AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Kingston HealthCare Tech Stack and Enterprise Applications

Kingston HealthCare HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Infor Legacy Infor Global HR Core HR HCM n/a 2012 2013
In 2012, Kingston HealthCare implemented Infor Global HR to centralize Core HR for its clinical and corporate human resources and payroll operations. The implementation was paired with Infor Workforce Management to operationalize Time & Attendance and Staff Scheduling across Kingston’s fourteen rehabilitative and skilled nursing communities. The deployment emphasized Core HR capabilities including centralized employee master data, HR workflow configuration, and time collection integration to support nursing shift patterns and scheduling rules. Infor Global HR was configured to support payroll preparation tasks and HR record maintenance while Infor Workforce Management managed schedule generation and time capture for frontline clinical staff. Integrations include operational linkage between Infor Global HR and Infor Workforce Management (Workbrain), plus payroll support workflows that interface with ADP Payroll for processing and final payroll runs. The implementation scope covered HR administrators, nursing schedulers, department managers, and payroll processors across facility sites, with system data audits and report validation used to support operational reporting needs. Governance and operational support were structured around a Workforce Systems Support Specialist role responsible for tier 1 support, scheduling system configuration, end user training for nursing schedulers and department managers, payroll task support including timesheet review prior to payroll processing, and participation in system upgrades and testing. Documentation, training materials, and recurring data audits were incorporated into ongoing operational processes to maintain HRIS and workforce management integrity.
Payroll HCM 2012 2012
Payroll HCM 2012 2012
Talent Assessment HCM 2013 2013
Workforce Management HCM 2012 2013
Kingston HealthCare AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Rocket.chat Legacy Rocket.chat Chatbots and Conversational AI AI-Powered Application n/a 2018 2018
In 2018, Kingston HealthCare deployed Rocket.chat on its public website. The deployment uses Rocket.chat to provide Chatbots and Conversational AI capabilities for web-based patient and partner engagement, combining automated conversational flows with real-time messaging for visitors. Kingston HealthCare is a United States based healthcare organization with approximately 1500 employees, and the website-embedded implementation focuses the application on external communication channels. The implementation centers on an embedded web chat interface powered by Rocket.chat, configured for live chat sessions, bot-driven conversational flows, session persistence, and conversational state management consistent with Chatbots and Conversational AI patterns. Operational coverage is focused on the public website front-end, where Rocket.chat mediates initial triage and routes conversations for human follow up when required, and governance and workflow changes were oriented to support web channel triage and conversational handoff. The narrative restates Rocket.chat as the primary application for Chatbots and Conversational AI at Kingston HealthCare, emphasizing application, category, and web deployment architecture.
Kingston HealthCare Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cisco Systems Legacy Cisco Webex Meetings Audio Video and Web Conferencing Collaboration n/a 2017 2017
In 2017, Kingston HealthCare implemented Cisco Webex Meetings as its Audio Video and Web Conferencing solution, embedding Cisco Webex Meetings on the company website to provide external-facing meeting access and scheduling. The deployment reflects a web-integrated conferencing architecture where meeting join flows and public meeting links are surfaced directly from the corporate site, enabling browser-based participant admission and guest join without separate portal navigation. The implementation leverages standard Audio Video and Web Conferencing functional capabilities including real-time video and audio, screen sharing, meeting scheduling and calendar integration, participant controls and meeting recording. Configuration emphasis is on web client access and cross-device compatibility, which aligns with hospital and outpatient collaboration patterns that require quick external access for vendor, partner and patient-facing sessions. Operationally the Cisco Webex Meetings deployment supports both external-facing and internal collaboration workflows across administrative and clinical communication use cases, with IT governance centred on meeting access controls, user authentication and meeting policy configuration. Kingston HealthCare Cisco Webex Meetings Audio Video and Web Conferencing is positioned to centralize synchronous communications from the website entry point, simplifying orchestration of remote meetings while retaining enterprise conferencing features such as guest access management and session recording.
Kingston HealthCare Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application, Web and Enterprise Search Content Management 2020 2020
Web Content Management Content Management 2018 2018
Kingston HealthCare CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Call Tracking and Recording CRM 2018 2018
Kingston HealthCare IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2014 2014
Application Hosting and Computing Services IaaS 2020 2020
Application Hosting and Computing Services IaaS 2023 2023
Content Delivery Network IaaS 2018 2018
Content Delivery Network IaaS 2023 2023

IT Decision Makers and Key Stakeholders at Kingston HealthCare

First Name Last Name Title Function Department Email Phone
Human Resources Manager Manager HR
Home Office Director of Human Resources Director HR
HR Manager Manager HR
Director Of Finance and Accounting Director Finance

Apps Being Evaluated by Kingston HealthCare Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Kingston HealthCare IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Kingston HealthCare digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Kingston HealthCare Technographics
Kingston HealthCare is a Healthcare organization based in United States, with around 1500 employees and annual revenues of $200.0 million.
Kingston HealthCare operates a diverse technology stack with applications such as Infor Global HR, Rocket.chat and Cisco Webex Meetings, covering areas like Core HR, Chatbots and Conversational AI and Audio Video and Web Conferencing.
Kingston HealthCare has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Infor, Rocket.chat and Cisco Systems.
Kingston HealthCare recently adopted applications including Lumen Cloud (ex CenturyLink) in 2023, Lumen CDN in 2023 and Algolia Search in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Kingston HealthCare’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Kingston HealthCare’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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