Toledo, 43604, OH,
United States
Kingston HealthCare Technographics
Kingston HealthCare Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Kingston HealthCare and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 Kingston HealthCare employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Kingston HealthCare has purchased the following applications: Infor Global HR for Core HR in 2012, Rocket.chat for Chatbots and Conversational AI in 2018, Cisco Webex Meetings for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Kingston HealthCare is running and its propensity to invest more and deepen its relationship with Infor , ADP , Rocket.chat or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Kingston HealthCare revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Kingston HealthCare intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Kingston HealthCare Tech Stack and Enterprise Applications
Kingston HealthCare HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor Global HR | Core HR | HCM | n/a | 2012 | 2013 |
In 2012, Kingston HealthCare implemented Infor Global HR to centralize Core HR for its clinical and corporate human resources and payroll operations. The implementation was paired with Infor Workforce Management to operationalize Time & Attendance and Staff Scheduling across Kingston’s fourteen rehabilitative and skilled nursing communities.
The deployment emphasized Core HR capabilities including centralized employee master data, HR workflow configuration, and time collection integration to support nursing shift patterns and scheduling rules. Infor Global HR was configured to support payroll preparation tasks and HR record maintenance while Infor Workforce Management managed schedule generation and time capture for frontline clinical staff.
Integrations include operational linkage between Infor Global HR and Infor Workforce Management (Workbrain), plus payroll support workflows that interface with ADP Payroll for processing and final payroll runs. The implementation scope covered HR administrators, nursing schedulers, department managers, and payroll processors across facility sites, with system data audits and report validation used to support operational reporting needs.
Governance and operational support were structured around a Workforce Systems Support Specialist role responsible for tier 1 support, scheduling system configuration, end user training for nursing schedulers and department managers, payroll task support including timesheet review prior to payroll processing, and participation in system upgrades and testing. Documentation, training materials, and recurring data audits were incorporated into ongoing operational processes to maintain HRIS and workforce management integrity.
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Payroll | HCM |
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2012 | 2012 |
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Payroll | HCM |
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2012 | 2012 |
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Talent Assessment | HCM |
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2013 | 2013 |
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Workforce Management | HCM |
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2012 | 2013 |
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Kingston HealthCare AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rocket.chat | Legacy | Rocket.chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Kingston HealthCare deployed Rocket.chat on its public website. The deployment uses Rocket.chat to provide Chatbots and Conversational AI capabilities for web-based patient and partner engagement, combining automated conversational flows with real-time messaging for visitors. Kingston HealthCare is a United States based healthcare organization with approximately 1500 employees, and the website-embedded implementation focuses the application on external communication channels.
The implementation centers on an embedded web chat interface powered by Rocket.chat, configured for live chat sessions, bot-driven conversational flows, session persistence, and conversational state management consistent with Chatbots and Conversational AI patterns. Operational coverage is focused on the public website front-end, where Rocket.chat mediates initial triage and routes conversations for human follow up when required, and governance and workflow changes were oriented to support web channel triage and conversational handoff. The narrative restates Rocket.chat as the primary application for Chatbots and Conversational AI at Kingston HealthCare, emphasizing application, category, and web deployment architecture.
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Kingston HealthCare Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, Kingston HealthCare implemented Cisco Webex Meetings as its Audio Video and Web Conferencing solution, embedding Cisco Webex Meetings on the company website to provide external-facing meeting access and scheduling. The deployment reflects a web-integrated conferencing architecture where meeting join flows and public meeting links are surfaced directly from the corporate site, enabling browser-based participant admission and guest join without separate portal navigation.
The implementation leverages standard Audio Video and Web Conferencing functional capabilities including real-time video and audio, screen sharing, meeting scheduling and calendar integration, participant controls and meeting recording. Configuration emphasis is on web client access and cross-device compatibility, which aligns with hospital and outpatient collaboration patterns that require quick external access for vendor, partner and patient-facing sessions.
Operationally the Cisco Webex Meetings deployment supports both external-facing and internal collaboration workflows across administrative and clinical communication use cases, with IT governance centred on meeting access controls, user authentication and meeting policy configuration. Kingston HealthCare Cisco Webex Meetings Audio Video and Web Conferencing is positioned to centralize synchronous communications from the website entry point, simplifying orchestration of remote meetings while retaining enterprise conferencing features such as guest access management and session recording.
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Kingston HealthCare Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2020 | 2020 |
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Web Content Management | Content Management |
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2018 | 2018 |
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Kingston HealthCare CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Tracking and Recording | CRM |
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2018 | 2018 |
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Kingston HealthCare IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at Kingston HealthCare
Apps Being Evaluated by Kingston HealthCare Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||