Kathmandu New Zealand
223 Tuam Street, Christchurch Central City,
Christchurch, 8011,
New Zealand
Christchurch, 8011,
New Zealand
64 3 968 6110
Retail
Kathmandu New Zealand Technographics
Kathmandu New Zealand Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Kathmandu New Zealand and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Kathmandu New Zealand employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Kathmandu New Zealand has purchased the following applications: Pronto XI Accounts Receivable for AR Automation in 2007, RedSeed LMS for Learning and Development in 2018, Freshdesk Messaging (Formerly Freshchat) for Chatbots and Conversational AI in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Kathmandu New Zealand is running and its propensity to invest more and deepen its relationship with Pronto Software , Microsoft , National Australia Bank or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Kathmandu New Zealand revenues, which have grown to $45.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Kathmandu New Zealand intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Kathmandu New Zealand Tech Stack and Enterprise Applications
Kathmandu New Zealand ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Pronto Software | Legacy | Pronto XI Accounts Receivable | AR Automation | ERP | n/a | 2007 | 2007 |
In 2007, Kathmandu New Zealand implemented Pronto XI Accounts Receivable as part of a broader Pronto XI deployment. The project leveraged hosted Pronto services to support rapid retail expansion across Australia and New Zealand, aligning finance infrastructure to a centralized hosted architecture.
Implementation scope included accounts receivable capabilities within the AR Automation category alongside point of sale, promotion management, inventory control and back office modules. Pronto XI Accounts Receivable was configured to support retail finance workflows, receivables ledger processing and transactional reconciliation consistent with retail accounting practices.
The deployment integrated Pronto XI financial modules with POS, promotion and inventory systems to maintain consistent transaction and revenue data across channels, supporting retail finance and operations teams across the ANZ region. The hosted deployment centralized financial data and reduced the operational footprint required for on-premises maintenance.
Governance focused on centralized finance ownership and operational process alignment during rollout, with adoption timed to accommodate the companys store expansion. The hosted Pronto services were cited as improving scalability and lowering hosting and maintenance costs for Kathmandu New Zealands retail finance and operations teams.
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ERP Financial | ERP |
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2015 | 2016 |
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Expense Management | ERP |
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2015 | 2015 |
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Payment Processing | ERP |
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2017 | 2017 |
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Kathmandu New Zealand HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| RedSeed | Legacy | RedSeed LMS | Learning and Development | HCM | n/a | 2018 | 2018 |
In 2018, Kathmandu New Zealand implemented RedSeed LMS to centralize Learning and Development across its ANZ and UK operations. The RedSeed LMS deployment was positioned to support HR and L&D workflows for a retail organization with roughly 500 employees and multi-regional staffing needs.
The implementation included migration of more than 2,000 users and over 100 courses, completed in under six weeks, with configuration of automated onboarding workflows and enrollment rules. Functional capabilities provisioned included course catalog management, user provisioning, role-based enrollment logic, and payroll-triggered enrollment automation tied to HR onboarding processes.
Integrations explicitly included a payroll integration to automate onboarding and enrollment, and operational scope covered HR and L&D teams across Australia, New Zealand and the United Kingdom. The rollout followed a condensed migration and governance plan completed in under six weeks, and the case study reports streamlined onboarding, reduced system errors and measurable time and cost savings for the HR and L&D function.
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Kathmandu New Zealand AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | Freshdesk Messaging (Formerly Freshchat) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, Kathmandu New Zealand implemented Freshdesk Messaging (Formerly Freshchat) as a Chatbots and Conversational AI solution on its website to support online customer engagement. The deployment of Freshdesk Messaging (Formerly Freshchat) serves Kathmandu New Zealand’s e-commerce customer service and digital storefront interactions for its New Zealand customer base.
The implementation centers on the website messaging widget and conversational workflows, leveraging Freshdesk Messaging capabilities typical of Chatbots and Conversational AI such as automated bot routing, live agent handover, canned responses, and a unified conversation inbox to streamline support operations. Configuration work emphasized chat workflow authoring, session tracking, and agent-facing message routing to provide consistent conversational handling across web sessions.
Operational scope covered customer service and digital commerce teams supporting online shoppers through the Kathmandu New Zealand website, with conversational routing and inbox management embedded into support operations. Governance included centralized inbox ownership and conversational workflow versioning to align web messaging with existing service processes and agent responsibilities.
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Kathmandu New Zealand Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2020 | 2020 |
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Kathmandu New Zealand eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Personalization and Product Recommendations | eCommerce |
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2015 | 2015 |
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Kathmandu New Zealand CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics, Data Management Platform | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Kathmandu New Zealand IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Kathmandu New Zealand CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at Kathmandu New Zealand
| First Name | Last Name | Title | Function | Department | Phone | |
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CIO | CXO | Finance | |
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Executive Assistant To CEO and Group CFO | Manager | Finance | |
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Sourcing Manager | Manager | Procurement | |
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Finance Manager | Manager | Finance | |
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Group Chief Financial Officer | CXO | Finance | |
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Group Finance Manager | Manager | Finance | |
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Group IT Portfolio Manager | Manager | IT | |
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Apps Being Evaluated by Kathmandu New Zealand Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Kathmandu New Zealand IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Kathmandu New Zealand digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Kathmandu New Zealand Technographics
Kathmandu New Zealand is a Retail organization based in New Zealand,
with around 500 employees and annual revenues of $45.0 million.
Kathmandu New Zealand operates a diverse technology stack with applications such as
Pronto XI Accounts Receivable, RedSeed LMS and Freshdesk Messaging (Formerly Freshchat),
covering areas like AR Automation, Learning and Development and Chatbots and Conversational AI.
Kathmandu New Zealand has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Pronto Software, RedSeed and Freshworks.
Kathmandu New Zealand recently adopted applications including
Freshdesk Messaging (Formerly Freshchat) in 2022, Salesforce Marketing Cloud in 2022 and Google Cloud Platform (GCP) in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Kathmandu New Zealand’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Kathmandu New Zealand’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Kathmandu New Zealand technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.