Justgiving
30 Eastbourne Terrace,
London, W2 6LA,
United Kingdom
London, W2 6LA,
United Kingdom
44 20 7601-7100
Professional Services
Justgiving Technographics
Justgiving Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Justgiving and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Justgiving employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Justgiving has purchased the following applications: Stripe Payments for Payment Processing in 2021, Sift Science Digital Trust Platform for ML and Data Science Platforms in 2017, Zendesk Chat for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Justgiving is running and its propensity to invest more and deepen its relationship with Stripe , Sift Science , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Justgiving revenues, which have grown to $28.8 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Justgiving intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Justgiving Tech Stack and Enterprise Applications
Justgiving ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Stripe | Legacy | Stripe Payments | Payment Processing | ERP | n/a | 2021 | 2021 |
In 2021, Justgiving implemented Stripe Payments to provide Payment Processing on its public website. The deployment integrates Stripe Payments into the donation checkout and fundraising payment flows on the site, aligning the company Application Stripe Payments with online donation capture and authorization.
Configuration focused on web checkout capabilities within Stripe Payments, including card processing and payment method tokenization to minimize on-site card data handling, consistent with Payment Processing functional patterns. The implementation leverages Stripe Payments web integration patterns and embedded payment collection elements to capture and authorize donor payments securely through the site.
Operational coverage is centered on the website donation flow and the teams that manage payments and fundraising operations, with finance and customer support consuming transaction records for reconciliation and donor inquiries. Governance emphasized web checkout configuration and payment operations processes to standardize how online donations are processed via Stripe Payments.
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Justgiving AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sift Science | Legacy | Sift Science Digital Trust Platform | ML and Data Science Platforms | AI Development | n/a | 2017 | 2017 |
In 2017, Justgiving implemented Sift Science Digital Trust Platform on their website, deploying Sift Science Digital Trust Platform as a site level instrumentation and decisioning layer. The implementation is categorized under ML and Data Science Platforms and operates against customer facing donation and account flows to capture event level telemetry and behavioral signals. The deployment focus is web based integration, using client side instrumentation and server side API calls to feed the platform with transaction and session data.
The platform deployment leverages category aligned capabilities such as real time risk scoring, behavioral analytics, automated policy decisioning and model driven signal enrichment. Integration points are concentrated on the public website checkout and user account workflows to inform payments, fraud prevention and trust controls, with governance expected to centralize detection rules and alerting within the product and operations owner teams. The narrative emphasizes system architecture and operational scope rather than quantified outcomes.
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Justgiving AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Justgiving deployed Zendesk Chat on its public website to handle real-time donor and supporter interactions. The deployment uses Zendesk Chat capabilities aligned with the Chatbots and Conversational AI category, including an embeddable web chat widget, automated triggers and routing, canned responses for donation and account questions, session transcripts, and basic visitor context for agents.
Implementation is scoped to customer-facing pages on justgiving.com and is operated by the organization’s small central support team, reflecting the company size of 10 employees. Operational configuration emphasizes web-based agent routing and chat workflows tied to supporter inquiries, with agent workspaces and transcript logging used to maintain continuity across shifts, and governance and configuration managed through the Zendesk Chat admin interface.
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Justgiving Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Survey and Questionnaire | Collaboration |
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2010 | 2010 |
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Justgiving Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2021 | 2021 |
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Justgiving CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2022 | 2022 |
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Customer Support | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2020 | 2020 |
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Justgiving ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2021 | 2021 |
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Justgiving PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Project Portfolio Management | PPM |
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2021 | 2021 |
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Justgiving PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2015 | 2015 |
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Transactional Email | PaaS |
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2021 | 2021 |
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Justgiving IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Cloud Storage | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Justgiving CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Data Loss Prevention | CyberSecurity |
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2014 | 2014 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Justgiving
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Justgiving Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Justgiving IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Justgiving digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Justgiving Technographics
Justgiving is a Professional Services organization based in United Kingdom,
with around 10 employees and annual revenues of $28.8 million.
Justgiving operates a diverse technology stack with applications such as
Stripe Payments, Sift Science Digital Trust Platform and Zendesk Chat,
covering areas like Payment Processing, ML and Data Science Platforms and Chatbots and Conversational AI.
Justgiving has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Stripe, Sift Science and Zendesk.
Justgiving recently adopted applications including
Slack Connect in 2022, FullStory in 2022 and comScore Activation in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Justgiving’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Justgiving’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Justgiving technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.