Kowalski’s Markets
8505 Valley Creek Road,
Woodbury, 55125, MN,
United States
Woodbury, 55125, MN,
United States
1 651-578-8800
Retail
Kowalski’s Markets Technographics
Kowalski’s Markets Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Kowalski’s Markets and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Kowalski’s Markets employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Kowalski’s Markets has purchased the following applications: DocuWare Invoice Processing for AP Automation in 2015, Microsoft 365 for Collaboration in 2015, DocuWare Intelligent Indexing for Intelligent Document Processing in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Kowalski’s Markets is running and its propensity to invest more and deepen its relationship with Docuware, a Ricoh Company , Microsoft , GrocerKey, a Point Pickup Technologies Company or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Kowalski’s Markets revenues, which have grown to $250.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Kowalski’s Markets intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Kowalski’s Markets Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Docuware, a Ricoh Company | Legacy | DocuWare Invoice Processing | AP Automation | ERP Financial Management | n/a | 2015 | 2015 |
In 2015 Kowalski’s Markets implemented DocuWare Invoice Processing across its retail network, beginning with a pilot in the headquarters store and then rolling the solution out to all 12 stores one at a time over the following three months. The implementation addressed a manual invoice capture workload that required one corporate accounting employee to spend three to four days a week entering invoice data and had department managers duplicating effort to compile weekly reports.
Kowalski’s Markets deployed DocuWare Invoice Processing as an AP Automation solution that centralized invoice capture, automated indexing, workflow routing, and electronic retention. Invoices are scanned at each store and automatically indexed using DocuWare’s Intelligent Indexing feature, the system then electronically routes documents to department heads for index verification and cost review, applies an electronic stamp, and forwards invoices to corporate accounting for final review and storage.
The deployment included a tight integration between DocuWare and Kowalski’s accounting system, Sage, providing accounting staff with direct access to stored documents from within their accounting application. The implementation scope covered accounts payable workflows across 12 retail sites and the corporate accounting office, and it was introduced to Kowalski’s by a trusted IT vendor and an authorized DocuWare partner who led the pilot and the phased store rollouts.
Workflow governance was restructured to place initial verification responsibility with department heads, who correct any missing or incorrect index terms before invoices proceed to corporate accounting for final approval. The process removed duplicated manual data entry, established an electronic stamping and approval trail, and created shared ownership of invoice review across stores and the corporate office. Configuration emphasized automated indexing and role based routing to enforce consistent AP controls and auditability.
As implemented, DocuWare Invoice Processing helped Kowalski’s Markets eliminate more than 40 hours per week in manual data entry, improved cost analysis and vendor relations, and reduced the burden of manual entry on employees so staff could focus on core responsibilities. This deployment demonstrates a practical application of AP Automation to streamline retail accounts payable operations and centralize document access across store and headquarters functions.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Kowalski’s Markets implemented Microsoft 365. The deployment is classified under the Collaboration category and positions Microsoft 365 as the primary collaboration and productivity layer for the company, linking Kowalski’s Markets Microsoft 365 Collaboration business function to corporate email, document collaboration, and team communications. Public site evidence shows Microsoft 365 components are surfaced on the Kowalski’s Markets website.
The implementation leverages Microsoft 365’s cloud-hosted SaaS architecture to provide core collaboration capabilities, including email and calendaring, SharePoint-based document management, Teams for persistent chat and meetings, and OneDrive file synchronization. Functional emphasis is on collaboration workflows, content sharing, and employee productivity across retail operations, and governance aligns with platform-standard centralized identity and access controls and permission-based document sharing. Microsoft 365 is referenced by name on the corporate site, reinforcing its role in Kowalski’s Markets Collaboration tooling and employee-facing productivity services.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Docuware, a Ricoh Company | Legacy | DocuWare Intelligent Indexing | Intelligent Document Processing | Content Management | n/a | 2018 | 2018 |
In 2018, Kowalski's Markets implemented DocuWare Intelligent Indexing on-premises to automate Finance and Accounts Payable across its store network. The deployment used DocuWare Intelligent Indexing as an Intelligent Document Processing solution to capture, classify and route vendor invoices for electronic approval workflows.
The implementation focused on invoice ingestion and automated metadata extraction, with Intelligent Indexing configured to recognize invoice fields and apply indexing rules at the point of capture. Document routing and approval workflows were implemented to move invoices from capture to accounts payable queues, reducing manual data entry and enabling faster document retrieval.
DocuWare was integrated with Sage to provide quick access to stored documents directly from the financial system, maintaining a linked document repository alongside transactional records. Operational coverage included store-level capture and centralized processing for Finance and Accounts Payable across the United States, and the rollout proceeded as a pilot followed by a store-by-store expansion.
Governance was organized around phased rollout and standardized indexing rules and approval routing, replacing paper-based archival processes with searchable electronic records. The program eliminated more than 40 hours per week in data entry and removed hundreds of boxes of archived paper annually, reflecting both operational and records management impacts.
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2013 | 2013 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2017 | 2017 |
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IT Service Management | ITSM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
|
2014 | 2014 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Kowalski’s Markets
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Kowalski’s Markets Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Kowalski’s Markets IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Kowalski’s Markets digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Kowalski’s Markets Technographics
Kowalski’s Markets is a Retail organization based in United States,
with around 1000 employees and annual revenues of $250.0 million.
Kowalski’s Markets operates a diverse technology stack with applications such as
DocuWare Invoice Processing, Microsoft 365 and DocuWare Intelligent Indexing,
covering areas like AP Automation, Collaboration and Intelligent Document Processing.
Kowalski’s Markets has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Docuware, a Ricoh Company and Microsoft.
Kowalski’s Markets recently adopted applications including
Quantcast Measure in 2022, Microsoft Clarity in 2022 and Freshservice in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Kowalski’s Markets’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Kowalski’s Markets’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Kowalski’s Markets technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.