AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

L3 Commercial Training Solutions (CTS) Tech Stack and Enterprise Applications

AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Yomdel Legacy Yomdel Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2019 2019
In 2019, L3 Commercial Training Solutions (CTS) deployed Yomdel Live Chat on its public website. Yomdel Live Chat is provisioned as a Chatbots and Conversational AI application to deliver real-time web customer engagement and structured inquiry capture. The implementation configures the Yomdel Live Chat web widget and agent console, using functionality typical of Chatbots and Conversational AI deployments, including proactive chat invitations, scripted conversation flows for visitor qualification, automated routing to live agents, and explicit human handover paths. Session logging, searchable chat transcripts, and reporting dashboards are implemented to provide operational visibility into conversations and agent performance. Operational coverage is focused on the corporate website where the solution supports customer support and commercial inquiry handling, routing interactions into contact center and sales workflows. Governance emphasizes conversational script management, agent response playbooks, and analytics-driven refinement of message flows, aligning ownership with digital customer experience and contact center teams.
Chatbots and Conversational AI AI-Powered Application 2019 2019
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Contentsquare Legacy Hotjar Customer Experience CRM n/a 2020 2020
In 2020, L3 Commercial Training Solutions (CTS) deployed Hotjar as part of its Customer Experience tooling on its public website. The Hotjar implementation is instrumented in page scripts to capture behavioral analytics using session recordings, heatmaps, and on‑site feedback widgets, with the full application name Hotjar used to collect qualitative user signals alongside existing site telemetry. The operational scope focuses on web channels that support marketing, digital customer engagement, and training product information, positioning Hotjar to inform UX research and conversion analysis. Configuration and governance include standard Hotjar functional modules such as recording schedules, heatmaps, feedback polls, and privacy controls to align data capture with consent requirements, and workflows route insights to digital and customer experience teams for iterative site improvements.
Marketing Analytics CRM 2019 2019
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Amazon Web Services (AWS) Legacy Amazon EC2 Application Hosting and Computing Services IaaS n/a 2018 2018
In 2018, L3 Commercial Training Solutions (CTS) deployed Amazon EC2 to host its corporate website. The Amazon EC2 deployment is categorized as Application Hosting and Computing Services and supplies virtual compute instances for web server workloads and application hosting, supporting instance provisioning, sizing, and runtime management for web-facing services. Operational responsibility for the Amazon EC2 environment sits with IT infrastructure and web operations teams, who manage instance configurations, access controls, capacity planning, and monitoring for the website. Governance emphasizes cloud account controls and instance lifecycle policies consistent with standard practices for Application Hosting and Computing Services, and the implementation aligns with cloud-native compute patterns that prioritize granular compute resources for web infrastructure.
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2019 2019
Content Delivery Network IaaS 2020 2020

IT Decision Makers and Key Stakeholders at L3 Commercial Training Solutions (CTS)

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by L3 Commercial Training Solutions (CTS) Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from L3 Commercial Training Solutions (CTS) IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the L3 Commercial Training Solutions (CTS) digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD L3 Commercial Training Solutions (CTS) Technographics
L3 Commercial Training Solutions (CTS) is a Professional Services organization based in United Kingdom, with around 31000 employees and annual revenues of $9.60 billion.
L3 Commercial Training Solutions (CTS) operates a diverse technology stack with applications such as Yomdel Live Chat, Hotjar and Amazon EC2, covering areas like Chatbots and Conversational AI, Customer Experience and Application Hosting and Computing Services.
L3 Commercial Training Solutions (CTS) has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Yomdel, Contentsquare and Amazon Web Services (AWS).
L3 Commercial Training Solutions (CTS) recently adopted applications including Hotjar in 2020, Amazon Elastic Load Balancing (ELB) in 2020 and Cloudflare CDN in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of L3 Commercial Training Solutions (CTS)’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates L3 Commercial Training Solutions (CTS)’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete L3 Commercial Training Solutions (CTS) technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.