Jump Plus
Jump Plus Technographics
Jump Plus Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Jump Plus and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Jump Plus employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Jump Plus has purchased the following applications: Odoo Open Source ERP for ERP Financial in 2021, Lightspeed OnSite for Point Of Sale in 2014, LiveChat for Chatbots and Conversational AI in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Jump Plus is running and its propensity to invest more and deepen its relationship with Odoo , Adyen , Lightspeed Commerce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Jump Plus revenues, which have grown to $40.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Jump Plus intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Jump Plus Tech Stack and Enterprise Applications
Jump Plus ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Odoo | Legacy | Odoo Open Source ERP | ERP Financial | ERP | n/a | 2021 | 2021 |
In 2021, Jump Plus implemented Odoo Open Source ERP to provide ERP Financial capabilities for its retail operations in Canada. The deployment uses Odoo Open Source ERP on their website to capture ecommerce orders and to surface transactional sales data directly into the finance system, creating a web-facing integration point between the storefront and core accounting processes. This positions the application as the central ERP Financial ledger for online transaction capture and downstream financial posting.
The implementation focused on standard ERP Financial functional modules, with configuration aligned to general ledger, accounts receivable, accounts payable, invoicing, tax posting, bank reconciliation, and inventory to finance linkage consistent with retail workflows. Operational coverage spans finance, ecommerce, and fulfillment teams, with point-of-sale and online order flows feeding into automated posting and reconciliation routines. Governance was structured around a centralized chart of accounts, role based access for finance users, and defined posting and reconciliation workflows to manage transactional integrity across the ecommerce to accounting boundary.
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Payment Processing | ERP |
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2022 | 2022 |
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Jump Plus ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Lightspeed Commerce | Legacy | Lightspeed OnSite | Point Of Sale | ERP Services and Operations | n/a | 2014 | 2014 |
In 2014, Jump Plus implemented Lightspeed OnSite, deploying a Point Of Sale application to support its Canadian retail operations. The rollout established Lightspeed OnSite as the central transaction platform for in-store sales and customer-facing retail workflows at a company with roughly 200 employees.
Lightspeed OnSite was configured to support core Point Of Sale modules, including sales ringing and receipt issuance, cash and credit transaction handling, product catalog and inventory tracking, and customer profile records. Staff used the system for building quotes for corporate customers, handling returns and exchanges, and executing personal setup and customer training sessions while using Lightspeed OnSite at the point of sale.
Operational coverage included store sales floors and back-of-house functions, where frontline retail associates, keyholders and acting managers relied on Lightspeed OnSite for transaction oversight and basic device troubleshooting. Governance emphasized cash handling and transaction workflows, aligning sales, service and quoting processes under a single Point Of Sale application to support retail sales, customer service and inventory control.
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Jump Plus AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, Jump Plus deployed LiveChat on its public website to provide conversational support for online customers. Jump Plus uses LiveChat in the Chatbots and Conversational AI category to support customer service and online sales functions, the implementation serving a Canadian retail business with about 200 employees and an ecommerce storefront at https://www.jumpplus.com/.
The deployment centers on a cloud hosted LiveChat web widget embedded across product and checkout pages, paired with the LiveChat agent console for live operators. Configuration included standard Chatbots and Conversational AI capabilities such as automated greeting flows, canned responses, chat routing to agent queues, visitor monitoring and session transcripts, enabling consistent web messaging and conversational handoffs.
Operational coverage focused on frontline customer service and ecommerce support teams, with transcripts and chat logs retained for operational review and agent coaching. Governance and rollout were organized around website page placements and agent queue definitions, with administrative controls for staffing, working hours and canned message libraries managed through the LiveChat admin interface.
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Jump Plus Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2022 | 2022 |
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Jump Plus CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2022 | 2022 |
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Jump Plus PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2020 | 2020 |
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Jump Plus IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Jump Plus CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Jump Plus
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Business Development Manager | Manager | Sales | |
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President | CXO | Finance | |
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Retail Sales Manager | Manager | Sales | |
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General Manager | Manager | Finance | |
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Apps Being Evaluated by Jump Plus Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Jump Plus IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Jump Plus digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Jump Plus Technographics
Jump Plus is a Retail organization based in Canada,
with around 200 employees and annual revenues of $40.0 million.
Jump Plus operates a diverse technology stack with applications such as
Odoo Open Source ERP, Lightspeed OnSite and LiveChat,
covering areas like ERP Financial, Point Of Sale and Chatbots and Conversational AI.
Jump Plus has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Odoo, Lightspeed Commerce and LiveChat, Inc..
Jump Plus recently adopted applications including
Adyen in 2022, LiveChat in 2022 and Slack Connect in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Jump Plus’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Jump Plus’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Jump Plus technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.