Woburn, 1801, MA,
United States
Jsa Consultants Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Jsa Consultants and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Jsa Consultants employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Jsa Consultants has purchased the following applications: Clearly Cloud for Call Center in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Jsa Consultants is running and its propensity to invest more and deepen its relationship with ClearlyIP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Jsa Consultants revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Jsa Consultants intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ClearlyIP | Legacy | Clearly Cloud | Call Center | CRM | n/a | 2023 | 2023 |
In 2023, Jsa Consultants implemented Clearly Cloud as a Call Center solution to build a cloud voice platform that supports cloud voice, messaging and call-handling capabilities for business and customer workflows in North America. Clearly Cloud serves as the primary Call Center application for Jsa Consultants, aligning the company, application and business function into a unified cloud voice service for client engagement and internal call handling.
Functional implementation emphasized core Call Center capabilities described in the vendor testimonial, including cloud voice routing, messaging channels, call-handling logic, queue management and administrative configuration for user provisioning and feature control. Configuration work focused on cloud-hosted provisioning and scalable feature toggles to enable differentiated client feature sets and pricing, with administrative tooling for managing service options and call workflows.
Operational coverage is North America and targets client-facing engagement and internal business workflows for a 10 employee education consulting firm. The vendor testimonial credits Clearly Cloud with delivering a scalable cloud voice platform and an improved feature set and pricing model for Jsa Consultants clients, and governance centered on centralized configuration and client-level feature packaging to support service delivery and pricing differentiation.
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