King County Metro Transit
201 South Jackson St.,
Seattle, 98104, WA,
United States
Seattle, 98104, WA,
United States
1 206-553-3000
Government
King County Metro Transit Technographics
King County Metro Transit Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by King County Metro Transit and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2716 King County Metro Transit employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that King County Metro Transit has purchased the following applications: Cisco Webex Meetings for Audio Video and Web Conferencing in 2021, DocuSign eSignature for Digital Signing in 2021, Adobe Experience Cloud for Customer Experience in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems King County Metro Transit is running and its propensity to invest more and deepen its relationship with Cisco Systems , Microsoft , Momentive (formerly SurveyMonkey) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing King County Metro Transit revenues, which have grown to $867.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for King County Metro Transit intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
King County Metro Transit Tech Stack and Enterprise Applications
King County Metro Transit Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, King County Metro Transit deployed Cisco Webex Meetings. Cisco Webex Meetings is used as an Audio Video and Web Conferencing solution embedded on the King County website to provide web based meeting access for scheduled sessions and ad hoc conferencing.
The implementation leverages core Audio Video and Web Conferencing capabilities including real time video and audio, screen sharing, meeting recording, host controls, and browser based joining flows, with Cisco Webex Meetings configured for web embedding and public access paths. The deployment emphasizes browser compatibility and meeting moderation workflows consistent with public sector communications and internal collaboration needs.
Operational coverage centers on King County Metro Transit communications and stakeholder facing interactions surfaced through the county website, with governance oriented around access controls, meeting scheduling policies, and moderator role assignments. Cisco Webex Meetings is instrumented on the website to provide a single online venue for virtual meetings and public access to transit related sessions.
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Collaboration | Collaboration |
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2016 | 2016 |
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Survey and Questionnaire | Collaboration |
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2019 | 2019 |
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King County Metro Transit Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021, King County Metro Transit implemented DocuSign eSignature to provide Digital Signing capability on its public website. The deployment surfaces electronic signature workflows directly through web-accessible forms, positioning DocuSign eSignature as the channel for capturing attestations and approvals from external users and constituents.
The implementation centers on document template configuration, web-based signature flows, and embedded signing experiences typical of Digital Signing platforms. DocuSign eSignature was configured to manage template-driven agreements, sequential and parallel signing orders, and configurable authentication steps, supporting consistent document presentation and signature capture across web interactions.
Operational coverage is focused on public-facing processes on the King County Metro Transit website, enabling online execution of forms and agreements relevant to transportation services. Governance was structured around signature policy enforcement, audit trail retention, and role-based access to signing and document management functions, aligning eSignature controls with existing records and compliance practices.
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Web Content Management | Content Management |
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2020 | 2020 |
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King County Metro Transit CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Cloud | Customer Experience | CRM | n/a | 2021 | 2021 |
In 2021, King County Metro Transit implemented Adobe Experience Cloud for Customer Experience on its public website. The deployment established Adobe Experience Cloud as the agency's primary platform for web-based rider communications, digital content delivery, and experience management across King County transportation digital properties.
The implementation concentrated on content lifecycle management, web analytics, visitor segmentation and personalization, and digital asset control, reflecting core Customer Experience capabilities. Adobe Experience Cloud was configured to manage site content, orchestrate experience variations for different rider segments, and capture web telemetry to inform editorial and outreach workflows.
Operational scope remained focused on the King County transportation website and associated rider-facing pages, supporting communications, service alerts, schedules, and informational content across the agency's online presence. The deployment was positioned to integrate with the agency's web infrastructure and analytics pipelines while keeping execution centered on online experience and digital engagement functions.
Governance emphasized centralized content ownership, editorial approval workflows, and compliance with public sector requirements for accessibility and privacy, aligning digital experience operations with communications and IT teams. Rollout and ongoing management were organized to support cross-functional collaboration between communications, operations, and digital teams.
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Marketing Analytics | CRM |
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2011 | 2011 |
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King County Metro Transit PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Geographic Information System | PLM and Engineering |
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2019 | 2019 |
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King County Metro Transit TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Critical Event Management | TRM |
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2018 | 2018 |
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King County Metro Transit PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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King County Metro Transit IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2011 | 2011 |
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IT Decision Makers and Key Stakeholders at King County Metro Transit
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by King County Metro Transit Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from King County Metro Transit IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the King County Metro Transit digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD King County Metro Transit Technographics
King County Metro Transit is a Government organization based in United States,
with around 2716 employees and annual revenues of $867.0 million.
King County Metro Transit operates a diverse technology stack with applications such as
Cisco Webex Meetings, DocuSign eSignature and Adobe Experience Cloud,
covering areas like Audio Video and Web Conferencing, Digital Signing and Customer Experience.
King County Metro Transit has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Cisco Systems, DocuSign and Adobe Systems.
King County Metro Transit recently adopted applications including
Cisco Webex Meetings in 2021, DocuSign eSignature in 2021 and Adobe Experience Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of King County Metro Transit’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates King County Metro Transit’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete King County Metro Transit technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.