New York, 10003, NY,
United States
Knotel Technographics
Knotel Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Knotel and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Knotel employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Knotel has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2019, Greenhouse ATS for Applicant Tracking System in 2015, Drift AI Chatbot for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Knotel is running and its propensity to invest more and deepen its relationship with Oracle , Greenhouse , Drift or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Knotel revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Knotel intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Knotel Tech Stack and Enterprise Applications
Knotel ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2019 | 2019 |
In 2019, Knotel optimized Oracle NetSuite ERP to maximize native transaction types and reporting for its finance organization. The work targeted ERP Financial operations for the 200 employee company based in the United States, concentrating on increasing use of built-in transaction types and available reports within the platform.
Work centered on configuring Oracle NetSuite ERP native transaction types and standard financial modules including general ledger, accounts payable, and accounts receivable, while extending reporting through available saved searches and financial reports. Various approval workflows were implemented using NetSuite workflow capabilities to establish routing, enforce transaction approvals, and align system behaviors with accounting control points.
Operational scope covered finance and accounting teams, with configuration and workflow orchestration applied to transaction processing and month end reporting processes. Governance activity focused on codifying approval routing and segregation of duties rules inside the system and phasing configuration changes to standardize transaction types and reporting outputs across the organization.
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Knotel HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Greenhouse | Legacy | Greenhouse ATS | Applicant Tracking System | HCM | n/a | 2015 | 2015 |
In 2015, Knotel implemented Greenhouse ATS as its Applicant Tracking System on its corporate careers site, adopting the vendor-hosted ATS to centralize job postings and online candidate intake. The implementation placed Greenhouse ATS at the front end of Knotel hiring flows, capturing web applications directly from the careers page and routing candidates into structured hiring pipelines managed by Talent Acquisition. This implementation established Greenhouse ATS as the system of record for requisition management and candidate lifecycle tracking across the company.
Greenhouse ATS was configured to support standard Applicant Tracking System capabilities, including job posting management, candidate profile ingestion, structured interview stages, and offer workflow configuration. Knotel used the application to enforce consistent screening and interview orchestration, building interview kits and stage-based evaluation templates within Greenhouse ATS. Reporting and dashboard functionality within the application provided recruiters and hiring managers with visibility into pipeline velocity and open requisitions.
Operational coverage focused on Knotel human resources and talent acquisition functions across the United States, with the ATS integrated into the corporate careers site to present live job listings and capture applicant data. The rollout emphasized role-based access for recruiters and hiring managers, standardized stage definitions and workflow handoffs inside Greenhouse ATS, and automated notifications to support interview scheduling and candidate communications. Governance centered on system-driven hiring stages and recruiter-managed pipelines to align hiring process controls with day-to-day recruiting operations.
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Knotel AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Knotel implemented Drift AI Chatbot on their website. The Drift AI Chatbot is deployed as a Chatbots and Conversational AI solution to support website-based customer engagement and lead capture on Knotel.com.
Configuration centered on conversational playbooks and automated qualification flows, including meeting scheduling and real-time routing to human agents, reflecting typical Chatbots and Conversational AI capabilities. Drift AI Chatbot was managed through its administrative interface to update message templates and triggers, with operational governance focused on maintaining conversation scripts and escalation rules for handoff to sales or support teams.
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Knotel Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2019 | 2019 |
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Survey and Questionnaire | Collaboration |
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2017 | 2017 |
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Knotel Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Contract Lifecycle Management | Content Management |
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2020 | 2020 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2018 | 2018 |
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Web Content Management | Content Management |
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2021 | 2021 |
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Knotel CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2017 | 2017 |
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Customer Support | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Sales Engagement | CRM |
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2020 | 2020 |
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Knotel ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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Knotel PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2016 | 2016 |
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Knotel IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Knotel CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Knotel
Apps Being Evaluated by Knotel Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||