Riga, LV-1001,
Latvia
Latvijas Gaze Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Latvijas Gaze and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1013 Latvijas Gaze employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Latvijas Gaze has purchased the following applications: Ferranti MECOMS 365 Platform for Utilities ERP in 2021, Craft CMS for Web Content Management in 2018, Pipedrive Mailigen for Marketing Automation in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Latvijas Gaze is running and its propensity to invest more and deepen its relationship with Ferranti Computer Systems , Pixel & Tonic , Pipedrive or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Latvijas Gaze revenues, which have grown to $583.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Latvijas Gaze intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ferranti Computer Systems | Legacy | Ferranti MECOMS 365 Platform | Utilities ERP | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, Latvijas Gaze implemented the Ferranti MECOMS 365 Platform as its Utilities ERP to modernize billing and customer management capabilities. Latvijas Gaze selected the Ferranti MECOMS 365 Platform after reviewing four billing systems, driven by a market unbundling that began in 2017 and by the need to operate competitively in a retail market where household customers can switch suppliers at will.
The deployment focused on core billing and customer management workflows common to Utilities ERP implementations, with the Ferranti MECOMS 365 Platform configured to support end to end billing, invoicing and customer account management. A new customer portal was designed and deployed to enable self service and to support customer switching mechanics, aligning front end channels with back office billing processes.
Integrations were executed between MECOMS and the companys existing business intelligence solution, providing operational reporting and analytics continuity. The implementation was delivered in collaboration with partner Consolware and was scoped to support Latvijas Gazes billing operations for more than 400,000 household customers and approximately 6,000 B2B customers, impacting billing operations, customer service and commercial trading functions.
Governance changes included aligning operational workflows to the new platform and formalizing data flows between MECOMS and the BI environment to support ongoing customer management and regulatory reporting. The Ferranti MECOMS 365 Platform sits at the center of Latvijas Gazes Utilities ERP footprint and underpins customer billing and portal-driven service processes.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Pixel & Tonic | Legacy | Craft CMS | Web Content Management | Content Management | n/a | 2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Pipedrive | Legacy | Pipedrive Mailigen | Marketing Automation | CRM | n/a | 2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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