Keretapi Tanah Melayu
5, Jalan Sultan Hishamuddin,
Kuala Lumpur, 50000,
Malaysia
Kuala Lumpur, 50000,
Malaysia
60 3-2263 1111
Transportation
Keretapi Tanah Melayu Technographics
Keretapi Tanah Melayu Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Keretapi Tanah Melayu and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Keretapi Tanah Melayu employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Keretapi Tanah Melayu has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2014, Trapeze Workforce Management for Workforce Management in 2024, Microsoft 365 for Collaboration in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Keretapi Tanah Melayu is running and its propensity to invest more and deepen its relationship with Oracle , Trapeze Group , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Keretapi Tanah Melayu revenues, which have grown to $35.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Keretapi Tanah Melayu intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Keretapi Tanah Melayu Tech Stack and Enterprise Applications
Keretapi Tanah Melayu ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Oracle E-Business Suite | Oracle Cloud ERP | ERP Financial | ERP | n/a | 2014 | 2015 |
In 2014 Keretapi Tanah Melayu began a GST-focused implementation of Oracle Cloud ERP in the ERP Financial category. The engagement ran from September 2014 to April 2015 and concentrated on embedding Goods and Services Tax capabilities into Oracle Financial modules to meet new statutory requirements.
The implementation centered on Oracle Financial functionality including General Ledger, Accounts Payable and Accounts Receivable, with explicit configuration of GST tax codes, tax calculation routines, invoice tax tagging and statutory reporting templates. Automation work addressed tax posting rules and transaction validation consistent with ERP Financial workflow patterns, and the technical consultant role supported custom configuration and scripting for tax processing.
Financial data and transactional flows were migrated from Oracle E-Business Suite into Oracle Cloud ERP, maintaining chart of accounts mappings and historical ledger continuity. Integrations were implemented to ensure invoices and upstream billing transactions carried tax attributes into the financial system and into statutory reporting channels, and CMG Online Sdn Bhd is documented as an associated implementation partner. The operational scope targeted finance, tax, accounts payable and accounts receivable teams within the organization in Malaysia.
Governance emphasis included establishing tax control points, role based access for tax configuration changes and cutover planning to manage the GST go live. The Sep 2014 to Apr 2015 timeline framed build, integration testing and production cutover activities, with technical consultant responsibilities focused on configuration, integration testing and deployment support. The work explicitly integrated GST compliance workflows into Oracle Cloud ERP and aligned finance operating procedures to the ERP Financial application.
|
Keretapi Tanah Melayu HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Trapeze Group | Legacy | Trapeze Workforce Management | Workforce Management | HCM | n/a | 2024 | 2024 |
In 2024, Keretapi Tanah Melayu implemented Trapeze Workforce Management to digitise rail crew scheduling, rostering and crew communications across its Malaysian operations. The deployment positioned Trapeze Workforce Management as the central Workforce Management application for crew planning, operational rostering and field crew communications supporting both passenger and freight services in Malaysia.
Configuration emphasis aligned with common Workforce Management capabilities, inferred from the vendor case study to include rostering, scheduling and a mobile crew application. Functional workflows implemented included timetable-aware schedule generation, rule-based roster creation and coverage logic, automated crew notifications and in-field schedule acknowledgement and updates through the mobile crew app.
Operational scope covered KTMB operations control, crew management and mobile operations teams across its Malaysian network, with governance centered on a coordinated scheduling unit to enforce roster rules and approvals and to manage change communications. The implementation delivered faster scheduling and reported productivity gains according to the case study, with the new system serving as the authoritative scheduling source for crew allocation and real-time crew communications.
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Keretapi Tanah Melayu Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2022 | 2022 |
In 2022, Keretapi Tanah Melayu deployed Microsoft 365 as its primary Collaboration platform. The deployment is documented on the company website and is positioned to support the organisation’s workforce of roughly 300 employees in Malaysia under the Microsoft vendor relationship. The implementation aligns with a corporate-focused rollout rather than a public-facing product change on the website.
The Microsoft 365 implementation incorporates standard Collaboration capabilities, including Exchange Online email and calendaring, Microsoft Teams for chat and meetings, SharePoint Online for intranet and document management, OneDrive for user file sync and storage, and the Office desktop and web applications for productivity. These functional modules reflect typical Collaboration workflows such as team collaboration, document versioning, internal communications, and scheduled meetings. Microsoft 365 is used as the central platform for these capabilities.
Operational governance is arranged around centralized tenant administration and the native policy and compliance controls available within Microsoft 365, supporting corporate, operational, and administrative business functions across the Malaysian organisation. Configuration emphasis appears on access control, content management, and collaboration governance to standardize communications and document handling. The narrative describes Keretapi Tanah Melayu Microsoft 365 Collaboration support for core corporate collaboration and productivity functions.
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Keretapi Tanah Melayu ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2024 | 2024 |
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Keretapi Tanah Melayu IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
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Content Delivery Network | IaaS |
|
2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Keretapi Tanah Melayu
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Keretapi Tanah Melayu Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Keretapi Tanah Melayu IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Keretapi Tanah Melayu digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Keretapi Tanah Melayu Technographics
Keretapi Tanah Melayu is a Transportation organization based in Malaysia,
with around 300 employees and annual revenues of $35.0 million.
Keretapi Tanah Melayu operates a diverse technology stack with applications such as
Oracle Cloud ERP, Trapeze Workforce Management and Microsoft 365,
covering areas like ERP Financial, Workforce Management and Collaboration.
Keretapi Tanah Melayu has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Trapeze Group and Microsoft.
Keretapi Tanah Melayu recently adopted applications including
Trapeze Workforce Management in 2024, Freshservice in 2024 and Microsoft 365 in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Keretapi Tanah Melayu’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Keretapi Tanah Melayu’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Keretapi Tanah Melayu technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.