor-Mount Mutual Insurance Co revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Joy Windsor-Mount Mutual Insurance Co intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ECCA | Legacy | ECCA Mutual Expert | Insurance Policy Administration | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, Joy Windsor-Mount Mutual Insurance Co implemented ECCA Mutual Expert as its Insurance Policy Administration platform. The deployment focuses on policy administration and claims administration modules, enabling agent and insured self-service to support Windsor-Mount Joy's regional carrier operations in Pennsylvania. ECCA Mutual Expert is configured to provide policy lifecycle processing, claims intake workflows, and an agent portal for direct servicing and self-service policy changes.
Windsor-Mount Joy lists ECCA as a partner and used that partnership to provision and configure ECCA Mutual Expert, applying Insurance Policy Administration best practices for policy issuance, endorsements, and claims triage automation. Governance centered on agent onboarding workflows, claims handling procedures, and insured self-service process controls to align day-to-day operations with carrier servicing requirements. The source does not specify additional system integrations or implementation partners beyond ECCA.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Wix.com | Legacy | Wix.com | Web Content Management | Content Management | n/a | 2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2015 | 2015 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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