Driffield, YO25 9DJ,
United Kingdom
Kingstown Associates Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Kingstown Associates and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 120 Kingstown Associates employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Kingstown Associates has purchased the following applications: Elucid for Retail Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Kingstown Associates is running and its propensity to invest more and deepen its relationship with Sanderson from Aptean or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Kingstown Associates revenues, which have grown to $23.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Kingstown Associates intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sanderson from Aptean | Legacy | Elucid | Retail Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Kingstown Associates implemented Elucid to strengthen its Retail Management capabilities across its United Kingdom operations. The deployment targeted customer-facing order fulfillment and reverse logistics workflows to improve service consistency and delivery flexibility.
Elucid was configured to integrate delivery scheduling and returns processing, centralizing delivery options management and automating returns intake and disposition workflows. Kingstown Associates Elucid Retail Management implementation supports customer service, logistics, and fulfillment functions, and by integrating the delivery and returns process the company expanded delivery options and reduced the time to process returns by at least 50 percent, improving overall customer service and experience.
Operational coverage comprised store operations and centralized customer service teams across the United Kingdom, with process standardization for returns handling and delivery option configuration. Governance and workflow changes emphasized consolidated ownership of returns and delivery workflows and standardized authorization and disposition steps to maintain the integrated processes.
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