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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Knight Plumbing & Heating Tech Stack and Enterprise Applications

ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Successware Legacy Successware Professional Services Automation ERP Services and Operations n/a 2022 2022
In 2022, Knight Plumbing & Heating implemented Successware as its Professional Services Automation platform to manage service operations and customer engagement. The installation is surfaced on the company website, indicating a web facing deployment for customer scheduling, job intake, and online appointment booking. The scope of the rollout corresponds to a small construction services operator, oriented to field technicians, office scheduling, and billing workflows across the organization. Successware was configured to support core Professional Services Automation capabilities including work order and dispatch management, appointment scheduling, quoting and estimates, invoicing, and customer portal interactions. Operational coverage spans field service crews and back office administration at Knight Plumbing & Heating, with workflows defined around the job lifecycle from estimate through invoice. Governance emphasis focused on standardizing service intake and billing processes to create repeatable operational workflows and centralized job management using Successware.
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Talkdesk Legacy Talkdesk CX Cloud Customer Experience CRM n/a 2024 2024
Tag Management CRM 2014 2014
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Functional Software Legacy Sentry Application Performance Management ITSM n/a 2019 2019
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2014 2014

IT Decision Makers and Key Stakeholders at Knight Plumbing & Heating

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Knight Plumbing & Heating Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Knight Plumbing & Heating IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Knight Plumbing & Heating digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Knight Plumbing & Heating Technographics
Knight Plumbing & Heating is a Construction and Real Estate organization based in Canada, with around 40 employees and annual revenues of $9.1 million.
Knight Plumbing & Heating operates a diverse technology stack with applications such as Successware, Talkdesk CX Cloud and Sentry, covering areas like Professional Services Automation, Customer Experience and Application Performance Management.
Knight Plumbing & Heating has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Successware, Talkdesk and Functional Software.
Knight Plumbing & Heating recently adopted applications including Talkdesk CX Cloud in 2024, Successware in 2022 and Sentry in 2019, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Knight Plumbing & Heating’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Knight Plumbing & Heating’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Knight Plumbing & Heating technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.