Koodo Mobile
Koodo Mobile Technographics
Koodo Mobile Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Koodo Mobile and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Koodo Mobile employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Koodo Mobile has purchased the following applications: Oracle Taleo Cloud Service for Recruiting, Applicant Tracking System in 2019, Ada AI Chatbot for Chatbots and Conversational AI in 2017, Domo for Analytics and BI in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Koodo Mobile is running and its propensity to invest more and deepen its relationship with Oracle , Ada Support , Domo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Koodo Mobile revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Koodo Mobile intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Koodo Mobile Tech Stack and Enterprise Applications
Koodo Mobile HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Taleo Cloud Service | Recruiting, Applicant Tracking System | HCM | n/a | 2019 | 2019 |
In 2019, Koodo Mobile implemented Oracle Taleo Cloud Service as its Recruiting,Applicant Tracking System on the company website. The deployment uses Oracle Taleo Cloud Service in a SaaS model to capture candidate applications directly through the Koodo Mobile career site, creating a centralized applicant intake channel for the organization. The company operates in Canada with approximately 500 employees, aligning the implementation to mid-market recruiting scale. The implementation scope centers on corporate recruiting and campus hiring workflows managed by HR and Talent Acquisition.
Configuration focused on core applicant tracking capabilities common to Recruiting,Applicant Tracking System deployments, including job requisition publishing, candidate profile capture, workflow-driven application routing, interview scheduling, and offer tracking. Oracle Taleo Cloud Service was configured to host job postings and application forms on the public career portal, and to maintain candidate records, status histories, and recruiter hiring pipelines. Automation of status changes and recruiter assignments supports standardized hiring stages and compliance-focused record keeping.
Integration work concentrated on embedding Oracle Taleo Cloud Service with the Koodo Mobile website career pages to ensure seamless candidate submission and tracking, with data persistence into the Taleo tenant. Operational coverage includes HR, Talent Acquisition, and hiring managers across the organization in Canada, with the career site serving as the primary sourcing channel. Governance likely emphasizes recruiter access controls, requisition approval workflows, and career site content management within HR operations.
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Koodo Mobile AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ada Support | Legacy | Ada AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Koodo Mobile implemented Ada AI Chatbot on their website. Ada AI Chatbot was deployed as a Chatbots and Conversational AI solution to automate customer support and self service across Koodo Mobile's public web channel. The implementation uses Ada Support's cloud conversation platform delivered via an embedded web widget to present conversational experiences directly on koodomobile.com.
Functional modules implemented include intent classification, guided conversation flows for FAQ resolution, contextual response routing, proactive message triggers, and structured handoff to live agents or ticketing workflows for case escalation. Operational scope is centered on customer support and digital engagement teams, with the Ada AI Chatbot instrumented to capture conversation analytics and deflection signals to inform support routing. Governance follows standard conversational content management and iterative intent tuning processes to maintain accuracy and alignment with customer service workflows.
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Koodo Mobile Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Domo | Legacy | Domo | Analytics and BI | Analytics and BI | n/a | 2014 | 2018 |
In 2014, Koodo Mobile deployed Domo to support marketing analytics, pricing and demand forecasting for the wireless flanker brand. Domo was implemented as the primary Analytics and BI application to centralize visualization and decision support for a five person product management team.
The implementation focused on dashboarding and reporting capabilities, including demand forecasting visualizations, device pricing and promotional analysis, rate plan pricing surveillance, and campaign test and learn metrics. Domo served as the platform for scheduled and ad hoc dashboards, KPI visualizations, and self service exploration used by product managers to evaluate acquisition cost and program effectiveness.
Operational coverage centered on product management and marketing functions, with the team responsible for forecasting demand for products and services, setting device pricing and promotional strategies, and recommending rate plan changes to senior leadership. The environment coexisted with Tableau, with both Tableau and Domo used to track marketing program success and provide timely, relevant insights.
Governance was organized around the five member product management team who owned dashboard configuration, metric definitions, and the reporting cadence to senior leadership, enabling continuous test and learn workflows for pricing and promotional decisions. Domo was positioned as the Analytics and BI decision support layer for pricing, promotions, and campaign performance monitoring rather than a transactional system.
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Koodo Mobile Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2016 | 2016 |
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Koodo Mobile CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2020 | 2020 |
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Koodo Mobile ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2015 | 2015 |
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Koodo Mobile IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Koodo Mobile CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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DDoS Protection | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Koodo Mobile
| First Name | Last Name | Title | Function | Department | Phone | |
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Market Intelligence Manager | Manager | IT | |
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Director, Marketing and Strategic Planning | Director | Marketing | |
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Director, Operations | Director | Finance | |
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Apps Being Evaluated by Koodo Mobile Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Koodo Mobile IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Koodo Mobile digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Koodo Mobile Technographics
Koodo Mobile is a Media organization based in Canada,
with around 500 employees and annual revenues of $100.0 million.
Koodo Mobile operates a diverse technology stack with applications such as
Oracle Taleo Cloud Service, Ada AI Chatbot and Domo,
covering areas like Recruiting, Applicant Tracking System, Chatbots and Conversational AI and Analytics and BI.
Koodo Mobile has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Ada Support and Domo.
Koodo Mobile recently adopted applications including
F5 Defense.Net in 2021, Adobe Experience Cloud in 2020 and Adobe Audience Manager in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Koodo Mobile’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Koodo Mobile’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Koodo Mobile technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.