Khoros
7300 Ranch Rd 2222 bldg 3 ste 150,
Austin, 78730, TX,
United States
Austin, 78730, TX,
United States
1 512-201-4090
Professional Services
Khoros Technographics
Khoros Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Khoros and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 Khoros employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Khoros has purchased the following applications: Google Workspace (Formerly Google G-Suite) for Collaboration in 2019, Swiftype for Application, Web and Enterprise Search in 2019, 6sense Account Engagement Platform for Account Based Marketing in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Khoros is running and its propensity to invest more and deepen its relationship with Google , Swiftype , Pixel & Tonic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Khoros revenues, which have grown to $411.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Khoros intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Khoros Tech Stack and Enterprise Applications
Khoros Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019 Khoros deployed Google Workspace (Formerly Google G-Suite) as its Collaboration platform. The Khoros public website references Google Workspace, signaling use of Google Workspace components for corporate collaboration and external touchpoints and reflecting a cloud-hosted SaaS adoption model.
Khoros configured Google Workspace capabilities including Gmail, Calendar, Google Drive, Docs, Sheets and Slides and manages administrative controls through the Google Workspace admin console. The implementation supports standard Collaboration workflows for email, calendaring, file storage and collaborative document editing, with account and domain management provisioned inside Google Workspace.
The deployment is cloud-native and aligned with corporate productivity for Khoros employees in the United States. Governance is handled via the Google Workspace administration layer for identity, access, organization units, group membership and policy controls. This implementation positions Khoros Google Workspace Collaboration as the core productivity layer supporting email, calendar and document workflows and as a referenced component on the company website.
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Khoros Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Swiftype | Legacy | Swiftype | Application, Web and Enterprise Search | Content Management | n/a | 2019 | 2019 |
In 2019, Khoros implemented Swiftype on its public website. Swiftype is deployed as an Application, Web and Enterprise Search solution to provide site search and content discovery across khoros.com, and the implementation uses Swiftype's indexing and query APIs integrated into the site front end.
Functional capabilities in the implementation include site content indexing, relevance tuning, search analytics, and client side search UI integration. Integration is realized through Swiftype's indexing pipelines and APIs connecting to the website content layer, with operational scope focused on the public website and supporting marketing, customer support, and documentation content discovery. Governance and runtime operations are managed through web operations for index management and search tuning using Swiftype.
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Web Content Management | Content Management |
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2019 | 2019 |
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Khoros CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| 6sense | Legacy | 6sense Account Engagement Platform | Account Based Marketing | CRM | n/a | 2019 | 2019 |
In 2019 Khoros implemented the 6sense Account Engagement Platform to support its Account Based Marketing initiatives, deploying the 6sense Account Engagement Platform on its public website for account-level digital engagement measurement. The implementation centered on site instrumentation to capture account identification and intent signals, aligning web behavior with ABM targeting and demand generation workflows.
Configuration emphasized account-level tracking, intent signal detection, and engagement scoring modules consistent with Account Based Marketing functionality, with tag-based deployment and consent-aware data collection on Khoros web properties. Operational ownership was placed with marketing and demand generation teams, driving changes to campaign orchestration and lead qualification workflows while feeding account engagement data into downstream marketing processes.
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Account Based Marketing | CRM |
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2022 | 2022 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2025 | 2025 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Khoros ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incident Management | ITSM |
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2019 | 2019 |
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IT Service Management | ITSM |
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2021 | 2021 |
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Khoros TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Khoros IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Database Management, Open-Source Database | IaaS |
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2022 | 2022 |
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Khoros CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Khoros
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Khoros Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Khoros IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Khoros digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Khoros Technographics
Khoros is a Professional Services organization based in United States,
with around 1500 employees and annual revenues of $411.0 million.
Khoros operates a diverse technology stack with applications such as
Google Workspace (Formerly Google G-Suite), Swiftype and 6sense Account Engagement Platform,
covering areas like Collaboration, Application, Web and Enterprise Search and Account Based Marketing.
Khoros has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Google, Swiftype and 6sense.
Khoros recently adopted applications including
Aurea Kayako in 2025, Bound Platform in 2022 and Microsoft Clarity in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Khoros’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Khoros’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Khoros technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.