Santa Ana, 92705, CA,
United States
JWC Environmental Technographics
JWC Environmental Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by JWC Environmental and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 JWC Environmental employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that JWC Environmental has purchased the following applications: Rocket.chat for Chatbots and Conversational AI in 2022, Algolia Search for Application, Web and Enterprise Search in 2022, Automattic Jetpack CRM for CRM in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems JWC Environmental is running and its propensity to invest more and deepen its relationship with Rocket.chat , Algolia , Automattic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing JWC Environmental revenues, which have grown to $45.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for JWC Environmental intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
JWC Environmental Tech Stack and Enterprise Applications
JWC Environmental AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rocket.chat | Legacy | Rocket.chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, JWC Environmental implemented Rocket.chat on its public website to provide Chatbots and Conversational AI capabilities for customer engagement and real time web communication. Rocket.chat is used as the primary conversational interface to capture inbound customer inquiries and surface chat interactions to internal teams for follow up.
The deployment centers on an embedded web chat widget and the Rocket.chat application and admin console, configured with channels, direct messaging, message history, canned responses, file sharing, and role based user management. Configuration and governance focus on channel workflows and chat moderation, with administrative workflows for message triage and escalation, and the implementation is oriented to support customer service and field communications through the website.
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JWC Environmental Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Algolia | Legacy | Algolia Search | Application, Web and Enterprise Search | Content Management | n/a | 2022 | 2022 |
In 2022, JWC Environmental implemented Algolia Search on their public website. The deployment positions Algolia Search as the site search engine and is classified under Application, Web and Enterprise Search. The architecture uses a vendor hosted search model, with the jwce.com front end routing user queries to Algolia Search APIs and indexes maintained in the Algolia service, allowing search indexing and retrieval to be centralized offsite. Search UI components are delivered within the site to provide integrated discovery for public content.
Implementation scope covers the jwce.com domain for customer facing content discovery and product or service information access. The configuration reflects standard Application, Web and Enterprise Search capabilities, including content indexing, relevance tuning, and client side autocomplete and instant results patterns commonly used to improve findability. Governance and rollout are website focused, aligning search configuration with site content structure and editorial update processes. This narrative links JWC Environmental, Algolia Search, Application, Web and Enterprise Search and the business function of public website search and content discovery.
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JWC Environmental CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | Automattic Jetpack CRM | CRM | CRM | n/a | 2016 | 2016 |
In 2016, JWC Environmental implemented Automattic Jetpack CRM. The Automattic Jetpack CRM is deployed as the company CRM on their corporate website, centralizing contact and lead data to support sales and client management functions.
The implementation is site-integrated, using Automattic Jetpack CRM to capture web leads and build contact and company records. Core capabilities implemented include contact capture forms embedded on the site, contact and activity timelines, tagging and segmentation, and pipeline management typical of CRM systems.
Operationally the deployment covers customer-facing teams including sales, account management and field operations, with administrative controls managed through site administration to govern user roles and access. The relationship is JWC Environmental Automattic Jetpack CRM CRM supporting sales and client management workflows on the corporate website.
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Customer Engagement | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2021 | 2021 |
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JWC Environmental PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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JWC Environmental IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at JWC Environmental
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by JWC Environmental Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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