Marinha Grande, 2430-210,
Portugal
Juan Martin Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Juan Martin and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Juan Martin employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Juan Martin has purchased the following applications: SAI crm.es for CRM in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Juan Martin is running and its propensity to invest more and deepen its relationship with SAI , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Juan Martin revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Juan Martin intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAI | Legacy | SAI crm.es | CRM | CRM | n/a | 2017 | 2017 |
In 2017, Juan Martín deployed SAI crm.es CRM to structure its commercial organization across customer facing functions. The implementation established Accounts, Contacts and Opportunities modules to centralize sales lifecycle management and introduced the Cases module to handle post sales support for commercial and service functions.
SAI crm.es was configured with automatic email linking so inbound and outbound messages attach to customer records and create or update Cases, enabling email centre workflows for the support team. Opportunity stages, account hierarchies and contact records were standardized within SAI crm.es to support repeatable sales processes.
The deployment integrated SAI crm.es with the company email infrastructure to ensure message threading and case creation, and it covered commercial and service operations in Spain, Portugal and Brazil. Operational ownership rested with the commercial and support teams, with CRM serving as the system of record for customer, opportunity and case data.
Governance was aligned to CRM driven processes, with case ownership and opportunity approval workflows managed through SAI crm.es to reduce manual handoffs and standardize regional practices. Rollout sequencing emphasized sales and service readiness, with configuration and training directed at commercial users and support agents.
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Tag Management | CRM |
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2021 | 2021 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
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