AI Buyer Insights:

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Knotel Tech Stack and Enterprise Applications

Knotel ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle NetSuite ERP ERP Financial ERP n/a 2019 2019
In 2019, Knotel optimized Oracle NetSuite ERP to maximize native transaction types and reporting for its finance organization. The work targeted ERP Financial operations for the 200 employee company based in the United States, concentrating on increasing use of built-in transaction types and available reports within the platform. Work centered on configuring Oracle NetSuite ERP native transaction types and standard financial modules including general ledger, accounts payable, and accounts receivable, while extending reporting through available saved searches and financial reports. Various approval workflows were implemented using NetSuite workflow capabilities to establish routing, enforce transaction approvals, and align system behaviors with accounting control points. Operational scope covered finance and accounting teams, with configuration and workflow orchestration applied to transaction processing and month end reporting processes. Governance activity focused on codifying approval routing and segregation of duties rules inside the system and phasing configuration changes to standardize transaction types and reporting outputs across the organization.
Knotel HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Greenhouse Legacy Greenhouse ATS Applicant Tracking System HCM n/a 2015 2015
In 2015, Knotel implemented Greenhouse ATS as its Applicant Tracking System on its corporate careers site, adopting the vendor-hosted ATS to centralize job postings and online candidate intake. The implementation placed Greenhouse ATS at the front end of Knotel hiring flows, capturing web applications directly from the careers page and routing candidates into structured hiring pipelines managed by Talent Acquisition. This implementation established Greenhouse ATS as the system of record for requisition management and candidate lifecycle tracking across the company. Greenhouse ATS was configured to support standard Applicant Tracking System capabilities, including job posting management, candidate profile ingestion, structured interview stages, and offer workflow configuration. Knotel used the application to enforce consistent screening and interview orchestration, building interview kits and stage-based evaluation templates within Greenhouse ATS. Reporting and dashboard functionality within the application provided recruiters and hiring managers with visibility into pipeline velocity and open requisitions. Operational coverage focused on Knotel human resources and talent acquisition functions across the United States, with the ATS integrated into the corporate careers site to present live job listings and capture applicant data. The rollout emphasized role-based access for recruiters and hiring managers, standardized stage definitions and workflow handoffs inside Greenhouse ATS, and automated notifications to support interview scheduling and candidate communications. Governance centered on system-driven hiring stages and recruiter-managed pipelines to align hiring process controls with day-to-day recruiting operations.
Knotel AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Drift Legacy Drift AI Chatbot Chatbots and Conversational AI AI-Powered Application n/a 2018 2018
In 2018, Knotel implemented Drift AI Chatbot on their website. The Drift AI Chatbot is deployed as a Chatbots and Conversational AI solution to support website-based customer engagement and lead capture on Knotel.com. Configuration centered on conversational playbooks and automated qualification flows, including meeting scheduling and real-time routing to human agents, reflecting typical Chatbots and Conversational AI capabilities. Drift AI Chatbot was managed through its administrative interface to update message templates and triggers, with operational governance focused on maintaining conversation scripts and escalation rules for handoff to sales or support teams.
Knotel Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2019 2019
Survey and Questionnaire Collaboration 2017 2017
Knotel Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Contract Lifecycle Management Content Management 2020 2020
Digital Signing Content Management 2021 2021
Web Content Management Content Management 2018 2018
Web Content Management Content Management 2021 2021
Knotel CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Account Based Marketing CRM 2019 2019
Customer Support CRM 2017 2017
Customer Support CRM 2021 2021
Marketing Analytics CRM 2017 2017
Marketing Automation CRM 2017 2017
Marketing Automation CRM 2017 2017
Sales Automation, CRM, Sales Engagement CRM 2021 2021
Sales Engagement CRM 2020 2020
Knotel ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Remote Monitoring and Management ITSM 2020 2020
Knotel PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2021 2021
Transactional Email PaaS 2016 2016
Knotel IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020
Application Hosting and Computing Services IaaS 2018 2018
Application Hosting and Computing Services IaaS 2013 2013
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2021 2021
Knotel CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2018 2018

IT Decision Makers and Key Stakeholders at Knotel

First Name Last Name Title Function Department Email Phone
CFO CXO Finance
Financial Planning and Analysis Senior Manager Manager Finance
SVP, Head of Legal VP Legal
Senior Counsel Manager Operations
VP Operations VP Operations
Director Of Operations Director Finance

Apps Being Evaluated by Knotel Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Knotel IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Knotel digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Knotel Technographics
Knotel is a Construction and Real Estate organization based in United States, with around 200 employees and annual revenues of $30.0 million.
Knotel operates a diverse technology stack with applications such as Oracle NetSuite ERP, Greenhouse ATS and Drift AI Chatbot, covering areas like ERP Financial, Applicant Tracking System and Chatbots and Conversational AI.
Knotel has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, Greenhouse and Drift.
Knotel recently adopted applications including DocuSign eSignature in 2021, Intuit Mailchimp Website Builder in 2021 and Help Scout in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Knotel’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Knotel’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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