Batu, 65325,
Indonesia
Kotabatu Network Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Kotabatu Network and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Kotabatu Network employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Kotabatu Network has purchased the following applications: LiveCaller for PBX, VoiP and Phone Systems in 2022, Google Tag Manager for Tag Management in 2020, MailChannels for Transactional Email in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Kotabatu Network is running and its propensity to invest more and deepen its relationship with LiveCaller , Google , MailChannels or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Kotabatu Network revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Kotabatu Network intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveCaller | Legacy | LiveCaller | PBX, VoiP and Phone Systems | Collaboration | n/a | 2022 | 2022 |
In 2022, Kotabatu Network deployed LiveCaller on its website. The LiveCaller deployment aligns with the PBX, VoiP and Phone Systems category and was provisioned to support a 10 employee professional services firm operating from Indonesia. The implementation targeted inbound web voice engagement to support sales and client services workflows, embedding LiveCaller as a persistent site widget to enable direct visitor to staff voice contact.
Configuration emphasized the LiveCaller web embedded click to call and callback capabilities, with browser based VoIP endpoints assigned to customer facing employees and routing rules to deliver web originated calls to designated staff queues and extensions. Operational scope covered sales and client service teams, and governance changes included documented handling procedures for web calls and assignment rules for phone availability during business hours. The deployment reflects a lightweight PBX, VoiP and Phone Systems footprint instrumented at the website layer for real time voice engagement.
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Tag Manager | Tag Management | CRM | n/a | 2020 | 2020 |
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| MailChannels | Legacy | MailChannels | Transactional Email | PaaS | n/a | 2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
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Content Delivery Network | IaaS |
|
2022 | 2022 |
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