Lattice
360 Spear St., Floor 4,
San Francisco, 94105, CA,
United States
San Francisco, 94105, CA,
United States
1 314-497-4264
Professional Services
Lattice Technographics
Lattice Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Lattice and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 616 Lattice employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Lattice has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2019, Lever by Employ for Applicant Tracking System in 2017, TeamSupport SnapEngage for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Lattice is running and its propensity to invest more and deepen its relationship with Oracle , Stripe , Employ or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Lattice revenues, which have grown to $96.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Lattice intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Lattice Tech Stack and Enterprise Applications
Lattice ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Intuit QuickBooks Online | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2019 | 2019 |
In 2019, Lattice implemented Oracle NetSuite ERP to replace Intuit QuickBooks Online, centralizing financial operations for a 700 person professional services company. The deployment targeted the Revenue Accounting function and related finance workflows, aligning the ERP Financial application with Quote-to-Cash-to-Revenue Recognition responsibilities owned by the Director of Revenue Accounting and the accounting organization. The implementation covered month end revenue close, revenue policy documentation, and revenue reporting cadence for cross-functional stakeholders including Sales, Deal Desk, Legal, Billing, Sales Operations, and Customer Success.
Oracle NetSuite ERP was configured to support core ERP Financial capabilities, including order-to-cash processing, billing and accounts receivable, general ledger posting, and ASC606-compliant revenue recognition. The deployment emphasized technical memo documentation of revenue recognition positions and configuration of revenue schedules to ensure consistent application of US GAAP requirements. Configuration work included automating recurring revenue schedules and aligning contract accounting entries to the company revenue policy to support timely monthly close activities.
Integrations focused on synchronizing contract and quote data from sales sub-systems into Oracle NetSuite ERP, with explicit alignment to Salesforce driven processes and Deal Desk inputs. The implementation ensured contract financial data from sub-systems reconciled with and was completely and accurately recorded in the accounting system, supporting downstream reporting and external audit readiness. Operational coverage extended across finance and revenue teams and into Sales and Legal workflows to close the loop between contract terms and accounting treatment.
Governance and process transformation accompanied the technology rollout, establishing revenue policies, internal controls, and a training cadence for Sales, Deal Desk, and Billing teams on ASC606 positions and system-driven recognition rules. Responsibility for ongoing revenue reconciliation, monthly close ownership, and external audit coordination was formalized within the Revenue Accounting function. The Oracle NetSuite ERP implementation positioned Lattice to standardize ERP Financial processes and to scale revenue operations in support of company growth.
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Payment Processing | ERP |
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2020 | 2020 |
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Lattice HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Employ | Legacy | Lever by Employ | Applicant Tracking System | HCM | n/a | 2017 | 2017 |
In 2017, Lattice implemented Lever by Employ as its Applicant Tracking System. Lever by Employ was deployed to manage the company career site, enabling job listings and direct candidate application capture on Lattice's website, and the implementation explicitly targeted recruiting and HR functions across the organization.
The deployment centered on standard Applicant Tracking System capabilities, including job requisition posting, candidate tracking through configurable pipeline stages, interview orchestration and scheduling, offer and disposition workflows, and structured feedback collection for hiring managers. Configuration work emphasized centralized hiring pipelines and candidate lifecycle management to support consistent recruiting workflows and reportable hiring stages.
Architecturally the implementation aligns with a cloud-hosted SaaS delivery model, with the Lever by Employ instance integrated into Lattice's public career pages to surface jobs and intake applicants. Operational governance was organized around centralized administration for recruiting teams, role-based access controls for hiring managers and interviewers, and standardized interview and approval workflows to enforce consistent hiring process discipline.
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Lattice AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TeamSupport | Legacy | TeamSupport SnapEngage | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Lattice deployed TeamSupport SnapEngage on its corporate website. Lattice implemented TeamSupport SnapEngage as a Chatbots and Conversational AI solution to manage real time customer engagement and front line support intake. The implementation was focused on external web interactions to capture requests and route visitors to live support channels.
Configuration centered on conversational chat windows, proactive engagement triggers, canned responses, session transcript capture, and live agent handoff to structure web conversations. Typical Chatbots and Conversational AI capabilities such as pre chat form capture, intent based routing, and engagement analytics were applied to standardize intake workflows and support agent scripting. Automation emphasis was on routing and scripted responses rather than extensive backend orchestration.
Operational ownership was assigned to customer success and support teams who managed conversation flows and response libraries across the website. The deployment covered public product and help center pages with iterative tuning using built in reporting inside TeamSupport SnapEngage. Governance practices included regular review cycles and versioned script management to keep chat interactions aligned with support operations.
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Chatbots and Conversational AI | AI-Powered Application |
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2019 | 2019 |
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Lattice Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Online Meeting Scheduling | Collaboration |
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2023 | 2023 |
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Lattice Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Contract Lifecycle Management | Content Management |
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2021 | 2021 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2017 | 2017 |
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Lattice CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2020 | 2020 |
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Account Based Marketing | CRM |
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2020 | 2020 |
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Account Based Marketing | CRM |
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2021 | 2021 |
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Account Based Marketing, Sales Engagement | CRM |
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2018 | 2018 |
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Customer Data Platform | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2019 | 2019 |
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Lattice TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Lattice PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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API Management | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2017 | 2017 |
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Transactional Email | PaaS |
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2021 | 2021 |
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Lattice IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Lattice CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Lattice
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Lattice Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Lattice IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Lattice digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Lattice Technographics
Lattice is a Professional Services organization based in United States,
with around 616 employees and annual revenues of $96.0 million.
Lattice operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Lever by Employ and TeamSupport SnapEngage,
covering areas like ERP Financial, Applicant Tracking System and Chatbots and Conversational AI.
Lattice has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Employ and TeamSupport.
Lattice recently adopted applications including
LeanData BookIt in 2023, Ironclad CLM in 2021 and DocuSign eSignature in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Lattice’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Lattice’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Lattice technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.