Konica Minolta Business Solutions UK
Miles Gray Road,
Basildon, SS14 3AR,
United Kingdom
Basildon, SS14 3AR,
United Kingdom
44 08 0083-3864
Professional Services
Konica Minolta Business Solutions UK Technographics
Konica Minolta Business Solutions UK Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Konica Minolta Business Solutions UK and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 800 Konica Minolta Business Solutions UK employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Konica Minolta Business Solutions UK has purchased the following applications: Benefex OneHub | Benefits for Benefits Administration in 2020, IFS PSO (Planning and Scheduling Optimization) for Enterprise Asset Management in 2024, SAP BW (Business Warehouse) for Data Warehouse in 2005 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Konica Minolta Business Solutions UK is running and its propensity to invest more and deepen its relationship with Benefex, a Zellis Company , MHR (formerly MidlandHR) , Alight Solutions or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Konica Minolta Business Solutions UK revenues, which have grown to $143.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Konica Minolta Business Solutions UK intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Konica Minolta Business Solutions UK Tech Stack and Enterprise Applications
Konica Minolta Business Solutions UK HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Benefex, a Zellis Company | Legacy | Benefex OneHub | Benefits | Benefits Administration | HCM | n/a | 2020 | 2020 |
In 2020 Konica Minolta Business Solutions UK deployed Benefex OneHub | Benefits, a Benefits Administration application, to centralize employee benefits management and self-service across its UK operations. Benefex OneHub | Benefits is published on the company benefits portal and delivers a cloud-hosted, web-accessible layer for employee enrollment, benefit details, and communications for roughly 800 employees.
Configuration emphasized standard Benefits Administration capabilities including enrollment workflows, open enrollment orchestration, configurable plan setup, employee self-service interfaces, and administrative controls for HR and benefits teams. Governance is centered in the HR and benefits function, with the platform used to manage policy communications and day-to-day benefits administration through the corporate portal.
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Core HR | HCM |
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2016 | 2017 |
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Payroll | HCM |
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2016 | 2016 |
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Konica Minolta Business Solutions UK ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| IFS | Legacy | IFS PSO (Planning and Scheduling Optimization) | Enterprise Asset Management | ERP Services and Operations | n/a | 2024 | 2024 |
In 2024, Konica Minolta Business Solutions (UK) deployed IFS PSO (Planning and Scheduling Optimization) within its Enterprise Asset Management environment to operationalize AI-driven field service scheduling. The rollout is delivered as a template-driven program spanning five national operating companies, supporting roughly 430,000 customers and integrating mobile field service workflows for a field population of approximately 750 engineers across the region.
IFS PSO (Planning and Scheduling Optimization) was configured with IFS.ai enabled dynamic planning and scheduling capabilities, a mobile scheduling and dispatch layer, and automated replan logic that updates schedules in 12 to 15 seconds. The implementation emphasized automated planning with manual exception handling, achieving an 83.5% automatic scheduling rate for calls routed to PSO and leaving 16.5% for planner intervention.
The deployment is integrated with SAP ECC 6 to synchronize work orders, SLA commitments and parts data, and it uses a unified set of rules and templates intended for broader rollouts across Konica Minolta’s 27-country footprint. The configuration supports strict two- and four-hour SLA windows, automated allocation of engineers with required parts, and mobile orchestration to enable a remote by default service posture.
Governance focused on shifting planner responsibilities from manual dispatch to exception management and rules optimization, creating a centralized template that is iteratively refined by planners who tune PSO logic. Operational process changes included embedding rule governance, exception workflows, and a templated rollout model to ensure consistent scheduling logic across national operating companies.
Explicit outcomes reported include a 25 percent increase in productivity from Konica Minolta IFS AI-enabled dynamic planning and scheduling and a 4.36x ROI over 18 months for Konica Minolta Business Solutions (UK) Ltd. Additional stated results include reduced average service visit travel times, improved SLA compliance, lower fleet mileage, CO2 emissions and fuel costs, and higher engineer productivity when attending field service calls.
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Konica Minolta Business Solutions UK Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| SAP | Legacy | SAP BW (Business Warehouse) | Data Warehouse | Analytics and BI | n/a | 2005 | 2005 |
In 2005 Konica Minolta Business Solutions UK implemented SAP BW (Business Warehouse) as its Data Warehouse. The SAP BW deployment served as the authoritative platform for all reporting and for budget uploading across the organization, centralizing reporting data and budget inputs into a single analytical environment.
The implementation emphasized standard Data Warehouse capabilities, including data staging and extraction, an analytical query layer, and budget upload interfaces. SAP BW (Business Warehouse) was configured to support scheduled data loads, structured reporting models, and budget data input workflows that feed corporate financial and management reports.
Operational coverage prioritized finance and business unit reporting within Konica Minolta Business Solutions UK, with governance introduced around ETL schedules, reporting catalogues, and budget upload controls. The BW environment consolidated feeds from the company SAP application landscape to create a unified reporting fabric used for planning and financial reporting.
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Konica Minolta Business Solutions UK Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2021 | 2021 |
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Konica Minolta Business Solutions UK CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2017 | 2017 |
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Marketing Analytics, Lead Generation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Konica Minolta Business Solutions UK IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Konica Minolta Business Solutions UK CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Konica Minolta Business Solutions UK
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Apps Being Evaluated by Konica Minolta Business Solutions UK Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Konica Minolta Business Solutions UK IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Konica Minolta Business Solutions UK digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Konica Minolta Business Solutions UK Technographics
Konica Minolta Business Solutions UK is a Professional Services organization based in United Kingdom,
with around 800 employees and annual revenues of $143.0 million.
Konica Minolta Business Solutions UK operates a diverse technology stack with applications such as
Benefex OneHub | Benefits, IFS PSO (Planning and Scheduling Optimization) and SAP BW (Business Warehouse),
covering areas like Benefits Administration, Enterprise Asset Management and Data Warehouse.
Konica Minolta Business Solutions UK has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Benefex, a Zellis Company, IFS and SAP.
Konica Minolta Business Solutions UK recently adopted applications including
IFS PSO (Planning and Scheduling Optimization) in 2024, DocuSign eSignature in 2021 and Kentico Xperience CMS in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Konica Minolta Business Solutions UK’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Konica Minolta Business Solutions UK’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Konica Minolta Business Solutions UK technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.