La Redoute France Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by La Redoute France and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 La Redoute France employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that La Redoute France has purchased the following applications: Bodet Kelio TalentView for Recruiting, Applicant Tracking System in 2021, Drupal CMS for Web Content Management in 2018, BySide Cloud Contact Centre for Call Center in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems La Redoute France is running and its propensity to invest more and deepen its relationship with Bodet Software , Drupal , Automattic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing La Redoute France revenues, which have grown to $781.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for La Redoute France intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Bodet Software | Legacy | Bodet Kelio TalentView | Recruiting, Applicant Tracking System | HCM | n/a | 2021 | 2021 |
In 2021 La Redoute France implemented Bodet Kelio TalentView as its Recruiting,Applicant Tracking System to streamline recruitment, centralise CVs and monitor hiring KPIs within its HR processes in France. The deployment is cited in press coverage linked to Kelio's acquisition of TalentView and is associated with the Kelio TalentView recruitment module, identifying Bodet Kelio TalentView as the application in use for candidate intake and tracking.
The implementation centered on the Bodet Kelio TalentView recruitment module and a central CV repository, supporting applicant tracking workflows from requisition through shortlist and offer. The configuration emphasized KPI monitoring for hiring activity and pipeline visibility, leveraging TalentView functionality to provide recruitment dashboards and standardized candidate lifecycle workflows aligned with Recruiting,Applicant Tracking System capabilities.
Operationally the rollout targeted La Redoute's HR organization in France, consolidating recruitment governance and record keeping under Bodet Kelio TalentView. The project narrative focuses on centralizing candidate data and operational hiring metrics as part of La Redoute France HR processes, with the implementation referenced publicly in coverage of Kelio and TalentView.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drupal | Legacy | Drupal CMS | Web Content Management | Content Management | n/a | 2018 | 2018 |
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Web Content Management | Content Management |
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2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| BySide | Legacy | BySide Cloud Contact Centre | Call Center | CRM | n/a | 2016 | 2016 |
In 2016, La Redoute France implemented BySide Cloud Contact Centre to support online customer support and CRM-driven sales journeys in France. The BySide Cloud Contact Centre served as the company Call Center platform, focused on assisted sales and real-time customer engagement for the e-commerce site.
Deployment concentrated on BySide modules for Click2Call and chat, embedding chat widgets and web callback flows into La Redoute's online storefront and agent desktop workflows. Configuration included session routing to customer service and CRM-driven sales agents, and agent tools for handling concurrent web sessions and context-rich interactions.
The implementation integrated the contact center surface with La Redoute's CRM to surface customer context and drive assisted sales journeys, enabling customer support and sales functions to operate from unified interaction records. This setup supported operational coverage for online customer support in France and helped improve assisted sales and the user experience, as noted in the vendor testimonial.
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Customer Experience | CRM |
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2013 | 2013 |
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Customer Loyalty | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2014 | 2015 |
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