JustAnswer, LLC.
38 Keyes Avenue, Suite 150,
San Francisco, 94129, CA,
United States
San Francisco, 94129, CA,
United States
1 800-509-5721
Professional Services
JustAnswer, LLC. Technographics
JustAnswer, LLC. Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by JustAnswer, LLC. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 JustAnswer, LLC. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that JustAnswer, LLC. has purchased the following applications: Sage Intacct for ERP Financial in 2015, HireEazy for Recruiting in 2023, Visa Resolve Online for Dispute Management in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems JustAnswer, LLC. is running and its propensity to invest more and deepen its relationship with Sage , HireEazy , Jobvite or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing JustAnswer, LLC. revenues, which have grown to $60.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for JustAnswer, LLC. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
JustAnswer, LLC. Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Intacct | ERP Financial | ERP Financial Management | n/a | 2015 | 2015 |
JustAnswer, LLC implemented Sage Intacct in 2015, replacing a legacy financial system, as its ERP Financial application. The deployment centered on core financial modules—general ledger, month‑end close and reconciliations, financial reporting and audit support—and was configured to feed GAAP schedules and tax‑related data to internal and external reviewers. Implementation included interfacing Intacct with internal systems that have accounting implications, and established accounting ownership for the monthly close, technical accounting research, and controls monitoring. The configuration and rollout emphasize standardization and automation of close processes, reconciliations, and audit deliverables across JustAnswer’s finance organization.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HireEazy | Legacy | HireEazy | Recruiting | HCM | n/a | 2023 | 2023 |
In 2023, JustAnswer, LLC. engaged HireEazy to provide contingent recruiting and placement services, deploying HireEazy in a Recruiting engagement scoped to HR in the United States. The vendor testimonial reports that HireEazy delivered at least one top new hire and contributed to improved time-to-interview for targeted roles.
The HireEazy engagement encompassed candidate sourcing, qualification and screening, interview coordination, and placement activities that align with standard Recruiting functional workflows. HireEazy operated as a contingent recruiting provider, managing candidate pipelines and prioritizing interview scheduling to accelerate selection and offer stages.
Operational coverage was focused on JustAnswer HR and United States hiring needs, with HireEazy working alongside existing applicant tracking and hiring manager processes to route candidates and coordinate interviews. The narrative describes vendor-delivered recruiting services rather than a software-only implementation, with candidate handoffs and placement governance handled by HireEazy.
Governance elements inferred from the engagement pattern included vendor-managed candidate submission cadence, hiring manager feedback loops, and interview orchestration to reduce time-to-interview. Outcomes cited in the vendor testimonial are delivery of a top new hire and improved time-to-interview, these outcomes are reported by the vendor.
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Recruiting, Applicant Tracking System | HCM |
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2015 | 2015 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Visa | Legacy | Visa Resolve Online | Dispute Management | ERP Services and Operations | n/a | 2022 | 2022 |
In 2022, JustAnswer, LLC. implemented Visa Resolve Online as part of a Dispute Management initiative that incorporated Verifi’s Order Insight, Rapid Dispute Resolution and CDRN. The deployment targeted customer payments and dispute workflows to reduce dispute-to-sales ratios and improve customer retention.
Verifi’s Order Insight was configured to deliver enriched order-level transaction data alongside Rapid Dispute Resolution, enabling automated evidence assembly and rapid response to issuer inquiries. CDRN provided real-time dispute routing and communication channels, supporting case documentation and representment workflows consistent with dispute management best practices.
Technically the implementation integrated Verifi services with Visa Resolve Online using Visa’s issuer dispute channel to transmit transaction and evidence payloads, creating an end-to-end dispute lifecycle flow between order data capture, case creation, and issuer response. Operational coverage emphasized United States card transactions and aligned payments, risk, and customer support teams to the new evidence and routing processes.
Governance was adjusted to centralize dispute handling and automate evidence submission through the Verifi and Visa Resolve Online pipeline, reducing manual touchpoints and standardizing representment procedures. As reported, JustAnswer achieved an approximate 55% decline in disputes and maintained a chargeback-to-sales ratio below 0.9% in the United States.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2012 | 2012 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Partner Relationship Management | CRM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Application Performance Management | ITSM |
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2023 | 2023 |
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IT Service Management | ITSM |
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2019 | 2019 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2012 | 2012 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at JustAnswer, LLC.
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by JustAnswer, LLC. Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD JustAnswer, LLC. Technographics
JustAnswer, LLC. is a Professional Services organization based in United States,
with around 500 employees and annual revenues of $60.0 million.
JustAnswer, LLC. operates a diverse technology stack with applications such as
Sage Intacct, HireEazy and Visa Resolve Online,
covering areas like ERP Financial, Recruiting and Dispute Management.
JustAnswer, LLC. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sage, HireEazy and Visa.
JustAnswer, LLC. recently adopted applications including
HireEazy in 2023, Bigeye in 2023 and Visa Resolve Online in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of JustAnswer, LLC.’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates JustAnswer, LLC.’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete JustAnswer, LLC. technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.