Kong Inc.
77 Geary St #630,
San Francisco, 94108, CA,
United States
San Francisco, 94108, CA,
United States
1 415-754-9283
Professional Services
Kong Inc. Technographics
Kong Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Kong Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 800 Kong Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Kong Inc. has purchased the following applications: Lever by Employ for Applicant Tracking System in 2020, Drift AI Chatbot for Chatbots and Conversational AI in 2018, Zoom for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Kong Inc. is running and its propensity to invest more and deepen its relationship with Employ , CheckR , Sterling Talent Solutions or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Kong Inc. revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Kong Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Kong Inc. Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Employ | Legacy | Lever by Employ | Applicant Tracking System | HCM | n/a | 2020 | 2020 |
In 2020, Kong Inc. implemented Lever by Employ as its Applicant Tracking System and embedded Lever on its public careers website to capture candidate applications. Lever by Employ was provisioned as a cloud SaaS Applicant Tracking System that centralizes job postings, application intake, resume parsing, and candidate pipeline stage management for Kong's recruiting and talent acquisition teams.
Operational governance routes candidate review and interview scheduling through Lever by Employ, aligning hiring managers and HR on structured pipelines and stage based workflows. The Applicant Tracking System supports role based access, activity logging, and collaborative candidate notes to centralize hiring decisioning across recruiting, hiring managers, and HR operations, with the Lever apply experience exposed on Kong's public job listings.
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BackGround Screening | HCM |
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2020 | 2020 |
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BackGround Screening | HCM |
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2020 | 2020 |
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Core HR | HCM |
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2020 | 2020 |
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Learning and Development | HCM |
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2021 | 2021 |
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Payroll | HCM |
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2022 | 2022 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Kong Inc. deployed Drift AI Chatbot on its public website. The deployment used Drift AI Chatbot within the Chatbots and Conversational AI category to instrument on-site conversational engagement supporting marketing and sales business functions.
The implementation configured the Drift AI Chatbot as an embedded website chat widget with conversational flow configuration, automated qualification workflows, and intent-based routing to human agents when escalation was required. Functional modules implemented included chat scripting, session management, lead capture forms and qualification logic, and campaign-targeted messaging. Governance and operational ownership were organized with marketing controlling conversational content and cadence, and defined escalation rules and handoff processes for sales to assume live conversations, with iterative script and flow updates aligned to campaign cycles.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Kong Inc. implemented Zoom, provided by Zoom Video Communications, as its Audio Video and Web Conferencing platform. Kong Inc. uses Zoom on their website to extend synchronous communication capabilities to external audiences and to support internal collaboration, aligning the application to customer engagement and team communications business functions.
The deployment centers on core Zoom capabilities, including hosted meetings, webinar functionality, screen sharing, and session recording and playback, with embedment of Zoom meeting or webinar access points on the public website. Zoom is configured to serve both live customer-facing events and routine internal meetings, reflecting typical Audio Video and Web Conferencing functional workflows such as scheduling, participant management, and recording governance.
Operational coverage spans organization-wide communications for a mid-market professional services firm with approximately 800 employees, with administrative controls used to manage accounts, meeting policies, and access from the web presence. The implementation emphasizes centralized account administration and standard conferencing controls to maintain consistent meeting configuration and security settings across internal and external use cases.
Governance and process adaptation focused on provisioning and policy enforcement for web-embedded sessions, and on standardizing meeting practices for customer interactions and internal collaboration. The narrative reflects Kong Inc. Zoom Audio Video and Web Conferencing deployment as a primary real-time communication layer integrated into the company website and everyday collaboration workflows.
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Collaboration | Collaboration |
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2017 | 2017 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Contract Lifecycle Management | Content Management |
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2019 | 2019 |
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Digital Signing | Content Management |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2021 | 2021 |
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Customer Data Platform | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation, Sales Automation | CRM |
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2019 | 2019 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2017 | 2017 |
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IT Service Management | ITSM |
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2020 | 2020 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2019 | 2019 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2022 | 2022 |
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EOR (Employer of Record) | Professional Services |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Kong Inc.
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Kong Inc. Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Kong Inc. IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Kong Inc. digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Kong Inc. Technographics
Kong Inc. is a Professional Services organization based in United States,
with around 800 employees and annual revenues of $100.0 million.
Kong Inc. operates a diverse technology stack with applications such as
Lever by Employ, Drift AI Chatbot and Zoom,
covering areas like Applicant Tracking System, Chatbots and Conversational AI and Audio Video and Web Conferencing.
Kong Inc. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Employ, Drift and Zoom Video Communications.
Kong Inc. recently adopted applications including
Papaya Payroll OS in 2022, DocuSign eSignature in 2022 and Airtable in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Kong Inc.’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Kong Inc.’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Kong Inc. technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.