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Kraemer Women'S Care United States Data, Technology Stack, and Enterprise Applications
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Brightcove Legacy Brightcove Audio Video and Web Conferencing Collaboration n/a 2015 2015
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
RepuGen Legacy RepuGen Grow Reviews Customer Experience CRM n/a 2019 2019
In 2019, Kraemer Women's Care implemented RepuGen Grow Reviews for patient review generation and service recovery across its OB/GYN practices in South Carolina. The deployment was positioned as a Patient Experience CRM under the Customer Experience category and centralized outreach to past patients to drive online ratings and feedback capture. The implementation leveraged RepuGen Grow Reviews capabilities, with inferred use of Past Patient Outreach workflows to automate appointment-triggered messaging and solicit patient reviews via email and mobile channels. Configuration focused on templated outreach sequences, rating capture, and service-recovery alerting to identify negative feedback for timely follow-up. Rollout covered outpatient OB/GYN sites in South Carolina and required new operational workflows for front desk and clinical staff to manage outreach, escalation, and response processes. According to the vendor case study, the deployment substantially increased review volume and average rating while formalizing patient experience governance and service-recovery procedures.
IT Decision Makers and Key Stakeholders at Kraemer Women'S Care United States
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Kraemer Women'S Care United States Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Kraemer Women'S Care United States Technographics

Kraemer Women'S Care United States is a Healthcare organization based in United States, with around 25 employees and annual revenues of $5.0 million.

Kraemer Women'S Care United States operates a diverse technology stack with applications such as Brightcove and RepuGen Grow Reviews, covering areas like Audio Video and Web Conferencing and Customer Experience.

Kraemer Women'S Care United States has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Brightcove and RepuGen.

Kraemer Women'S Care United States recently adopted applications including RepuGen Grow Reviews in 2019 and Brightcove in 2015, highlighting its ongoing modernization strategy.

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