Morwell, 3840, VIC,
Australia
Latrobe City Council Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Latrobe City Council and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1065 Latrobe City Council employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Latrobe City Council has purchased the following applications: Datacom Message Manager for Collaboration in 2022, Pulse Learning for Learning and Development in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Latrobe City Council is running and its propensity to invest more and deepen its relationship with Datacom , Springbrook Software , Pulse Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Latrobe City Council revenues, which have grown to $106.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Latrobe City Council intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Datacom | Legacy | Datacom Message Manager | Collaboration | Collaboration | n/a | 2022 | 2022 | In 2022, Latrobe City Council implemented Datacom Message Manager alongside Datacom Datascape Antenno to support community engagement and CRM across Latrobe City, Victoria. The initiative targeted resident notifications, online bookings automation and reducing call centre volumes, aligning with Collaboration objectives for municipal communications and constituent outreach. The implementation embedded Datascape Antenno community engagement modules and CRM capabilities, configured to automate resident notifications and streamline booking workflows. Datacom Message Manager served as the SMS gateway and alert delivery engine for outbound communications, enabling templated SMS broadcasts, scheduled alerts and event driven notifications tied to booking and service workflows. Integrations connected the community engagement platform to council booking systems and resident contact records, orchestrating notification triggers from service and events calendars. Operational coverage spanned customer service and community engagement teams across Latrobe City, supporting centralized outbound messaging to residents and stakeholders in Victoria. Rollout included centralized message governance and approval workflows to control resident communications and ensure consistent messaging across departments. The council reported reduced call centre volumes as a result of automated notifications and streamlined booking processes following the deployment of Datacom Message Manager with Datascape Antenno. |
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Springbrook Software | Legacy | Pulse Learning | Learning and Development | HCM | n/a | 2022 | 2023 | In 2022, Latrobe City Council implemented Pulse Learning to digitise HR processes across recruitment, onboarding, performance and learning for a diverse and remote workforce in Victoria, Australia. The deployment used Pulse Talent capabilities to introduce eRecruitment, Onboarding, Annual Performance Reviews and Learning Management, with Pulse Learning serving as the Learning and Development component of the Council's HR solution. This implementation was positioned to centralise learning records and performance artifacts into the Council's HR workflows. Configuration emphasized modules for eRecruitment, structured onboarding workflows, annual performance review management and a Learning Management capability. Pulse Learning was configured to manage online course delivery, enrolments, completion tracking and compliance reporting, while the performance module enforced review cycles and goal tracking. Automation was applied to onboarding sequences and review notifications to reduce manual administration. The rollout covered council operations including frontline, administrative and remote staff across Latrobe City, supporting an organisation of approximately 1065 employees. Case study outcomes include a 25% increase in online learning uptake, performance review completion rising to 85 percent, a reduction in time to fill from 40 to 31 days and reported improvements in payroll accuracy. Learning Management usage is explicitly described in the case study and was a primary driver of increased online participation. Governance and operational changes included centralised learning records, role based access controls and standardised workflows for recruitment and performance management to support consistent execution. The integrated HR rollout aligned recruitment, onboarding, performance and learning processes to create a single source for employee development and compliance records. Pulse Learning therefore functions as the Learning and Development application supporting HR and people management functions across Latrobe City Council. | |
|
|
|
|
Learning and Development | HCM |
|
2022 | 2023 |
|
|
|
|
|
|
Onboarding | HCM |
|
2023 | 2023 |
|
|
|
|
|
|
Performance and Goal Management | HCM |
|
2023 | 2023 |
|
|
|
|
|
|
Recruiting | HCM |
|
2022 | 2023 |
|
|
|
|
|
|
Time and Attendance | HCM |
|
2018 | 2018 |
|
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||