J.P. Farley
29055 Clemens Road,
Westlake, 44145, OH,
United States
Westlake, 44145, OH,
United States
1 800-634-0173
Insurance
J.P. Farley Technographics
J.P. Farley Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by J.P. Farley and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 34 J.P. Farley employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that J.P. Farley has purchased the following applications: VBA Software for Insurance Claims Management in 2020, VBAnalytics for Analytics and BI in 2020, VBAVoice for Interactive Voice Response (IVR) in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems J.P. Farley is running and its propensity to invest more and deepen its relationship with VBA Software , HubSpot , Akamai or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing J.P. Farley revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for J.P. Farley intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
J.P. Farley Data, Technology Stack, and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| VBA Software | Legacy | VBA Software | Insurance Claims Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, J.P. Farley implemented VBA Software to modernize its Insurance Claims Management workflows across the United States, targeting claims intake, COBRA administration, eligibility adjudication, and accounting functions. The deployment is anchored on VBA Software as the primary application for Insurance Claims Management and explicitly included VBAGateway and VBAnalytics as complementary components.
The implementation configured VBASoftware core processing for claims adjudication and benefits administration, VBAGateway for gateway-level transaction orchestration and connectivity, and VBAnalytics for operational and management reporting. Functional modules put into production covered COBRA workflow management, claims processing engines, eligibility rule sets, and accounting posting interfaces, with VBAnalytics used for reporting and analytics instrumentation.
Architecturally the deployment centralized claims and benefits processing through the vendor suite, using VBAGateway to route transactions and VBAnalytics to consolidate reporting streams, supporting U.S. operational coverage across claims, benefits, and accounting teams. The rollout emphasized workflow standardization for intake, adjudication, and eligibility maintenance, aligning application configuration with business rules for those functions.
Governance changes included formalizing processes for claims handling and benefits administration and adopting VBAnalytics as the primary reporting source for operational oversight. The implementation produced major operational gains, including a reported 7.61x increase in efficiency and the stated ability to process thousands of claims per day with greatly reduced staff effort.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| VBA Software | Legacy | VBAnalytics | Analytics and BI | Analytics and BI | n/a | 2020 | 2020 |
In 2020, J.P. Farley implemented VBAnalytics from VBA Software to replace Deerwalk and deliver daily, actionable population-health and claims reporting for client meetings and outreach. The VBAnalytics deployment established a centralized Analytics and BI capability to support the third-party administrator's client services and care management workflows.
The implementation configured daily data refreshes and one-to-one mapping to VBASoftware, instituting data ingestion and mapping processes that aligned claims and member records. Core functional elements included population-health reporting, claims reporting, and client-facing dashboards that surfaced actionable lists for member outreach and presentation-ready summaries.
Operational coverage centered on client service teams and outreach workflows, with reporting cadence shifted to daily refreshes to improve timeliness and accuracy. The initiative enabled proactive member outreach and more productive client presentations as reported by the company.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| VBA Software | Legacy | VBAVoice | Interactive Voice Response (IVR) | CRM | n/a | 2024 | 2024 |
In 2024, J.P. Farley adopted VBA Software's customer engagement suite and publicly documented use of VBASoftware and VBAGateway in a case study reporting doubled business and markedly higher operational efficiency for benefits administration. Based on that documented adoption, it is reasonable to infer J.P. Farley enabled VBAVoice to provide Interactive Voice Response (IVR) capabilities focused on member and provider self-service and call deflection to support benefits workflows.
If VBAVoice was enabled, the implementation narrative centers on IVR orchestration integrated with VBASoftware and VBAGateway to surface benefits eligibility and claims status through self-service prompt flows. Functional configuration likely emphasized prompt scripting, intent-based routing between automated flows and live agents, and governance controls managed by benefits administration and contact center operations. The operational scope aligns with benefits administration and member servicing functions, with rollout and governance organized around prompt/version control, business-rule updates, and monitoring of contact deflection and engagement fidelity.
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Marketing Automation | CRM |
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2015 | 2015 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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API Management | PaaS |
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2010 | 2010 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2014 | 2014 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Security (AppSec) | CyberSecurity |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at J.P. Farley
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by J.P. Farley Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD J.P. Farley Technographics
J.P. Farley is a Insurance organization based in United States,
with around 34 employees and annual revenues of $10.0 million.
J.P. Farley operates a diverse technology stack with applications such as
VBA Software, VBAnalytics and VBAVoice,
covering areas like Insurance Claims Management, Analytics and BI and Interactive Voice Response (IVR).
J.P. Farley has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as VBA Software.
J.P. Farley recently adopted applications including
VBAVoice in 2024, VBA Software in 2020 and VBAnalytics in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of J.P. Farley’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates J.P. Farley’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete J.P. Farley technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.