Lakeland Chrysler Dodge Jeep
31 Hadley Rd,
Greenville, 16125, PA,
United States
Greenville, 16125, PA,
United States
1 724-588-8100
Automotive
Lakeland Chrysler Dodge Jeep Technographics
Lakeland Chrysler Dodge Jeep Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Lakeland Chrysler Dodge Jeep and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 35 Lakeland Chrysler Dodge Jeep employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Lakeland Chrysler Dodge Jeep has purchased the following applications: Autosoft DMS for Dealership Management in 2010, AutoLeadStar for Automotive Dealership CRM in 2020, New Relic APM for Application Performance Management in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Lakeland Chrysler Dodge Jeep is running and its propensity to invest more and deepen its relationship with Autosoft , AutoLeadStar , Emplifi or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Lakeland Chrysler Dodge Jeep revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Lakeland Chrysler Dodge Jeep intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Lakeland Chrysler Dodge Jeep Tech Stack and Enterprise Applications
Lakeland Chrysler Dodge Jeep ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Autosoft | Legacy | Autosoft DMS | Dealership Management | ERP Services and Operations | n/a | 2010 | 2010 |
In 2010, Lakeland Chrysler Dodge Jeep implemented Autosoft DMS for Dealership Management. The deployment targeted a single-store dealer footprint in the United States, aligning the 35-employee operation around a centralized dealer management platform to support sales, service, parts and accounting functions.
Autosoft DMS was configured to provide core Dealership Management capabilities including vehicle inventory management at VIN level, sales deal processing and documentation, service order management and scheduling, parts inventory and procurement workflows, customer relationship tracking and dealer accounting modules. Configuration work emphasized role based access controls, transaction audit trails, standardized repair order and sales contract templates, and data import of core catalog and inventory records to establish operational master data.
Operational governance focused on consolidating transactional workflows under Autosoft DMS, creating standard operating procedures for service lane check in, parts counter operations, sales desk processing and cashiering, and assigning system administrators to manage permissions and reporting. The rollout paired system configuration with staff training for service advisors, parts personnel and sales staff, positioning Autosoft DMS as the authoritative system of record for Lakeland Chrysler Dodge Jeep Dealership Management activities.
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Lakeland Chrysler Dodge Jeep CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| AutoLeadStar | Legacy | AutoLeadStar | Automotive Dealership CRM | CRM | n/a | 2020 | 2020 |
In 2020 Lakeland Chrysler Dodge Jeep deployed AutoLeadStar as its Automotive Dealership CRM on the dealership website to centralize digital lead capture and online inventory merchandising. The AutoLeadStar Automotive Dealership CRM instance was provisioned as a site-embedded SaaS solution, with the vendor script and form capture instruments placed on public pages to intercept shopper intent and route data into the CRM.
Configuration focused on standard Automotive Dealership CRM capabilities, including website lead capture, automated response messaging, appointment scheduling routines, online inventory presentation, and lead routing workflows. AutoLeadStar was set up to manage sales and service inquiry streams, create contact records from web form submissions, and apply rule-based routing to available sales and service staff.
The implementation was integrated directly on the corporate site, feeding captured leads into AutoLeadStar for downstream handling by the dealership team, with access scoped to sales and service roles. Governance was implemented through CRM workflows and role based access controls to ensure inbound leads are assigned and tracked by the appropriate business function, with internal processes adjusted to receive and act on web generated leads.
Operationally the deployment aligns with the dealership scale of a 35 person operation, concentrating CRM ownership within sales and service teams and relying on the AutoLeadStar SaaS model for updates and monitoring. AutoLeadStar is referenced by name throughout the configuration and operational notes to maintain clarity on the Automotive Dealership CRM in use.
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2014 | 2014 |
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Data Management Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Analytics | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2021 | 2021 |
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Lakeland Chrysler Dodge Jeep ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| New Relic | Legacy | New Relic APM | Application Performance Management | ITSM | n/a | 2015 | 2015 |
In 2015, Lakeland Chrysler Dodge Jeep implemented New Relic APM to monitor performance of its public website. The implementation centers on application level instrumentation of the website to capture runtime metrics, transaction traces, and error events for the customer facing web application.
New Relic APM was configured to provide Application Performance Management capabilities including transaction tracing, error analytics, slow transaction detection, real user monitoring, and dashboarding and alerting for application health. The deployment reflects a typical agent based installation in the application tier with monitoring dashboards to surface performance hotspots and exception trends.
Operational ownership is aligned to internal web operations and IT support staff, with monitoring feeds scoped to the website rather than broader enterprise systems. Governance is focused on operational alerting and incident response workflows to surface site performance regressions and prioritize fixes for the customer facing application.
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Application Performance Management | ITSM |
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2019 | 2019 |
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Lakeland Chrysler Dodge Jeep IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at Lakeland Chrysler Dodge Jeep
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Apps Being Evaluated by Lakeland Chrysler Dodge Jeep Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Lakeland Chrysler Dodge Jeep IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Lakeland Chrysler Dodge Jeep digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Lakeland Chrysler Dodge Jeep Technographics
Lakeland Chrysler Dodge Jeep is a Automotive organization based in United States,
with around 35 employees and annual revenues of $5.0 million.
Lakeland Chrysler Dodge Jeep operates a diverse technology stack with applications such as
Autosoft DMS, AutoLeadStar and New Relic APM,
covering areas like Dealership Management, Automotive Dealership CRM and Application Performance Management.
Lakeland Chrysler Dodge Jeep has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Autosoft, AutoLeadStar and New Relic.
Lakeland Chrysler Dodge Jeep recently adopted applications including
Tealium IQ Tag Management in 2021, AutoLeadStar in 2020 and Survicate Customer Experience and Survey Software in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Lakeland Chrysler Dodge Jeep’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Lakeland Chrysler Dodge Jeep’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Lakeland Chrysler Dodge Jeep technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.