Lenexa, 66215, KS,
United States
Krucial Staffing Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Krucial Staffing and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Krucial Staffing employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Krucial Staffing has purchased the following applications: Microsoft 365 for Collaboration in 2019, Vimeo Online Video Editor for Video Editing in 2021, Talkdesk Digital Engagement for Customer Engagement in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Krucial Staffing is running and its propensity to invest more and deepen its relationship with Microsoft , Salesforce , Vimeo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Krucial Staffing revenues, which have grown to $40.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Krucial Staffing intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
|
|
|
|
|
Collaboration | Collaboration |
|
2022 | 2022 |
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Vimeo | Legacy | Vimeo Online Video Editor | Video Editing | Content Management | n/a | 2021 | 2021 |
|
|
|
|
|
Web Content Management | Content Management |
|
2019 | 2019 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Talkdesk | Legacy | Talkdesk Digital Engagement | Customer Engagement | CRM | Ran Telecom Consulting | 2021 | 2021 |
In 2021, Krucial Staffing implemented Talkdesk Digital Engagement as part of a Talkdesk CX Cloud deployment to support urgent, large-scale staffing operations in the United States during the COVID-19 response. The Customer Engagement implementation scaled to 350 agent seats in three days and was configured to absorb surging inbound demand, with public reporting that capacity was prepared to process up to one million calls per day.
The deployment leveraged core Talkdesk Digital Engagement capabilities aligned with Customer Engagement use cases, including omnichannel routing, real-time reporting, and quality assurance workflows consistent with contact center orchestration. Configuration work focused on call and digital channel routing rules, agent state management, and supervisory dashboards to enable rapid triage of high-volume inbound staffing requests.
Ran Telecom Consulting and PlanetOne served as implementation partners, leading the rapid provisioning and orchestration of cloud-based contact center infrastructure and agent seat expansion. The implementation emphasized cloud-native provisioning and centralized administration to enable three-day scale up, while agent configuration and reporting streams were instrumented to support operational staffing decisions.
Operational scope covered Krucial Staffing contact center activity in the United States, supporting COVID-19 response staffing functions across recruiting and placement workflows. Governance and rollout practices centered on partner-driven, accelerated deployment cycles and configuration handoffs to internal operations, with explicit outcomes focused on rapid scaling and handling surging inbound demand.
|
|
|
|
|
Customer Experience | CRM |
|
2019 | 2019 |
|
|
|
|
|
Customer Identification | CRM |
|
2022 | 2022 |
|
|
|
|
|
Customer Support | CRM |
|
2022 | 2022 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2022 | 2022 |
|
|
|
|
|
Tag Management | CRM |
|
2020 | 2020 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2022 | 2022 |
|
|
|
|
|
Domain Name System (DNS) | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Network Management and Monitoring | IaaS |
|
2022 | 2022 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Security (AppSec) | CyberSecurity |
|
2021 | 2021 |
|
|
|
|
|
Secure Sockets Layer (SSL) | CyberSecurity |
|
2020 | 2020 |
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||