Kerzner International
The Offices Building 2, 9th Floor World Trade Centre,
Dubai, x,
United Arab Emirates
Dubai, x,
United Arab Emirates
971 4 524 4000
Leisure and Hospitality
Kerzner International Technographics
Kerzner International Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Kerzner International and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10000 Kerzner International employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Kerzner International has purchased the following applications: Epicor iScala for ERP Financial in 2017, Ramco HCM for Core HR in 2015, Oracle OPERA Property 5 Management for Hotel Property Management in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Kerzner International is running and its propensity to invest more and deepen its relationship with Epicor , Ramco Systems , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Kerzner International revenues, which have grown to $2.50 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Kerzner International intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Kerzner International Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epicor | Legacy | Epicor iScala | ERP Financial | ERP Financial Management | n/a | 2017 | 2017 |
In 2017, Kerzner International implemented Epicor iScala as its ERP Financial platform. The deployment targeted corporate finance and accounting operations within Kerzner International in the United Arab Emirates and supported transactional financial processing for hospitality operations.
Epicor iScala was configured with core financial modules including general ledger, accounts payable, accounts receivable, fixed assets, multi currency ledger and financial reporting, aligned to hospitality revenue flows and intercompany accounting. Configuration emphasized chart of accounts standardization, automated journal processing and period close orchestration using Epicor iScala capabilities.
The Epicor iScala implementation integrated with Smartsheet for project and close task coordination, with DocuSign and BOX to manage signed contracts and supporting document storage, and with Ramco to exchange workforce and payroll data. These integrations created a connected record chain between contract documentation, operational project tracking and core financial transactions.
Governance for the ERP Financial deployment established centralized financial controls, approval workflows and role based access within Epicor iScala, with Smartsheet used to track rollout tasks and change control. Operational ownership resided with corporate finance while the system serviced accounting and treasury functions across the organization.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ramco Systems | Legacy | Ramco HCM | Core HR | HCM | n/a | 2015 | 2015 |
In 2015, Kerzner International Holdings Limited implemented Ramco HCM on Cloud, adopting Ramco HCM as its Core HR solution. The program selected cloud-based HR and Talent Management Software with Analytics to centralize employee master data and talent workflows across the enterprise.
The implementation encompassed core HR modules, talent management capabilities and embedded analytics, configured to support employee lifecycle processes such as onboarding, performance management and succession planning. Ramco HCM was provisioned to provide role based access, workforce administration and reporting capabilities aligned with Core HR operational terminology.
Deployment scope covered nine countries and more than 10,000 employees, positioning Ramco HCM on Cloud as the primary HR system for Kerzner International across its international resorts and hospitality operations. Governance was structured to consolidate HR data and analytics for global HR leadership and regional HR teams, while the cloud deployment model supported multi country coverage and centralized administration.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle OPERA Property 5 Management | Hotel Property Management | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015 Kerzner International implemented Oracle OPERA Property 5 Management as its Hotel Property Management platform. The initiative was executed under the companys Global hospitality IT Application Systems organization and targeted property operations across Kerzner's global portfolio.
Oracle OPERA Property 5 Management was configured to support core property workflows typical of the Hotel Property Management category, including front office operations, reservations processing, rate and room inventory controls, housekeeping coordination, and night audit functions. Configuration work included property profile setup, rate plan and distribution controls, and operational parameterization to align with enterprise reservation and revenue practices.
The deployment incorporated explicit integrations with the Global Central Reservations System and Salesforce for CRM driven bookings, and connections into the IT Service Management System to route support ticketing and operational incidents. Governance was formalized by the IT Applications team, which owned vendor management, project management for development and enhancement work, and the creation and enforcement of SOPs, user guides, and change procedures for the Global Central Reservations System, Salesforce, Oracle OPERA Property 5 Management and the IT Service Management System.
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Reservation and Booking Management | ERP Services and Operations |
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2025 | 2025 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Chatbots and Conversational AI | AI-Powered Application |
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2019 | 2019 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Management | Content Management |
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2017 | 2017 |
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Digital Signing | Content Management |
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2017 | 2017 |
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Web Content Management | Content Management |
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2015 | 2016 |
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Web Content Management | Content Management |
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2014 | 2014 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Sales Automation, CRM, Sales Engagement | CRM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2014 | 2014 |
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Application Performance Management | ITSM |
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2019 | 2019 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2017 | 2017 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Kerzner International
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Kerzner International Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Kerzner International IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Kerzner International digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Kerzner International Technographics
Kerzner International is a Leisure and Hospitality organization based in United Arab Emirates,
with around 10000 employees and annual revenues of $2.50 billion.
Kerzner International operates a diverse technology stack with applications such as
Epicor iScala, Ramco HCM and Oracle OPERA Property 5 Management,
covering areas like ERP Financial, Core HR and Hotel Property Management.
Kerzner International has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Epicor, Ramco Systems and Oracle.
Kerzner International recently adopted applications including
Sabre SynXis Booking Engine in 2025, Google Workspace (Formerly Google G-Suite) in 2020 and Salesforce Sales Cloud in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Kerzner International’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Kerzner International’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Kerzner International technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.