AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Kalunga Data, Technology Stack, and Enterprise Applications
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Senior Sistemas Legacy Senior Sistemas X Platform Business Process Management ERP Services and Operations n/a 2023 2023
In 2023 Kalunga deployed Senior Sistemas X Platform to extend electronic signature capabilities as part of its Business Process Management implementation. The initiative targeted HR obligations across Kalunga's retail operations, supporting signature workflows used for private instruments, declarations, notifications, business proposals and purchase approvals across its network of 230 stores and a reported five thousand employees. The deployment leveraged the Senior Sistemas X Platform batch subscription model with parameterization and batch envelopes to accelerate high volume signing scenarios. Senior Sistemas X Platform was configured to support customizable signature flows, multiple signers per envelope, embedded instructions and previews, mandatory question enforcement across several documents, and automated email delivery of signed document copies. Integration work centered on full integration with the Senior X platform as described by the vendor, enabling end to end orchestration of signatory workflows from within the Business Process Management environment. Operational execution replaced a manual envelope-by-envelope process, where Kalunga previously sent more than 1,500 documents individually, with a batched process that completes obligations in minutes instead of days. Governance and workflow controls were implemented to program mandatory actions and layered validation rules that do not block process flows, allowing continuity of business processes while enforcing required approvals and inputs. The change emphasized process orchestration and time optimization, with Kalunga citing optimization of time as the primary benefit following the rollout of the Senior Sistemas X Platform electronic signature enhancements.
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Hi Platform Legacy Hi Platform Chat Chatbots and Conversational AI AI-Powered Application n/a 2021 2021
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
BraZip Tecnologia Legacy BraZip mySuite Collaboration Collaboration n/a 2015 2015
In 2015, Kalunga implemented BraZip mySuite, a Collaboration application, to improve customer communication across its retail network. The chain had previously used other software for customer service, and the project focused on consolidating consumer-facing communication channels and standardizing online customer interactions. BraZip mySuite was deployed to provide an Online Service tool for customer service workflows, embedding collaboration capabilities oriented to consumer inquiries and operational handling. The implementation affected customer service and operations teams, eliminated rework in the operation which produced a stated cost reduction, and customers praised the new Online Service tool according to company sources.
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2016 2016
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2020 2020
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2020 2020
Apps Development PaaS 2022 2022
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2020 2020
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Web Gateways (SWG) CyberSecurity 2011 2011
IT Decision Makers and Key Stakeholders at Kalunga
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Kalunga Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Kalunga Technographics

Kalunga is a Retail organization based in Brazil, with around 3000 employees and annual revenues of $730.0 million.

Kalunga operates a diverse technology stack with applications such as Senior Sistemas X Platform, Hi Platform Chat and BraZip mySuite, covering areas like Business Process Management, Chatbots and Conversational AI and Collaboration.

Kalunga has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Senior Sistemas, Hi Platform and BraZip Tecnologia.

Kalunga recently adopted applications including Senior Sistemas X Platform in 2023, Bubble Platform in 2022 and Hi Platform Chat in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Kalunga’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Kalunga’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Kalunga technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.