Warsaw, 46580, IN,
United States
Lake City Bank Technographics
Lake City Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Lake City Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 632 Lake City Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Lake City Bank has purchased the following applications: Q2 Digital Banking Platform for Digital Banking in 2022, Cisco Webex Meetings for Audio Video and Web Conferencing in 2018, FIS Global Content Management for Document Management in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Lake City Bank is running and its propensity to invest more and deepen its relationship with Q2 Software , FIS Global , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Lake City Bank revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Lake City Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Lake City Bank Tech Stack and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Q2 Software | Legacy | Q2 Digital Banking Platform | Digital Banking | ERP Services and Operations | n/a | 2022 | 2022 |
In 2022 Lake City Bank implemented the Q2 Digital Banking Platform as its Digital Banking solution. The deployment was driven by a 2020 initiative to modernize customer channels after the bank identified fragmented consumer and business digital experiences and limited mobile functionality.
The implementation consolidated separate consumer and business web and mobile channels into a unified platform, configuring the Q2 Digital Banking Platform to deliver consistent user interfaces, shared business logic, and improved account and transaction servicing across retail and commercial segments. Configuration and functional work focused on modern mobile applications, business banking workflows, and channel parity to remove disparate processes between business and consumer experiences.
The selection followed a cross functional task force and market analysis, and operational scope centered on retail, commercial business banking, and operations teams across Lake City Bank's Indiana footprint. Architecture and deployment emphasized a modern platform approach intended to simplify integrations and centralize administration for digital channel management.
Governance and rollout were organized around consolidated platform ownership within operations and product leadership, aligning workflows and customer facing teams to support a single digital front end. The Q2 Digital Banking Platform delivered a unified digital banking experience that addressed the bank's prior fragmentation and upgraded mobile and channel functionality.
|
|
|
|
|
Loan Management | ERP Services and Operations |
|
2011 | 2011 |
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
In 2018, Lake City Bank implemented Cisco Webex Meetings as its Audio Video and Web Conferencing solution. Lake City Bank deployed Cisco Webex Meetings on its corporate website to provide a direct channel for scheduled and ad hoc video meetings with customers while also supporting internal collaboration needs.
The Cisco Webex Meetings deployment is surfaced through the website with embedded meeting links and a browser based client experience, enabling standard conferencing capabilities such as meeting scheduling, video and audio conferencing, screen sharing, host controls, and recording. Cisco Webex Meetings is configured to align with customer engagement workflows on the public site, and to support employee meeting orchestration across the bank.
Operational coverage centers on customer facing service channels and bank internal collaboration across branches, with corporate IT responsible for provisioning and policy enforcement for the system. The implementation positions Cisco Webex Meetings as the primary Audio Video and Web Conferencing tool linked from Lake City Bank's website, reducing friction for customers to initiate live sessions and for staff to join remote meetings.
|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2020 | 2020 |
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FIS Global | Legacy | FIS Global Content Management | Document Management | Content Management | n/a | 2011 | 2011 |
In 2011 Lake City Bank adopted FIS Global Content Management to centralize imaging, archiving and item processing under the Document Management application across retail, commercial and treasury operations. The implementation coincided with a core conversion and was executed to unify content handling and reduce fragmentation of document workflows across operational lines.
FIS Global Content Management was configured to provide centralized capture, indexing, secure archival storage and retrieval to support imaging, archiving and item processing workflows. Configuration emphasized automated routing for item processing, exception handling and role based access controls for customer and transaction documents. The deployment leveraged typical Document Management functional modules such as capture, metadata indexing, search and records retention to standardize processing.
The content platform was integrated with other FIS solutions used by the bank to align content flows with core banking and transaction processing systems, maintaining a single content repository across channels. Operational coverage included retail branch operations, commercial lending units and treasury services, with content accessible to line of business teams for servicing and audit activities. The architecture supported centralized processing of items and imaging to reduce local paper handling.
Governance and process changes instituted centralized content ownership, standardized retention policies and bankwide workflows as part of the conversion program. Since the 2011 conversion Lake City Bank has tripled in size and realized significant operational efficiencies while leveraging FIS Global Content Management alongside numerous other FIS solutions.
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2020 | 2020 |
|
|
|
|
|
Transactional Email | PaaS |
|
2022 | 2022 |
|
|
|
|
|
Transactional Email | PaaS |
|
2016 | 2016 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2012 | 2012 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at Lake City Bank
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Lake City Bank Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||