AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Keyhole Software Tech Stack and Enterprise Applications

AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
HubSpot Legacy Hubspot Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2020 2020
In 2020, Keyhole Software deployed Hubspot Live Chat on its website. The implementation uses Hubspot Live Chat to provide an embedded conversational entry point consistent with Chatbots and Conversational AI capabilities, capturing visitor context and initiating live interactions for inbound inquiry handling. The deployment architecture centers on an on-site chat widget connected to HubSpot Conversations and the company contact records, enabling transcript capture, contact enrichment, and persistent conversation history within HubSpot. Functional configuration included real-time chat routing to customer-facing teams, prebuilt canned responses and snippets, and lead capture forms to populate contact properties. Governance was established inside the HubSpot environment to assign ownership for incoming conversations and to standardize triage workflows and response responsibilities across sales and client engagement functions.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2013 2013
In 2013, Keyhole Software adopted Google Workspace (Formerly Google G-Suite) as its Collaboration platform. The deployment provisioned core Google Workspace services including Gmail, Calendar, Google Drive, Docs, Sheets, Slides, Google Chat, and Google Meet, configured to support a 120-person professional services firm. The implementation used Google Workspace's cloud-hosted, multi-tenant architecture with centralized administration through the Google Admin Console for user provisioning, domain management, and device policy enforcement. Functional modules emphasized synchronous document co-editing, shared drives for project artifacts, calendar-based resource scheduling, and virtual meeting capabilities to support client delivery and internal collaboration. Role-based access controls and standard data retention settings were configured consistent with Collaboration category practices. Operational scope covered company-wide use across delivery, consulting, and corporate functions, with staged onboarding of user accounts and configuration of baseline security and access policies. Governance relied on centralized admin roles and organizational units to segment policies and manage account lifecycle workflows, following typical Collaboration rollout patterns for a small to mid-size professional services organization.
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
HubSpot Legacy Hubspot Marketing Automation Marketing Automation CRM n/a 2021 2021
In 2021, Keyhole Software deployed Hubspot Marketing Automation in a Marketing Automation implementation on their website. The deployment used the Hubspot Marketing Automation SaaS platform embedded into website pages to instrument tracking, capture leads with forms, and centralize campaign execution. Configuration focused on core Marketing Automation capabilities, including email marketing, landing pages and forms, workflows for nurture sequences, contact segmentation, and campaign analytics. Hubspot Marketing Automation was used to consolidate inbound marketing execution and to create standardized lead capture and nurture processes for the marketing organization. Operational scope centered on the marketing team within Keyhole Software in the United States and integrated the website as the primary lead source. Governance included configuration of contact lifecycle stages, workflow-based lead routing and campaign naming conventions to support coordinated campaign orchestration and handoff to sales.
Marketing Automation CRM 2017 2017
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2019 2019
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2009 2009
Content Delivery Network IaaS 2021 2021

IT Decision Makers and Key Stakeholders at Keyhole Software

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Keyhole Software Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Keyhole Software IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Keyhole Software digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Keyhole Software Technographics
Keyhole Software is a Professional Services organization based in United States, with around 120 employees and annual revenues of $13.0 million.
Keyhole Software operates a diverse technology stack with applications such as Hubspot Live Chat, Google Workspace (Formerly Google G-Suite) and Hubspot Marketing Automation, covering areas like Chatbots and Conversational AI, Collaboration and Marketing Automation.
Keyhole Software has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as HubSpot and Google.
Keyhole Software recently adopted applications including Hubspot Marketing Automation in 2021, Cloudflare CDN in 2021 and Hubspot Live Chat in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Keyhole Software’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Keyhole Software’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Keyhole Software technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.