Commerce, 90040, CA,
United States
Joybird Technographics
Joybird Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Joybird and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Joybird employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Joybird has purchased the following applications: Affirm for Payment Processing in 2016, Greenhouse ATS for Applicant Tracking System in 2014, FreeWheel Demandsuite for Agency Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Joybird is running and its propensity to invest more and deepen its relationship with Affirm , Stripe , Greenhouse or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Joybird revenues, which have grown to $55.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Joybird intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Joybird Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Affirm | Legacy | Affirm | Payment Processing | ERP Financial Management | n/a | 2016 | 2016 |
In 2016, Joybird integrated Affirm as a Payment Processing application on its public website. The Affirm integration was embedded into Joybird's e-commerce checkout to surface consumer financing and installment payment options at point of sale and during online order entry.
The implementation centered on Affirm's checkout financing widget and merchant configuration capabilities, aligning payment authorization, order capture, and customer-facing payment terms within Joybird's storefront flow. Operational responsibility sat with e-commerce and finance functions, with merchant portal configuration and reconciliations routed through Joybird's finance team, and the deployment servicing Joybird's United States online sales.
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Greenhouse | Legacy | Greenhouse ATS | Applicant Tracking System | HCM | n/a | 2014 | 2014 |
In 2014 Joybird implemented Greenhouse ATS as its Applicant Tracking System, deploying Greenhouse ATS as the primary recruiting platform and hosting job listings via the company career site at boards.greenhouse.io/joybird. The implementation was anchored to the company talent acquisition function for this United States based retail organization with approximately 500 employees.
The Greenhouse ATS deployment covered standard Applicant Tracking System capabilities, including job requisition management, candidate tracking and pipeline orchestration, structured interview stages, and offer management workflows. Configuration work focused on career site integration and candidate experience workflows, with Greenhouse ATS used as the ATS on their website to publish openings and capture applicant data.
Operational scope centered on HR and Talent Acquisition teams, with the system coordinating recruiting workflows across hiring managers and recruiters. The implementation emphasized pipeline visibility and structured interview kits to support consistent evaluation and selection processes, reflecting common Applicant Tracking System practices.
Governance included configuration of role based access and staged approval flows consistent with Applicant Tracking System deployments, and the setup supported ongoing requisition routing and recruiter activity tracking. The narrative reflects Greenhouse ATS as the core Applicant Tracking System for Joybird, with the career site integration at boards.greenhouse.io/joybird providing the public facing jobs channel.
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Learning and Development | HCM |
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2023 | 2023 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FreeWheel, A Comcast Company | Legacy | FreeWheel Demandsuite | Agency Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Joybird deployed FreeWheel Demandsuite on its website under the Agency Management category. The retail company Joybird, operating in the United States with roughly 500 employees and reported revenue near 55,000,000, used FreeWheel Demandsuite to centralize agency demand workflows and advertising operations on its digital storefront. FreeWheel Demandsuite is presented as the platform for coordinating agency-driven buys and site-level ad decisioning within the public website environment.
The implementation positions FreeWheel Demandsuite as the primary Agency Management layer for campaign trafficking, inventory management, ad decisioning, and reporting, integrating with Joybird's website ad delivery stack and agency workflows. Operational responsibility is concentrated in digital marketing and ad operations, with the system used to consolidate campaign execution and agency coordination through the FreeWheel Demandsuite interface. Governance emphasis shifted to centralized campaign orchestration and standardized agency-facing controls to streamline trafficking and reporting across site placements.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2017 | 2017 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2016 | 2016 |
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Web Content Management | Content Management |
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2020 | 2020 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Data Platform | CRM |
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2018 | 2018 |
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Customer Data Platform | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2015 | 2015 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2022 | 2022 |
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Transactional Email | PaaS |
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2017 | 2017 |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Joybird
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Joybird Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||