Kuwait Computer Services
Musaad Al-Saleh Building, Soor St,
Kuwait City, 13052,
Kuwait
Kuwait City, 13052,
Kuwait
965 2241-7965
Professional Services
Kuwait Computer Services Technographics
Kuwait Computer Services Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Kuwait Computer Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Kuwait Computer Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Kuwait Computer Services has purchased the following applications: Tidio Live Chat for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2018, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Kuwait Computer Services is running and its propensity to invest more and deepen its relationship with Tidio , Microsoft , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Kuwait Computer Services revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Kuwait Computer Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Kuwait Computer Services Tech Stack and Enterprise Applications
Kuwait Computer Services AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tidio | Legacy | Tidio Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Kuwait Computer Services implemented Tidio Live Chat as a Chatbots and Conversational AI application to manage website customer engagement and inbound enquiry handling. The deployment uses a website-embedded chat widget model typical of chat SaaS solutions, with the Tidio Live Chat client running in-browser and administration managed through the vendor console. The implementation scope is focused on customer-facing interactions on the corporate site, with operational ownership assigned to the internal digital and support teams rather than a third party. Kuwait Computer Services Tidio Live Chat Chatbots and Conversational AI supports real-time messaging and automated conversational workflows for initial visitor triage and lead capture.
Kuwait Computer Services configured Tidio Live Chat to combine live operator chat with automated responses, implementing chat routing, canned reply sets, and visitor activity visibility to streamline front-line support and sales inquiries. Configuration and governance were handled by the companys IT and customer service leads, who established chat handling procedures and escalation rules to integrate chat as a primary intake channel. The rollout was executed on the public website and oriented toward continuous tuning of bot scripts and operator scripts based on live traffic patterns.
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Kuwait Computer Services Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Kuwait Computer Services implemented Microsoft 365 to provide cloud-based Collaboration capabilities across its Kuwait-based professional services operations. The implementation is visible on the company website and reflects a cloud subscription model tied to the Microsoft 365 tenant associated with the corporate domain. The scope targeted end users across client delivery, support, and back-office teams within the organization.
The Microsoft 365 deployment centers on core Collaboration components such as Exchange Online for corporate email, SharePoint Online for document management and internal content, Microsoft Teams for meetings and chat, and OneDrive for Business for personal file storage. Identity and access are handled through Azure Active Directory integrated with the Microsoft 365 tenant, enabling single sign-on and organizational user provisioning. Configuration includes tenant-level policy controls for external sharing and content governance consistent with Collaboration category practices.
Operational governance is administered centrally by the internal IT function using the Microsoft 365 admin center to provision users, assign licenses, and apply role-based access controls. Security measures such as multifactor authentication and device access policies are applied to protect collaboration assets. Support and change workflows were scaled to the company size, emphasizing configuration management and user onboarding over large program governance.
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Kuwait Computer Services IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2017 | 2017 |
In 2017, Kuwait Computer Services deployed Microsoft Azure Cloud Services to host its public website under an Application Hosting and Computing Services model. The implementation centralizes public-facing web hosting on Microsoft Azure Cloud Services and leverages cloud compute, object storage and managed networking to run the site infrastructure and application stacks. This implementation supports the company’s professional services client engagement and sales functions and is managed by the internal IT team at the 50-employee firm.
Operationally the Microsoft Azure Cloud Services environment focuses on provisioning virtual machines and platform services for web workloads, configuring DNS and SSL termination, and applying role based access control and subscription governance to separate environments and control administrative access. Integrations are scoped to the company website, with deployment and content update workflows aligned to web operations and IT support processes rather than cross-enterprise ERP or HR systems. Kuwait Computer Services Microsoft Azure Cloud Services Application Hosting and Computing Services web hosting and IT operations relationship clarifies that the cloud implementation is primarily dedicated to the company website and related customer-facing activities.
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Kuwait Computer Services
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Kuwait Computer Services Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Kuwait Computer Services IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Kuwait Computer Services digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Kuwait Computer Services Technographics
Kuwait Computer Services is a Professional Services organization based in Kuwait,
with around 50 employees and annual revenues of $15.0 million.
Kuwait Computer Services operates a diverse technology stack with applications such as
Tidio Live Chat, Microsoft 365 and Microsoft Azure Cloud Services,
covering areas like Chatbots and Conversational AI, Collaboration and Application Hosting and Computing Services.
Kuwait Computer Services has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Tidio and Microsoft.
Kuwait Computer Services recently adopted applications including
Google Cloud Platform (GCP) in 2021, Tidio Live Chat in 2020 and Microsoft 365 in 2018,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Kuwait Computer Services’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Kuwait Computer Services’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Kuwait Computer Services technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.