Klesia
Klesia Technographics
Klesia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Klesia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2900 Klesia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Klesia has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2013, Cegedim iGestion for Insurance Policy Administration in 2017, Zoom for Audio Video and Web Conferencing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Klesia is running and its propensity to invest more and deepen its relationship with Oracle , Cegedim , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Klesia revenues, which have grown to $750.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Klesia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Klesia Tech Stack and Enterprise Applications
Klesia ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | n/a | 2013 | 2013 |
In 2013, Klesia implemented Oracle E-Business Suite to centralize core finance operations. The deployment was classified as an ERP Financial initiative focused on streamlining accounts payable and expense management.
The Oracle E-Business Suite implementation concentrated on the Accounts Payable and Oracle Internet Expenses modules, with project workstreams to prepare and conduct CR build and configure module settings. Project teams produced business process documentation for AP and expense workflows and updated end-to-end procedures to reflect the new module configuration.
Operational coverage targeted Klesia's finance organization in France, with user training programs delivered as part of the rollout. A MOA Finance Senior Consultant was engaged from April 2014 to July 2014 to manage project coordination, deliver training, and own the documentation and process updates.
Governance emphasized controlled CR build execution, training governance, and standardized process updates to position Oracle E-Business Suite as the system of record for accounts payable and employee expenses under the ERP Financial category.
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Expense Management | ERP |
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2013 | 2013 |
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Klesia ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cegedim | Legacy | Cegedim iGestion | Insurance Policy Administration | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017 Klesia retained Cegedim as delegataire and deployed Cegedim iGestion as its Insurance Policy Administration platform to serve as delegated manager for health benefits and claims administration in France. The engagement established Cegedim iGestion as the operational backbone for administering member health benefits and processing claims under the delegated management arrangement.
Cegedim iGestion was configured to support core Insurance Policy Administration capabilities including benefits and policyholder record management, claims administration and case handling, document capture and retention, and workflow automation for adjudication and payments. The implementation emphasized industrialisation of claims processing, aligning configuration and process automation to standardize case lifecycles and reduce manual handoffs.
Operational scope was explicitly limited to Klesia health benefits and claims administration in France, with Cegedim operating as the retained delegataire. The arrangement included transfer of Klesia staff into the delegataire model and targeted execution steps in 2019 to industrialise processing, maintaining continuity of service during the handover and steady-state operations.
Governance was structured around the delegataire relationship, embedding Cegedim operational ownership for day to day claims administration and benefits servicing while Klesia retained oversight. Process restructuring focused on standardized workflows and scaled operational procedures to improve service continuity and operational scalability without specifying technology integrations beyond the Cegedim iGestion deployment.
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Klesia Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, Klesia embedded Zoom for Audio Video and Web Conferencing on its corporate website. Klesia is a French insurance organization with 2,900 employees and the implementation positions Zoom as the primary web conferencing layer for both external client engagement and internal collaboration. The deployment leverages Zoom's web meeting and webinar delivery model to initiate sessions directly through browser links served from the website, supporting live client webinars, customer-facing consultations, and company-wide communication events.
Functional capabilities in use include Zoom meetings, webinar hosting, screen sharing, session recording, and browser-based participant access, with the full application name Zoom appearing in public-facing meeting pathways. Operational scope spans corporate communications, client services, and event hosting linked to the website, aligning the Audio Video and Web Conferencing capability with both marketing and service delivery workflows. Governance and meeting controls are managed to limit public exposure of sessions and to support scheduled client events and internal town halls.
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Klesia Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2021 | 2021 |
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Klesia CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Klesia TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Treasury Management | TRM |
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2018 | 2018 |
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Klesia PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2013 | 2013 |
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Klesia IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Klesia
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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CFO | CXO | Finance | |
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Director of Transformation / Partnership / Finance | Director | Finance | |
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Technical and Financial Director at Mutual Fraternal Unit of Regions | Director | Finance | |
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Financial and Technical Coordination of Partner Mutuals | Manager | Finance | |
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Apps Being Evaluated by Klesia Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Klesia IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Klesia digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Klesia Technographics
Klesia is a Insurance organization based in France,
with around 2900 employees and annual revenues of $750.0 million.
Klesia operates a diverse technology stack with applications such as
Oracle E-Business Suite, Cegedim iGestion and Zoom,
covering areas like ERP Financial, Insurance Policy Administration and Audio Video and Web Conferencing.
Klesia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Cegedim and Zoom Video Communications.
Klesia recently adopted applications including
Zoom in 2021, Cisco Webex Meetings in 2021 and About Livefyre in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Klesia’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Klesia’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Klesia technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.