Naples, 34108, FL,
United States
LaPlaya Beach & Golf Resort Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by LaPlaya Beach & Golf Resort and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 LaPlaya Beach & Golf Resort employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that LaPlaya Beach & Golf Resort has purchased the following applications: Actabl Hotel Effectiveness for Workforce Management in 2019, Oracle OPERA Cloud PMS for Hotel Property Management in 2016, Cendyn Revintel for Analytics and BI in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems LaPlaya Beach & Golf Resort is running and its propensity to invest more and deepen its relationship with Actabl , Oracle , SABRE or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing LaPlaya Beach & Golf Resort revenues, which have grown to $25.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for LaPlaya Beach & Golf Resort intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Actabl | Legacy | Actabl Hotel Effectiveness | Workforce Management | HCM | n/a | 2019 | 2019 |
In 2019, LaPlaya Beach & Golf Resort implemented Actabl Hotel Effectiveness as its primary Actabl application to manage banquet, catering, and daily Food and Beverage staffing, deploying the solution as the resort level Workforce Management control layer for event operations. The implementation targeted all areas of the resort and the Food and Beverage organization, supporting banquet events up to 200 guests and providing operational coordination between banquet leadership, catering, culinary, and accounting functions.
Configuration focused on core Workforce Management capabilities including schedule creation and optimization, time and attendance capture, labor forecasting and budgeting, role based staffing tied to Banquet Event Orders, payroll submission and tip distribution controls, and inventory and pour cost tracking for banquet beverage management. The system was configured to manage pre function checklists, diagrammatic room and buffet setups, opening and closing event task lists, hiring and training records for banquet staff, and daily review workflows for departmental budgets and financial results.
Integrations documented in the implementation included data exchange with Micros point of sale and Excel based reporting, plus exports to the resort financial software used to forward event charges to accounting for billing. Operational coverage included Banquet supervisors, the Director of Banquets, Catering and Culinary leaders, back of house teams, purchasing for banquet requisitions, and accounting for billing and payroll reconciliation.
Governance and process changes centered on formalizing pre function meeting workflows, after event audits captured in the application, centralized schedule approval and weekly payroll submission processes, controls for tip distribution, and inventory requisition and purchase order workflows. Actabl Hotel Effectiveness was positioned as the single source of record for scheduling, labor controls, and event staffing coordination under the Workforce Management deployment at LaPlaya Beach & Golf Resort.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle OPERA Cloud PMS | Hotel Property Management | ERP Services and Operations | n/a | 2016 | 2016 |
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Point Of Sale | ERP Services and Operations |
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2014 | 2014 |
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Reservation and Booking Management | ERP Services and Operations |
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2014 | 2014 |
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Reservation and Booking Management | ERP Services and Operations |
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2020 | 2020 |
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Reservation and Booking Management | ERP Services and Operations |
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2021 | 2021 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cendyn | Legacy | Cendyn Revintel | Analytics and BI | Analytics and BI | n/a | 2014 | 2014 |
In 2014, LaPlaya Beach & Golf Resort implemented Cendyn Revintel. Cendyn Revintel is an Analytics and BI application deployed to centralize revenue management reporting and to provide enterprise business intelligence for revenue and distribution functions at the resort.
The implementation emphasized Cendyn Revintel modules for revenue management analytics, enterprise reporting, and market trend analysis, using the platform's ability to mine data at a granular level to surface micro and macro trends. Cendyn Revintel was configured to deliver consolidated dashboards and detailed drill downs that support operational decision workflows for revenue managers and distribution teams.
Operational coverage focused on property-level revenue and distribution operations, with configuration aligned to hotel operational metrics and booking patterns. The deployment consolidated business intelligence across reporting processes to provide a single source of analytical data for revenue-related decision making.
Governance changes centered on centralizing reporting cadence and the use of Cendyn Revintel output in regular revenue meetings, shifting toward standardized analytical review by revenue managers and senior operations staff. The implementation positioned LaPlaya Beach & Golf Resort to use Cendyn Revintel Analytics and BI capabilities to inform pricing and inventory conversations without prescribing specific performance outcomes.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2022 | 2022 |
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Social Media Management | CRM |
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2019 | 2019 |
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Tag Management | CRM |
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2013 | 2013 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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