Carros, 6510,
France
Laboratoires Arkopharma Technographics
Laboratoires Arkopharma Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Laboratoires Arkopharma and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Laboratoires Arkopharma employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Laboratoires Arkopharma has purchased the following applications: Cisco Webex Meetings for Audio Video and Web Conferencing in 2017, Shopify for eCommerce in 2021, Salesforce Sales Cloud for Sales Automation, CRM, Sales Engagement in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Laboratoires Arkopharma is running and its propensity to invest more and deepen its relationship with Cisco Systems , Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Laboratoires Arkopharma revenues, which have grown to $181.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Laboratoires Arkopharma intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Laboratoires Arkopharma Tech Stack and Enterprise Applications
Laboratoires Arkopharma Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, Laboratoires Arkopharma implemented Cisco Webex Meetings. The deployment surfaces Cisco Webex Meetings on the company website, enabling browser-based join flows and hosted meeting links for internal and external attendees, and establishing a cloud-delivered conferencing layer visible on arkopharma.com. This implementation is classified in the Audio Video and Web Conferencing category, and the site source identifies Cisco Webex Meetings as the meeting client used for hosted web sessions.
Functionally the Cisco Webex Meetings deployment leverages standard Audio Video and Web Conferencing capabilities such as multi-party audio and video, screen sharing, meeting scheduling, recording and participant management to support corporate communications, commercial engagement, and remote collaboration across clinical and administrative teams. Architecture is consistent with a SaaS model where meetings are provisioned through the vendor control plane and accessed via web client links presented on the corporate site, with governance oriented around centralized meeting administration and access control policies to manage external join links and attendee access.
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Laboratoires Arkopharma eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Shopify | Legacy | Shopify | eCommerce | eCommerce | n/a | 2021 | 2021 |
In 2021, Laboratoires Arkopharma implemented Shopify to provision its customer-facing eCommerce storefront on the company website. The deployment leverages Shopify as a hosted SaaS platform, positioning Shopify as the primary eCommerce application for online product presentation and customer checkout.
The implementation focused on standard eCommerce functional modules including storefront theming, product catalog management, shopping cart and checkout flows, and order capture and basic inventory handling. Configuration work emphasized catalog structure, pricing and merchandising controls, and theme customization to align with Arkopharma brand and product categories, while using Shopify native capabilities for payment and customer account workflows.
Operational coverage centers on the corporate website as the direct-to-consumer sales channel, affecting digital commerce, marketing, product merchandising, and online order operations within the France-based organization. Governance adjustments included centralizing catalog and content ownership and defining eCommerce storefront release and content update workflows to support ongoing merchandising and compliance needs with Shopify as the platform foundation.
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Product Review Management | eCommerce |
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2021 | 2021 |
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Laboratoires Arkopharma CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Sales Cloud | Sales Automation, CRM, Sales Engagement | CRM | n/a | 2022 | 2022 |
In 2022, Laboratoires Arkopharma implemented Salesforce Sales Cloud to centralize customer records and capture demand directly from its corporate website. Salesforce Sales Cloud is used as the primary Sales Automation,CRM,Sales Engagement platform and is embedded on the site to feed leads and contact data into a single CRM instance.
The deployment emphasizes core Sales Cloud capabilities typical for the category, including lead management, opportunity management, account and contact management, pipeline and forecast visibility, activity tracking, and sales engagement workflows. Configurations reflect CRM best practices for record model, page layouts, validation rules, and automated assignment rules to route web captured leads to commercial users and to maintain a consistent sales pipeline.
Operational coverage focuses on commercial and customer facing functions within the company, with the CRM acting as the system of record for sales and engagement activities across France. Implementation and rollout were organized as an internal CRM program with administrator configuration, user provisioning, role based access, and staged adoption across teams, while web integration concentrates on direct capture of prospect interactions from the corporate site into Salesforce Sales Cloud.
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Laboratoires Arkopharma ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2021 | 2021 |
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Incident Management | ITSM |
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2013 | 2014 |
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Laboratoires Arkopharma PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2014 | 2014 |
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Laboratoires Arkopharma IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Laboratoires Arkopharma
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Laboratoires Arkopharma Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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