
Austin, 78701, TX,
United States
Kayako USA Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Kayako USA and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 70 Kayako USA employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Kayako USA has purchased the following applications: IgniteTech Infer for Account Based Marketing in 2018, DigitalOcean Droplets for Application Hosting and Computing Services in 2014, Zoom for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Kayako USA is running and its propensity to invest more and deepen its relationship with IgniteTech , DigitalOcean , Amazon Web Services (AWS) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Kayako USA revenues, which have grown to $7.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Kayako USA intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
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CRM
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
IgniteTech | Legacy | IgniteTech Infer | Account Based Marketing | CRM | n/a | 2018 | 2018 |
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Call Tracking and Recording | CRM |
|
2020 | 2020 |
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Customer Data Platform | CRM |
|
2015 | 2015 |
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Customer Experience | CRM |
|
2020 | 2020 |
|
|
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Customer Support | CRM |
|
2011 | 2011 |
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Customer Support | CRM |
|
2019 | 2019 |
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|
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Marketing Automation | CRM |
|
2018 | 2018 |
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Marketing Automation | CRM |
|
2020 | 2020 |
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Partner Relationship Management | CRM |
|
2019 | 2019 |
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Sales Automation | CRM |
|
2019 | 2019 |
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|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
IaaS
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
DigitalOcean | Legacy | DigitalOcean Droplets | Application Hosting and Computing Services | IaaS | n/a | 2014 | 2014 |
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|
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Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
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Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
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Content Delivery Network | IaaS |
|
2018 | 2018 |
|
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Content Delivery Network | IaaS |
|
2020 | 2020 |
Collaboration
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
|
|
|
Collaboration | Collaboration |
|
2012 | 2012 |
AI-Powered Application
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Chatbots and Conversational AI | AI-Powered Application |
|
2021 | 2021 |
ITSM
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Incident Management | ITSM |
|
2018 | 2018 |
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IT Service Management | ITSM |
|
2018 | 2018 |
|
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Remote Monitoring and Management | ITSM |
|
2020 | 2020 |
ERP Financial Management
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Subscription and Recurring Billing | ERP Financial Management |
|
2020 | 2020 |
PaaS
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Transactional Email | PaaS |
|
2012 | 2012 |
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Transactional Email | PaaS |
|
2014 | 2014 |
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Transactional Email | PaaS |
|
2015 | 2015 |
First Name | Last Name | Title | Function | Department | Phone |
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Date | Company | Status | Vendor | Product | Category | Market |
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No data found |